IBM Netfinity 3000, User Handbook Manual, Page: 274 / 370

For more information or to purchase these services:
Ÿ
In the U.S., call 1-800-772-2227.
Ÿ
In Canada, call 1-800-465-7999.
Ÿ
In all other countries, contact your HelpCenter.
Warranty and repair services
You can upgrade your standard hardware warranty service or
extend the service beyond the warranty period.
Warranty upgrades in the U.S. include:
Ÿ
Carry-in service to on-site service
If your warranty provides carry-in repair service, you can
upgrade to on-site repair service, either standard or premium.
The standard upgrade provides a trained servicer within the
next business day (9 a.m. to 5 p.m., local time, Monday though
Friday). The premium upgrade provides 4-hour average
response, 24 hours a day, 7 days a week.
Ÿ
On-site service to premium on-site service
If your warranty provides for on-site service, you can upgrade
to premium on-site service (4-hour average on-site response, 24
hours a day, 7 days a week).
You also can extend your warranty. Warranty and Repair Services
offers a variety of post-warranty maintenance options, including
ThinkPad EasyServ Maintenance Agreements. Availability of the
services varies by product.
For more information about warranty upgrades and extensions:
Ÿ
In the U.S., call 1-800-426-4968.
Ÿ
In Canada, call 1-800-465-7999.
Ÿ
In all other countries, contact your IBM reseller or IBM
marketing representative.
Ordering publications
Additional publications are available for purchase from IBM. For a
list of publications available in your country:
240
Netfinity 3000 User's Handbook