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ipc1-im8130 Operator’s Guide

175

Basic Troubleshooting

This chapter provides information on some of the operational errors that

can occur when printing to the controller, explains the status and error

messages logged in ipc1 Document Monitor and Printer Utility, and

provides the answers to some frequently asked questions.
If you cannot resolve a printing problem after reviewing the information in

this chapter, consult your network administrator.

Summary of Contents for ipc1-im8130

Page 1: ...Operator s Guide Version 1 2 0 Your guide to using the Imagistics Electronic Document Processing Systems...

Page 2: ...or its suppliers shall be responsible for the entire cost of all necessary servicing repair or correction Imagistics and its suppliers do not warrant that the functions contained in the Software will...

Page 3: ...Macintosh Mac TrueType and LaserWriter are trademarks of Apple Computer Inc in the US and other countries PostScript is a trademark of Adobe Systems Incorporated Netscape is a trademark of Netscape C...

Page 4: ......

Page 5: ...2 Software Components 3 System Requirements 4 Accessing Online Help 5 Frequently Asked Questions 7 2 Installing Client Software 9 Installing from the CD ROM 10 Installing Windows Software 13 Installi...

Page 6: ...3 Postscript Printing From Windows Applications 125 Releasing Print Jobs 130 4 Monitoring Jobs 135 Features and Functions 136 Customizing Document Monitoring 136 Running the Document Monitor 142 Queue...

Page 7: ...ipc1 im8130 Operator s Guide iii 6 Basic Troubleshooting 175 ipc1 Document Monitor Error Conditions 176 ipc1 Document Monitor Error Messages 177 Glossary 179 Index 187...

Page 8: ...iv ipc1 im8130 Operator s Guide...

Page 9: ...unctions you can perform with the Electronic Document Processing System Introduction Electronic Document Processing System This release represents an upgrade to both systems integrating management and...

Page 10: ...SL3 printer drivers Macintosh PPD file Imagistics_ipc1 im8130 sit and Imagistics_ipc1 im8130 OSX AGFA font manager and font collection ipc1 Document Monitor Operator s Guide Scan Operator s Guide Docu...

Page 11: ...s Guide vii Scope This guide assumes that you are familiar with the software applications you use to create documents for printing Document setup or application specific printing functions are not co...

Page 12: ...click Properties and click Services From the Start menu choose Programs Imagistics ipc1 Client Software ipc1 Document Monitor Courier Screen messages and text you type in a field or at the command lin...

Page 13: ...ile to enable both AppleTalk and LPR printing from a Macintosh client workstation Chapter 3 Printing on page 59 describes how to set up different types of print jobs and perform more advanced document...

Page 14: ...the network administrator and contains detailed information for installing configuring and troubleshooting the controller Document Manager Operator s Guide You can find the pdf version of this guide o...

Page 15: ...ipc1 im8130 Operator s Guide xi Contents and Index options from the Help menu For web based help in Printer Utility click the Help link...

Page 16: ...xii ipc1 im8130 Operator s Guide...

Page 17: ...bility that provides maximum flexibility but requires minimum set up and monitoring This chapter summarizes the functionality afforded by the printer drivers and the job monitoring utilities ipc1 Docu...

Page 18: ...ment Identification Number DIN at the copier front panel to print the job Proof Print prints the first copy of a multi copy job then awaits your approval before printing the remaining copies Overlay I...

Page 19: ...you should use watermarks wherever possible particularly when printing speed is an issue Software Components Printer Drivers Printer drivers are software components that enable application programs t...

Page 20: ...Client for NetWare can replace the Novell Client except for NDPS printers Windows Me Novell Client v3 3 is required to run IPX based SNMP access and Novell printing The Microsoft Client for NetWare ca...

Page 21: ...can use the web based Printer Utility from a Windows Macintosh or Unix operating system environment The following browsers are supported Internet Explorer 5 0 or higher for the Windows operating syste...

Page 22: ...s the web help topics and index from Printer Utility click the Help link at the bottom of the page How to Find a Help Topic In Help click one of the following tabs To browse through topics by category...

Page 23: ...exited the application you must restart it from the Start menu select Programs Imagistics ipc1 Client Software ipc1 Document Monitor How Do I Enable Disable ipc1 Document Monitor Right click the ipc1...

Page 24: ...8 ipc1 im8130 Operator s Guide...

Page 25: ...nters configuring printer ports and downloading drivers from the controller or a network location For Macintosh client workstations this chapter explains how to install and configure the Macintosh PPD...

Page 26: ...cessible from the Windows Control Panel to delete the old software before beginning the installation process Running the Client Setup Program For this installation you need the Imagistics ipc1 im8130...

Page 27: ...naming conventions The file name can have a maximum of eight characters and it must have a three character extension Select the type of setup Typical Complete or Custom Select the components Imagistic...

Page 28: ...necessary files to the workstation it prompts you to view the Readme file Deselect this option if you want and then click Finish to exit the InstallShield Wizard Verifying Installation Verify that the...

