IBM Netfinity 3000, User Handbook Manual

Page: 250 / 370

Troubleshooting
Expansion enclosure
problems
Action
The SCSI Repeater Card
used to work, but does
not work now. Verify that all SCSI Repeater Card hardware and cable
connections are secure.
Verify that:
1. The cables for all external SCSI options are
connected correctly.
2. The last option in each SCSI chain, or the end of
the SCSI cable, is terminated correctly.
3. An external SCSI option is turned on. You must
turn on an external SCSI option before turning on
the system.
For more information, see your SCSI documentation.
If the SCSI Repeater Card comes with its own test
instructions, use those instructions to test it.
If the items above are correct and the test programs
found no problem, have the server and SCSI Repeater
Card serviced.
Software problems Action
Is your software
program OK? To determine if problems are caused by the software,
verify that:
1. Your system has the minimum memory
requirements needed to use the software. Refer to
the information that comes with the software to
verify memory requirements.
Note: If you have just installed an adapter or
memory, you might have a memory address
conflict.
2. The software is designed to operate on your
system.
3. Other software works on your system.
4. The software that you are using works on another
system.
If you received any error messages when using the
software program, refer to the information that comes
with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains,
contact your place of purchase or service technician for
help.
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Netfinity 3000 User's Handbook