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Troubleshooting

 

Controller problems

Action

The Ethernet controller or
adapter stopped working
without apparent cause.

1. If you installed an adapter, reseat the adapter

(see “Installing or removing ISA and PCI
adapters” on page 82).

2. Try a different connector at the hub or switch.

3. The network device driver files might be

missing or corrupted; reinstall the device drivers
(see your operating-system documentation and
your ServerGuide instructions, if you used
ServerGuide to install your operating system).

4. Try a different Ethernet adapter. See

http://www.ibm.com/pc/us/compat/ on the
World Wide Web for a list of compatible
adapters.

If the problem still exists, have the system serviced.

   

Chapter 5. Solving problems

221

Summary of Contents for Netfinity 3000

Page 1: ...Netfinity 3000 User s Handbook...

Page 2: ......

Page 3: ...Netfinity 3000 User s Handbook IBM...

Page 4: ...described in this publication at any time This publication was developed for products and services offered in the United States of America and the United Kingdom It is possible that this publication...

Page 5: ...meddelanden Svenska xx Safety information xxiii Lithium battery notice xxv Laser compliance statements xxvi About this book xxix How this book is organized xxix Notices used in this book xxx Related p...

Page 6: ...ssors 126 Connecting external options 133 Adding security options 144 Completing the installation 148 Updating the server configuration 153 Network operating system instructions 154 Chapter 5 Solving...

Page 7: ...umbers 244 Recording installed devices 245 System specifications 251 Appendix A Ethernet cable specifications 271 Appendix B Product warranties and notices 275 Warranty Statements 275 Notices 286 Elec...

Page 8: ...vi Netfinity 3000 User s Handbook...

Page 9: ...pin SCSI port connector pin number assignments 141 9 USB port connector pin number assignments 142 10 Ethernet connector pin number assignments 143 11 Ethernet controller messages 197 12 Server ident...

Page 10: ...viii Netfinity 3000 User s Handbook...

Page 11: ...re performing any of the instructions Instru es de Cuidado e Perigo Portugu s do Brasil Importante Todas as instru es de cuidado e perigo deste manual s o iniciadas por um n mero Este n mero utilizado...

Page 12: ...x Netfinity 3000 User s Handbook...

Page 13: ...e etli v echny bezpe nostn instrukce Sikkerhedsforskrifter m rket Pas p og Fare dansk Vigtigt Alle sikkerhedsforskrifter i dette h fte begynder med et tal Dette tal bruges som krydshenvisning fra en e...

Page 14: ...oimet Consignes Attention et Danger Fran ais Important Toutes les consignes Attention et Danger indiqu es dans ce document sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la c...

Page 15: ...Versionen dieses Hinweises die in der Brosch re mit den Sicherheitshinweisen Safety Information enthalten sind Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r...

Page 16: ...spondenti versioni tradotte che sono riportate nella nelle informazioni di sicurezza Safety information Ad esempio se un avviso di attenzione inizia con il numero 1 la corrispondente versione tradotta...

Page 17: ...Caution and danger statements xv...

Page 18: ...instructie en alle vertalingen in dit boekje Safety Information Als een instructie bijvoorbeeld begint met nummer 1 kunt u de Engelse versie en alle vertalingen in dit boekje Safety Information evene...

Page 19: ...rknad og den oversatte versjonen av merknaden som du kan finne i boken om sikkerhetsinformasjon Safety Information Hvis for eksempel en advarselsmerknad begynner med nummeret 1 finner du oversettelsen...

Page 20: ...pode ser encontrada no manual Safety Information Informa es sobre Seguran a Por exemplo se uma nota de cuidado come a pelo n mero 1 a respectiva tradu o apresentada no manual Safety Information identi...

Page 21: ...edaj ceho prekladu anglickej bezpe nostnej in trukcie v kni ke Safety Information Nap klad ak bezpe nostn in trukcie za naj slom 1 n jdete zodpovedaj ci perklad v kni keSafety Information pod slom 1 U...

Page 22: ...ro 1 las traducciones de esta declaraci n de precauci n aparecen en el manual Informaci n de seguridad Safety Information bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y pel...

Page 23: ...Caution and danger statements xxi...

Page 24: ...xxii Netfinity 3000 User s Handbook...

Page 25: ...any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structur...

Page 26: ...3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON To Disconnect 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors...

Page 27: ...s a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of...

Page 28: ...ve is certified to conform to the requirements of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products 3 CAUTION When laser products such as CD ROMs D...

Page 29: ...tain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the...

Page 30: ...xxviii Netfinity 3000 User s Handbook...

Page 31: ...ion conflicts Chapter 4 Installing options contains instructions for installing and removing options such as memory adapters and internal drives Instructions for connecting external options are also i...

Page 32: ...ovides a description of the cables that you can use to connect the server to an Ethernet IEEE Standard 802 3 network Appendix B Product warranties and notices contains warranty information notices and...

Page 33: ...talling an operating system The IBM Netfinity 3000 Hardware Maintenance Manual Supplement is available for purchase This manual contains error codes advanced diagnostic procedures and a parts catalog...

Page 34: ...ailable for purchase from IBM For a list of publications available in your country In the U S Canada and Puerto Rico call 1 800 879 2755 In other countries contact your IBM reseller or IBM marketing r...