Page 29: ...ipt PS the ipc1 TWAIN Driver and the AGFA Font Manager Considerations and Limitations The ipc1 Document Monitor utility monitors only ipc1 im8130 devices It does not support any third party printer dr...

Page 30: ...ll Client except for NDPS printers Windows XP Novell Client v4 82 or higher is required to run IPX based SNMP access and Novell printing The Microsoft Client for NetWare can replace the Novell Client...

Page 31: ...uter it prompts you to view the Readme file and launch ipc1 Document Monitor Deselect either or both options if you want then click Finish to exit the Setup Wizard Note Only the Windows 98 Me operatin...

Page 32: ...o Installing from the CD ROM on page 10 Download the drivers from the controller Drivers are automatically downloaded by pointing to the shared printer on the controller in a Microsoft peer to peer en...

Page 33: ...onfigure the IPP port properties by opening the Printers folder and right clicking the IPP printer icon For additional information see Configuring an IPP Port on page 36 Installing Macintosh PPD Files...

Page 34: ...ktop 5 Enable Macintosh LPR printing or Macintosh Appletalk printing Both methods are described in detail in Installing Macintosh PPD Files on page 38 Installing Printer Drivers Download the Drivers f...

Page 35: ...The operating system displays the Add Printer wizard dialog box 6 Enter the printer path or locate the printer on the network For Windows 98 Me 2000 XP operating systems specify the network path or qu...

Page 36: ...ntil the wizard notifies you that the printer driver has been installed successfully The new printer appears in the Printers folder Install the Drivers from a Disk or a Network Location The procedure...

Page 37: ...ft Shared Printer 1 From the Start menu choose Settings Printers 2 Right click the printer for which you want to add or reconfigure port settings 3 Choose Properties from the short cut menu The Proper...

Page 38: ...Depending on the operating system select the following option For the Windows 98 Me 2000 and XP operating systems click Local Printer For the Windows NT operating system select My Computer 7 Click Nex...

Page 39: ...ting on page 35 and Enabling LPR LPD Printing on page 29 14 If previous versions of the driver software are detected the wizard prompts you to keep the existing driver or replace it If you are reinsta...

Page 40: ...n the installation confirmation message appears click Yes to continue 3 When prompted to add the drivers click Yes to launch the Add Printer wizard Add Printer Wizard 4 Click Have Disk 5 Select the dr...

Page 41: ...y files to the workstation When installation is complete the new printer appears in the Printers folder Install Drivers from Printer Utility If the system administrator has uploaded the driver softwar...

Page 42: ...tion uses the Windows 98 or Me operating systems you must configure the port settings after installing the printer The Windows NT Windows 2000 and Windows XP operating systems allow you to specify the...

Page 43: ...Windows 98 Me 2000 and XP operating systems select Network For the Windows NT operating system select Local For the printer to support LPD printing select LPD and click New Port 7 Enter the port name...

Page 44: ...28 ipc1 im8130 Operator s Guide device name GL_PS 8 Click OK...

Page 45: ...therwise you cannot add an LPR port Adding an LPR Port To set up an LPR port and map it to the controller use the Add Port procedure 1 From the Start menu choose Settings Printers 2 Right click the pr...

Page 46: ...im8130 Operator s Guide 4 For the Windows 98 and Me operating systems click the Details tab For other Windows operating systems click the Ports tab Details Property Tab 5 Click Add Port Add Port Dial...

Page 47: ...PR Compatible Printer Dialog Box 10 Enter the name of the printer on that server 11 Click OK The port name you entered now appears in the port list and is selected 12 Print a test page or document usi...

Page 48: ...the Port 1 From the Start menu choose Settings Printers 2 Right click the printer for which you want to add or reconfigure port settings 3 Choose Properties from the short cut menu The Properties dia...

Page 49: ...Details Property Tab 5 Click Add Port Add Port Dialog Box 6 Click New Port 7 Click Next and follow the instructions in the wizard 8 When prompted enter the controller TCP IP address press TAB and if...

Page 50: ...ings Additional Port Information Dialog Box 2 In the Port Settings dialog box under Protocol click LPR or Raw Customizing Port Settings 3 If you are setting up an LPR port enter dssc for the Queue Nam...

Page 51: ...ties window Ports Tab 9 Print a test page or document using the printer you just configured Enabling IPP Printing Internet Printing Protocol IPP allows you to print to the controller over the Internet...

Page 52: ...inter wizard Add Printer Wizard 3 Click Next 4 When asked to select between a local and network printer select Network printer and click Next 5 When asked to locate your printer click Connect to a pri...

Page 53: ...o Printer Message 8 Click OK to choose the printer driver The Add Printer wizard displays the manufacturer and model list Select Manufacturer and Model Dialog Box 9 If you already installed a driver s...

