IBM Netfinity 3000, User Handbook Manual, Page: 246 / 370

Troubleshooting
Option problems Action
An IBM option that was
just installed does not
work. Verify that:
1. The option is designed for the system.
2. You followed the installation instructions that come
with the option and the instructions in Chapter 4,
“Installing options” on page 67.
3. You have not loosened any other installed options
or cables.
4. If the option is an adapter, you have provided
enough hardware resources for the adapter to
function correctly. Refer to the documentation that
comes with the adapter (as well as the
documentation for any other installed adapters) to
determine the resources that are required for each
adapter.
5. All option files (if required) are installed correctly.
See “Installing files from Option Diskettes” on
page 163 for information on installing option files.
6. You updated the configuration information in the
Configuration/Setup Utility program, if necessary,
and have no conflicts. Whenever memory or an
option is changed, you must update the
configuration. For information on using the
Configuration/Setup Utility program, see “Using
the Configuration/Setup Utility program” on
page 39.
If the problem persists, run the diagnostic programs.
(See “Running the diagnostic test programs” on
page 164 for additional information on running the
diagnostic programs that come with your server.)
If the problem cannot be isolated and corrected, have
the server and the option serviced.
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Netfinity 3000 User's Handbook