Page 54: ...the StuffIt program is installed on the workstation The Mac OSX PPD is not compressed and can be copied directly into Macintosh HD Library Printers PPDs Contents Resources en lproj The controller supp...

Page 55: ...D folder 4 Select the language folder you want and drag it to the desktop Macintosh PPD Language Folders 5 Click on the Apple menu icon and then select Chooser 6 Under AppleTalk Zones select the zone...

Page 56: ...device name such as GL00804C4000BB Chooser with Printer Selected 9 Click Create 10 In the Select a Postscript Printer Definition File dialog box click the Printer Description drop down list select Des...

Page 57: ...copier Installable Options Dialog Box 14 The printer has now been created and is ready to use Install the Imagistics PPD File LPR Printer OS 9 Install the PPD file on the Client Workstation This proce...

Page 58: ...ou want and drag it to the desktop Macintosh PPD Language Folders 5 Start the Desktop Printer Utility located in the Boot Disk Apple Extras Apple Laser Writer Software Desktop Utility folder 6 From th...

Page 59: ...Select Printer LPR to add the controller as an LPR Printer 8 Click OK 9 Under Postscript Printer Description PPD File click Change Macintosh Postscript Printer Description Dialog Box 10 Select Deskto...

Page 60: ...Select the language folder Select a PostScript Printer Description File Dialog Box 12 Select the printer name Imagistics_ipc1 im8130 13 Click Select 14 Under LPR Printer Selection click Change Macinto...

Page 61: ...correctly Note To find the controller IP address you can print out the configuration page from the connected copier or look up the TCP IP protocol settings from the LCD touch screen 18 Once you deter...

Page 62: ...lient CD ROM into the drive 2 Double click the CD image labeled Mac_PPD 3 Locate the Macintosh_PPD folder 4 Select the language folder you want and drag it to the desktop 5 Click Print Center 6 On the...

Page 63: ...ipc1 im8130 Operator s Guide 47 7 Select AppleTalk 8 Select the zone in which the controller device exists AppleTalk Network 9 Select the controller device name such as ipc100804C4000BB Device List...

Page 64: ...r select the Desktop and then the language folder where the PPD file resides Language Folder with PPDs 11 Select the printer name Imagistics_ipc1 im8130_OS X 12 Click Choose to close the window 13 Cli...

Page 65: ...ipc1 im8130 Client CD ROM into the drive 2 Double click the CD image labeled Mac_PPD 3 Locate the Macintosh_PPD folder 4 Select the language folder you want and drag it to the desktop 5 Click Print C...

Page 66: ...ther select the Desktop and then the language folder where the PPD file resides Language Folder with PPDs 12 Select the printer name Imagistics_ipc1 im8130_OS X 13 Click Choose to close the window 14...

Page 67: ...your system and you choose to install it from the ipc1 im8130 Client CD ROM the newer version overwrites your current version To manage fonts 1 Open the Printers folder 2 Right click the Imagistics pr...

Page 68: ...window opens 2 Right click the printer icon and choose one of the following Properties for the Windows 98 Me operating systems Document Defaults for Windows NT operating system Printing Preferences fo...

Page 69: ...are using PostScript PSL3 Device Properties Dialog Box Printer Control Language PCL6 Device Properties Dialog Box Each tab on the Options and Device tabs opens a property dialog box containing settin...

Page 70: ...ns the Help system for the driver Options Tab Device Options Dialog Box This dialog box allows you to manually set up options and retrieve the current settings The system icon in the upper right corne...

Page 71: ...the tandem large capacity feeder of the optional pedestal External LCF is the optional external large capacity feeder Use Bidirectional Communication enables the driver to communicate with the control...

Page 72: ...t and PCL Device Dialog Boxes Halftoning opens the halftone color adjustment dialog box Halftone Frequency is the number of PostScript halftone patterns per inch The range is 8 to 600 Halftone Angle i...

Page 73: ...sent to the printer per the rule set by Use Printer Fonts or Use Substitution Table For System Font lists system fonts for use in the substitution table Use Device Font lists device fonts available to...

Page 74: ...rator s Guide exceeded The substitution table is not available if Use Printer Fonts is enabled Run AGFA Font Manager opens the AGFA Font Manager dialog box Restore Defaults restores all default values...

Page 75: ...he output by printing a proof copy before printing an entire multi copy job You can also use the private print feature to hold confidential documents until you enter a personal document password at th...

Page 76: ...ies Through the operating system control panel or Printer folder Within the application you are printing from Print properties set in the operating system remain in force until you change them By cont...

Page 77: ...aults on any of the property pages How to Print Printing Features Not all printing functions are available from all platforms The following quick reference to printing features shows you which feature...

Page 78: ...b Print Yes Yes Yes Installable Options Yes OS9 Only No Watermarks Yes OS9 Only No Multi position Staple Yes Yes Yes Multi position Hole Punch Yes Yes Yes Saddle Stitch Yes Yes Yes Multiple Pages per...

Page 79: ...scription file on your workstation The PPD file extends the standard LaserWriter 8 driver functionality to include printing to the controller Note The LaserWriter 8 driver ships with the Macintosh ope...

Page 80: ...wn commands they may override the lp options Note The Unix instructions in this chapter describe how to use Unix printing services for SPARC platforms running Solaris v2 5x 2 6 or 7 0 or PA RISC platf...

Page 81: ...opies prints all copies of each page before printing the next page This option is also knows as uncollated mode Note This control is disabled if Stapling is enabled Sorting copies prints all pages of...

Page 82: ...ents on both sides of the paper with a choice of short or long binding edge Duplex options are disabled when you select Book Format on the Layout tab because duplex long edge printing options are impl...

Page 83: ...h 1 Choose Print from the File menu 2 Choose the Layout properties category Macintosh Layout Properties Window 3 Check the Print on Both Sides box to enable duplex printing 4 Choose the way you want t...

Page 84: ...oot the controller Shut down the controller Controller software recovery update Controller software maintenance update Update the controller with new or localized printer drivers Taking the Controller...

Page 85: ...ler You can print only one test page at a time 1 Press PRINTER NETWORK 2 Press the PRINT tab The main Print menu opens 3 Press TEST PAGES to display the Test Print menu Test Print Screen 4 Press the s...

Page 86: ...tton for at least 10 seconds 2 Press START The controller reboots Shutting Down the Controller Gracefully powering down the Imagistics Network Document Processing System begins with shutting down the...

Page 87: ...error You may retrieve the print job from the copier Private print document is being held Your private print job has been spooled to the controller without error You can now go to the copier to relea...

Page 88: ...ng Scheduled Jobs To remove a scheduled print job 1 Press PRINTER NETWORK 2 Press the PRINT tab 3 Press SPECIAL PRINT JOBS 4 In the Special Print Jobs screen press SCHEDULED PRINT JOBS 5 In the Schedu...

Page 89: ...ess RELEASE 7 Press BACK to return to the main Print menu Managing Private Print Jobs You can view the list of private print jobs delete jobs from the list or release a job for printing Viewing the Pr...

Page 90: ...the job you want to delete 6 Press DELETE A confirmation message appears 7 Press DELETE again to remove the job from the print queue 8 Press BACK to return to the main Print menu Releasing a Private...

Page 91: ...ember the document password you must delete the job from the private print jobs queue and resubmit the job Managing Proof Print Jobs You can view the list of proof print jobs delete jobs from the list...

Page 92: ...t to delete 6 Press DELETE A confirmation message appears 7 Press DELETE again to remove the job from the print queue 8 Press BACK to return to the Print menu Releasing a Proof Print Job To print the...

Page 93: ...set print properties and print Document Manager jobs from the copier LCD touch screen Releasing Document Manager Jobs 1 Press PRINTER NETWORK 2 Press the PRINT tab 3 Press SPECIAL PRINT JOBS 4 In the...

Page 94: ...or s Guide The Document Manager folder screen opens Document Manager Folder Screen 6 Press the folder containing the print queue you want to view and press OPEN The folder contents screen opens The Fo...

Page 95: ...d a corresponding five digit code With the department code feature enabled if you enter a department code when using the printer drivers the controller adds the number of printed pages to the counter...

Page 96: ...the copier control panel or using Printer Utility For more information on creating department codes from the control panel see the Operator s Guide for Copying Functions Creating Additional Departmen...

Page 97: ...ou enter a department code the controller reports the code to the copier and includes it in the print job but does not check the validity of the code Similarly if a Macintosh Unix or raw print job inc...

Page 98: ...pier LCD touch screen Press it to see the list of all jobs with invalid department codes The controller processes Macintosh Unix and raw print jobs that lack a valid department code as IDC jobs Printe...

Page 99: ...ipc1 im8130 Operator s Guide 83...

Page 100: ...r application 1 Select the controller from the list of printers Your application displays its print dialog box for example Microsoft Word displays the following print dialog box Print Window Microsoft...

Page 101: ...job The Setup page changes when you choose to schedule printing for later Clicking Edit opens the dialog box to change the date and time Date shows the date based on the regional settings in your oper...

Page 102: ...istry is required for the driver to save overlay files Overlay creation may not be available if the printer driver was downloaded from the controller This is because the driver has limited permission...

Page 103: ...ble on A6 paper supplied in the bypass feeder Fragment of the Setup Page Showing the Page Icon Page icon cycles through the available options for orientation and duplex printing Copies selects collati...

Page 104: ...predefined set of driver properties that allow you to auto configure print jobs Open opens an existing print profile You can also press Alt P Save saves the current setup settings in a print profile Y...

Page 105: ...rinting front and back page interleaving and sheet insertion features Paper Properties Page Size provides a list of available paper sizes Paper sizes include Paper Sizes Paper Size Measurements Letter...

Page 106: ...paper affects the stapling and hole punch positions you select the paper size and the controller automatically selects the source cassette with the correct feed orientation Notice that the source cha...

Page 107: ...ew icon shows how the job will print with the current settings Secondary Paper allows you to handle exceptional conditions You can select up to two paper sources Your primary source is generally the p...

Page 108: ...view Icon Document preview icon shows how the page looks when printed Watermark Select an existing watermark from the list or click Add to create a new watermark Watermarks can print with a solid fill...

Page 109: ...perly Quality Properties Page PCL6 driver in Windows 98 Print text black when colored text is output on a monochrome device the color is converted to a shade of gray which may degrade the text quality...

Page 110: ...L3 Driver in Windows 98 PostScript Settings Dialog Box Note Print quality settings allow you to adjust the printed output to enhance or customize the appearance of the printed page These settings prim...

Page 111: ...y useful for delaying printing until off peak hours 1 On the Setup properties tab select Scheduled Print from the Job Type drop down list By default the current date and time are selected 2 Click Edit...

Page 112: ...ied date and time Confidential Printing from a Windows Workstation The private print feature ensures that sensitive or confidential documents are printed at the network printer only in the presence of...

Page 113: ...to print Releasing the Confidential Job for Printing Using the private print feature involves two steps 1 Enter a document password for the job and send it to the controller This step is platform spec...

Page 114: ...the job for printing See Releasing Print Jobs on page 130 Printing a Proof Copy from a Windows Workstation The proof print feature prevents costly mistakes by allowing you to check the printed output...

Page 115: ...e File menu 2 Choose the Printing Modes properties category 3 From the Print Mode drop down list choose Proof Macintosh Proof Print Window 4 Click Print The document is spooled to the controller for p...

Page 116: ...ys are independent documents merged into another document during printing and can increase the time for the print job To superimpose text on your document it may be faster to use watermarks If you use...

Page 117: ...e from the Job Type drop down list 5 Click OK to print The Create Page Overlay window opens 6 Enter a name for the overlay file 7 Click Save Using the Image Overlay 1 Open a document and choose Print...

Page 118: ...of the print job 7 Click OK to close the Print Properties window and print the document You are asked to confirm that you want to download the selected overlay 8 Click Yes Printing to a File on the Co...

Page 119: ...is created under your home folder For example Private Imagisticsuser Imagisticsuser If you leave the folder name blank no folder is created and the scanned files are stored in your home folder For exa...

Page 120: ...printing Interleaving Sheets The page interleaving feature is useful when you want to insert paper of a different type or from another source between every page of your print job For example you coul...

Page 121: ...cument and you choose whether the sheets are blank or printed You cannot use sheet insertion in combination with the n up or booklet features Additionally the collation option must be set to Collated...

Page 122: ...gin printing Stapling and Hole Punching without Printing You can use the inserter unit to staple and punch holes without printing on the paper 1 Place the paper in the inserter unit 2 Select hole punc...

Page 123: ...ou must have Reverse Order Tabbed Paper If you are using the bypass feeder you must have Forward Order Tabbed Paper Both support simplex printing only You cannot print on both sides of a tabbed piece...

Page 124: ...tabbed paper You will find this name on the packaging 5 If you want adjust the amount of image shift The image shift can vary between 0 and approximately 1 2 inches or 0 and 30 millimeters 6 Click OK...

Page 125: ...many sets of tabs you are using Bank icons identify the start of each bank of tabs for multi tab sets Document Location tells the driver where to insert the tab Insert Before causes the copier to inse...

Page 126: ...ximately 1 2 inches or 0 and 30 millimeters Printing Multiple Pages per Sheet from a Windows Workstation The n up feature allows you to print several pages of a document on one sheet of paper This fea...

Page 127: ...Printing Multiple Pages per Sheet in Windows Applications 1 Choose Print from the File menu 2 Click Properties 3 Click the Layout properties tab 4 Check the Multiple Pages Per Sheet option Layout Pro...

Page 128: ...cate the Layout direction 5 Select a Border style from the drop down list 6 Click Save Settings to continue setting print options or click Print to begin printing Printing Booklets Printing in normal...

Page 129: ...Format option The Book Properties Group window opens letting you specify additional booklet settings Layout Properties Book Format 5 Set additional book properties Indicate the size of the Center Marg...

Page 130: ...shing unit installed this option is not available 6 Click Apply to accept the settings and continue making selections from other tabs or click OK to close the Properties window 7 Click OK to begin pri...

Page 131: ...window 8 Click OK to begin printing Printing Covers from the Macintosh You can print cover pages or banner pages that contain information about the owner of the job the job title the application used...

Page 132: ...ns or click Print to begin printing Finishing the Print Job in Windows Applications Depending on the finishing unit s you have installed on the copier you can select from various finishing options inc...

Page 133: ...Click the Setup tab 2 From the Hole drop down box select the hole punch position you want Off No holes are punched in the document Left Holes are punched along the left edge of the document Top Holes...

Page 134: ...list Macintosh Stapling Positions List If the finishing unit is not installed the stapling values are dimmed grayed out If the single position stapler is installed only the Upper Left Portrait option...

Page 135: ...menu 2 Click Properties 3 Click the Layout properties tab 4 To choose a predefined watermark select the text from the drop down list and then proceed with Step 6 To modify an existing watermark click...

Page 136: ...ge obscures the document text 9 Click Apply to accept the settings and continue making selections from other tabs or click OK to close the Properties window Adjusting the Print Quality By adjusting th...

Page 137: ...the bar to the left or choose Normal PCL6 to darken the image up to 50 Adjusting Halftoning Halftoning is a method of reproducing an illustration using evenly spaced dots of varying diameter to produc...

Page 138: ...es on your screen if the printer does not have the fonts you used in the document Print text black converts colored text to black instead of gray Enable this option to improve readability Send to prin...

Page 139: ...you prefer 4 Click Save Settings to continue setting print options or click Print to begin printing Using Print Profiles Print profiles save time because you do not have to reset print properties ever...

Page 140: ...dialog box and click Save The Export Profiles window opens Export Profiles Window 4 Enter a name for the print profile Give the profile a descriptive name so you can easily identify it for future job...

Page 141: ...ocument contains several fonts Select Use printer true type fonts to use printer resident fonts Print time may improve but the output may not look as it does on your screen Select Print text black to...

Page 142: ...on page 126 Printing Mirror Images on page 127 Adjusting Brightness on page 127 Adjusting Contrast on page 127 Rotating Images on page 127 Setting Halftoning Options on page 128 Printing PostScript Er...

Page 143: ...o the right to lighten the printed image up to 50 slide the bar to the left to darken the image as much as 50 3 Click OK Adjusting Contrast Contrast is the difference in tone between the dark and the...

Page 144: ...ormation When this feature is enabled if a PostScript error occurs during printing the error information is printed instead of the job This allows you to correct the problem and reprint the job accura...

Page 145: ...lf contained job 4 Click OK to return to the properties tab 5 Click OK to return to the print window Choosing a PostScript Output Protocol 1 In the print properties window click the Quality tab 2 Clic...

Page 146: ...page orientation is portrait the image flips along the vertical axis if the page orientation is landscape the image flips along the horizontal axis Negative reverses the image colors In other words t...

Page 147: ...control panel press the HELP hard key Releasing Proof Print jobs 1 From the digital copier control panel press the NETWORK PRINTER hard key 2 Press the SPECIAL PRINT JOBS icon 3 Press the PROOF PRINT...

Page 148: ...ss SPECIAL PRINT JOBS 4 Press DOCUMENT MANAGER to display the Document Manager login screen Finding the Print Job 1 To access the Public folder press OK without entering a user name or password If you...

Page 149: ...enter your user name and password 3 Press OK The Document Manager folder screen opens Document Manager Folder Screen 4 Select the folder containing the print queue job you want to view 5 Press OPEN T...

Page 150: ...from one page of listings to the next 7 Select the print job you want 8 Press PRINT Changing Print Properties 1 To change the print properties select the print job you want and press PROPERTY The Prin...

Page 151: ...or has a notification feature which informs you of copier or printing events such as a paper jam It also provides a menu link to the web based Printer Utility job and device management utility Note On...

Page 152: ...public private and proof print Access printer status from ipc1 Document Monitor or from the Windows operating system Printers folder From the print queues you can perform other tasks such as deleting...

Page 153: ...shows the network address associated with each printer This dialog box is primarily used for troubleshooting purposes If problems arise with the system find your printer address included in the popup...

Page 154: ...pired This event may also occur when catastrophic circumstances force the controller to cancel the job such as a missing byte or memory failure Expired private print or proof print jobs are not cancel...

Page 155: ...thod click the check box next to the alert method you want ipc1 Document Monitor to use 6 You may select both popup message and beep or click a checked box to deselect the method which indicates that...

Page 156: ...frequency for the selected item To set the refresh rate 1 Click the Refresh Rates tab The Refresh Rates dialog box opens 2 From the Refresh Rates dialog box select the item for which you want to chang...

Page 157: ...This tab displays the network IP IPX address of each device for which your computer has a printer driver installed Printer Name is the printer driver name Port is the port on your computer to which th...

Page 158: ...vice Status window Select the device name from the ipc1 Document Monitor Document Monitor menu and click Document Monitor Use the shell extender Starting ipc1 Document Monitor The first step is to loa...

Page 159: ...by clicking Configure on the Document Monitor menu ipc1 Document Monitor opens to the Device Status window or to the window displayed last Access Using the Printers Menu The Printer Shell Extender sup...

Page 160: ...the Device Status window Enabling and Disabling Document Monitoring To turn on document monitoring click Enable from the Document Monitor menu The option changes to Disable and displays the ipc1 Docu...

Page 161: ...n set startup options set refresh rates set up event notifications view printer addresses and update settings Exit removes the ipc1 Document Monitor icon from the taskbar Name of the connected device...

Page 162: ...iew and Help menus Seven 7 tabbed views Device Status Print Queue Private Print Proof Print Scheduled Print Document Manager and Invalid Printer information A status bar at the bottom of the window co...

Page 163: ...nts the selected job immediately Document Cancel this item deletes the print job from the queue You can only cancel print jobs that you submitted View Configure this item opens the Configuration windo...

Page 164: ...ing at a specified date and time Document Manager tab Displays details of documents stored in Document Manager Invalid tab Lists jobs with invalid department codes if Department Code Enforcement is en...

Page 165: ...t jobs to be sent to Document Manager Invalid shows the number of print jobs in the Invalid print queue IP IPX Address This item on the taskbar shows the IP or IPX address for the device connected to...

Page 166: ...ancels a document that is printing View Configure opens the Configuration dialog box View Refresh updates the display with new information from the controller View Status Bar turns on and off the disp...

Page 167: ...vice Status tab 2 Check the Printer Information 3 Check the status bar along the bottom of the tab For more information about this bar see Device Status Bar on page 149 4 To update this information cl...

Page 168: ...ies to be printed in the edit box or use the spinner control to select the number of copies 5 Click OK to set the number of copies and release the document for printing or click Cancel to close the di...

Page 169: ...ation message Notification Number displays the sequential order of the current message in the notification queue For example 3 8 indicates that it is the third message in a queue of eight notification...

Page 170: ...ncelled by the printer you cancelled your document manually the desired paper size is not available or the job timed out Document is unserviceable the controller is not available Contact the system ad...

Page 171: ...traffic If the refresh rates are set to zero 0 for Document Notification Printer Status and Print Queue ipc1 Document Monitor does not poll the device You can use this procedure to determine manually...

Page 172: ...d Discovery dialog box 2 Click Start Discovery to begin the process The Document Monitor locates all the controllers in your network Discovery Dialog Box While Discovering Controllers Click Stop Disco...

Page 173: ...nd click the link in the lower left corner of the window to launch Printer Utility for the device Discovery Dialog Box with Link to Printer Utility 5 Click Advanced to narrow your search to a specific...

Page 174: ...ch searches for Imagistics devices running the IPX SPX protocol TCP IP Search Enable TCP IP Search searches for Imagistics devices that are running the TCP IP protocol Search local subnet uses the sub...

Page 175: ...User Mode Printer Utility is a web based job and device management tool that allows you to access controller information over the Internet This chapter explains how to access and use Document Manager...

Page 176: ...uration View and modify the status of your jobs View the counter logs Locate other Imagistics devices on the network Install client software Note Because Printer Utility uses cookies to store persiste...

Page 177: ...opens the start page defined on the Preferences page The default start page is the Device page To change this page see Setting Your Preferences on page 171 End users are not required to log in to use...

Page 178: ...Page The Printer Utility home page contains a header area body area and a footer area The header area includes The Printer Utility logo Device and communications status Ready Alert and Online Offline...

Page 179: ...nistrator to perform administrative functions Printer Utility Help Printer Utility includes extensive web based help to assist you The help system organizes information into task oriented procedural t...

Page 180: ...may be contained in a Help topic click the Search tab In the left frame of the Help window click the topic index entry or phrase to display the corresponding topic in the right frame Checking Device...

Page 181: ...nd Connecting to Devices You can locate and connect to all other Imagistics controllers on your network 1 Click the Device Search link Device Search 2 Check the boxes to select the devices and network...

Page 182: ...lays links to these job types Private Jobs Proof Jobs Scheduled Jobs Document Manager Jobs Invalid Jobs those jobs submitted with an invalid department code All Jobs 2 To update the information on the...

Page 183: ...rst copy of a proof print job you can change the remaining copy count on the Proof Jobs page The Copies column displays the number of copies for each proof job 1 Click the Print Jobs tab The Current J...

Page 184: ...ted job s After you release the job monitor its status using the Current jobs list Managing Scan Jobs To determine the status of a scan job you can view the various scan logs Current Jobs lists all sc...

Page 185: ...related to the scan function 3 If necessary click Current Jobs to open the Current Jobs page 4 To sort the current jobs list so that a particular job is easier to find click the appropriate table head...

Page 186: ...e messages Deleting Scan Jobs You can cancel any job that is in the Current Jobs queue by deleting it 1 On the Current Jobs page check the box next to the scan job that you want to delete or click the...

Page 187: ...ve to save the file on your local workstation The Save As dialog box opens 6 Browse to the directory on your local workstation where you want to place the file 7 Click Save to download the file The fi...

Page 188: ...s enter the number you want in the Number of items to show for logs text box 7 To change the tab displayed when you first access Printer Utility select the tab from the Start Page pull down list 8 To...

Page 189: ...opens 2 To view the specific counters for your department in the Enter a department code to access department counters text box type the five digit department code for your department 3 Click Enter If...

Page 190: ...lick the Counters tab 2 Type the department code and click Enter 3 Select the department that you want to export to counters for by clicking the circle to the left of the department name 4 Click Expor...

Page 191: ...s that can occur when printing to the controller explains the status and error messages logged in ipc1 Document Monitor and Printer Utility and provides the answers to some frequently asked questions...

Page 192: ...ur network administrator Cannot View Job in ipc1 Document Monitor Print Queue Problem Description After submitting a job to print there are several reasons why you may not see the job in the print que...

Page 193: ...r does not support the features selected for the job This most often occurs when you use a non Imagistics driver to submit a job to a Imagistics printer For example you may select an HP LaserJet drive...

Page 194: ...support Cassette is Out of Paper Consult Printer Utility to find out which cassette is out of paper Fill the cassette and press START on the copier control panel to resume printing Printer Door is Ope...

Page 195: ...apled to produce a smaller booklet magazine Booklet mode was previously known as magazine sort The controller supports two kinds ofbBooklet mode left to right read mode and right to left read mode Byp...

Page 196: ...paradigm where actons and or settings for a print job are assigned for a specific document within a specific application For example if a change is made to the printer settings it only affects the cur...

Page 197: ...to route a message to a different network or subnetwork IP accepts packets from the layer 4 transport protocol TCP or UDP adds its own header and delivers a Datagram to the layer 2 data link protocol...

Page 198: ...lients log onto one or more file servers which provide network services such as e mail printing and storage Network printing Printing from a client workstation running a Macintosh Unix or Windows oper...

Page 199: ...CD ROM They permit printing to the controller Printer Sticky The paradigm where actions and or settings are permanently saved so that they are accessible later For example a change is made to the pri...

Page 200: ...ginal document Insertion sheets are stapled with the original document if stapling is requested See also Page Interleaving Simplex Printing on only one side of a piece of paper See also Duplex SNMP Si...

Page 201: ...users can edit view and print documents in the Public folder URL Uniform Resource Locator An address that allows you to access information on the Internet such as a web page FTP or Gopher Usenet or d...

Page 202: ...186 ipc1 im8130 Operator s Guide...

Page 203: ...tness 127 contrast 127 halftoning 121 print quality 120 Adobe Document Structuring Convention see ADSC ADSC defined 179 using 129 AGFA Font Manager 122 Alert messages Document Monitor 152 Applications...

Page 204: ...ast adjusting 127 setting 121 Control panel managing the controller 68 printing test pages 69 rebooting the controller 69 shutting down the controller 70 taking the controller offline 68 Controller cl...

Page 205: ...84 editor organizer see Document Manager monitoring tabs Document Monitor 148 printing duplex 66 Macintosh 67 Unix 67 Windows 66 printing simplex 66 properties 84 job type 85 layout 91 other buttons...

Page 206: ...intosh 67 Unix 67 Windows 66 E Electronic document processing system defined 180 E mail requirements 5 Enabling department codes 80 Document Monitor 7 144 IPP 35 IPP printing 17 LPR LPD printing 17 EP...

Page 207: ...Windows 105 Installing drivers disk or network 20 Macintosh 17 Printer Utility 25 printer from CD 10 Windows 16 finishing 12 fonts 51 limitations Macintosh software 17 Windows software 13 options 11 P...

Page 208: ...test pages 69 rebooting the controller 69 shutting down the controller 70 taking the controller offline 68 LCF cassette external 55 cassette tandem 55 defined 182 Limitations Macintosh 38 Macintosh so...

Page 209: ...ing the controller 68 Opening Printer Utility 160 Operating system requirements Printer Utility 4 Options installing 11 Orientation defined 182 setting 65 Output destination setting 65 P Page interlea...

Page 210: ...ting adding Microsoft shared printer 21 Novell queue based printer 24 applying profiles 124 basic options 64 booklets Windows 112 changing properties Document Manager 134 compressing bitmaps 130 confi...

Page 211: ...st pages 69 to file 102 Unix applications 64 using print profiles 123 Windows applications 62 Private folder accessing 77 defined 183 print defined 183 viewing the queue 70 print jobs deleting 74 mana...

Page 212: ...131 proof print documents 152 proof print jobs 76 131 168 scheduled jobs 72 scheduled print jobs 168 Removing client software 12 Resetting counters 173 Retrieving printer options 52 Rotating images P...

Page 213: ...vice searching 157 SPX defined 184 searching based on protocol 158 using bideirectional communication 55 Standard mode printing 65 Stapling Windows 116 without printing 106 Starting Document Monitor 7...

Page 214: ...r 143 tabbed paper 107 watermarks 119 Utilities controller client setup program removing 12 running 10 Document Manager 4 Document Monitor 3 printer drivers 3 Printer Utility 3 V Valid department code...

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