Page 35: ...ty 3000 server model and other IBM server products at the following World Wide Web address http www ibm com netfinity Your server serial number and model number are located near the bottom of the fron...

Page 36: ...chapter contains Features at a glance 3 What your IBM Netfinity 3000 server offers 4 Reliability availability and serviceability features 7 Controls and indicators 8 Server controls 8 Status indicator...

Page 37: ...bay Four 3 5 inch drive bays Number of bays empty and available for expansion varies by model Upgradable POST and BIOS POST BIOS upgrades when available to update EEPROM on the system board Security f...

Page 38: ...of unbuffered system memory or up to 768 MB of registered system memory 1 The memory controller provides support for 100 MHz synchronous dynamic random access memory SDRAM with error checking and corr...

Page 39: ...l popular application programs directly from CD Install IBM Update Connector Once this program has been installed you can connect to IBM2 and receive any available device drivers BIOS and program upda...

Page 40: ...e powerful and flexible It uses both peripheral component interconnect PCI and industry standard architecture ISA bus architectures to provide compatibility with a wide range of existing hardware devi...

Page 41: ...interface SCSI configuration programs if a SCSI adapter comes with your server Built in menu driven setup programs Cooling fans with speed sensing capability Customer support center 24 hours per day3...

Page 42: ...d indicators The most commonly used controls and status indicators are on the front of your server Server controls S o c k e t 7 S o c k e t 7 Diskette Eject Button CD ROM Eject Load Button Power Swit...

Page 43: ...wer If power must be turned off during POST press and hold the power switch for 5 seconds or disconnect the power cord After POST the power switch works normally unless the server is in a hang conditi...

Page 44: ...Light This light comes on when you turn on your server by pressing the power switch Hard Disk Drive In Use Light This light comes on when your server is accessing a SCSI hard disk drive If this light...

Page 45: ...8 CD ROM Drive In Use Light This light comes on when the CD ROM drive is accessed Diskette Drive In Use Light This light comes on when the diskette drive is accessed Input output connectors Input outp...

Page 46: ...I 1 PCI 2 PCI 3 ISA 1 ISA 2 ISA 3 1 2 Power Connector The server power cable connects here External SCSI Device Connector if a SCSI adapter comes with your server External SCSI devices attach here For...

Page 47: ...fiers headphones multimedia keyboards or the audio line in jack on a stereo system To hear audio you must connect one of these external devices to the audio line out connector on your server Note The...

Page 48: ...Signal cables for modems or other serial devices attach to the 9 pin serial connectors of serial ports 1 and 2 See Serial port connectors on page 135 for port assignment information Mouse Connector Th...

Page 49: ...processors see the applicable sections of Chapter 4 Installing options on page 67 For information on the system board see System Board Illustration on page 253 Note The following illustration is for r...

Page 50: ...drive 6 CD ROM eject button 7 CD ROM emergency eject hole 8 Bay 2 9 Bay 3 1 Bay 4 3 5 inch diskette drive Your server comes with a diskette drive installed in bay 4 and a CD ROM drive installed in ba...

Page 51: ...page 67 for instructions on installing hardware in your server If you have not already done so unpack and set up your server If you are not installing any optional hardware now connect the cables and...

Page 52: ...Getting started Handling a CD 31 Loading and unloading a CD 31 18 Netfinity 3000 User s Handbook...

Page 53: ...hours a day seven days a week during your first 90 days after installation4 Assistance is available for IBM and non IBM network operating systems network interface adapters and other optional periphe...

Page 54: ...ence The backrest and seat should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel t...

Page 55: ...ng changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the c...

Page 56: ...to the monitor printer and other devices might determine the final placement of your server When arranging your workspace Avoid the use of extension cords When possible plug the server power cord dir...

Page 57: ...server to install options you might find it easier to place the server on its side so that the system board is facing you If you do so rotate the feet in towards the server so that they do not detach...

Page 58: ...unded electrical outlets for your server monitor and any other options that you intend to install Place your server in a location that is dry Rain or spilled liquids might damage your server Note To a...

Page 59: ...ecifications on page 271 2 1 Monitor USB 1 Parallel Audio Line In Audio Line Out Ethernet RJ 45 Microphone External SCSI Device Expansion Slots Keyboard Mouse Serial 1 Serial 2 USB 2 Power Connector P...

Page 60: ...n on your monitor adjust the Brightness and Contrast controls to the approximate midpoint You can readjust these controls and the monitor location for personal viewing comfort after you turn on your s...

Page 61: ...n the keyboard for personal typing comfort 5 CAUTION Use safe practices when lifting your machine 4 If a removable media drive contains packing material a diskette or a CD remove it from the drive k32...

Page 62: ...Light CD ROM Drive In Use Light Power On Light See Power on self test POST on page 160 for additional information about POST 6 CAUTION The Power Control button on the front of the server does not turn...

Page 63: ...e CD ROM or a startable diskette Refer to your ServerGuide package for information about installing an operating system If you have set a power on password a prompt appears on the screen If you have s...

Page 64: ...erver where the following conditions exist High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight Do not insert any object other than a C...

Page 65: ...e or store the CD in direct sunlight Do not use benzene thinners or other cleaners to clean the CD Do not drop or bend the CD Loading and unloading a CD Note Before you load or unload a CD be sure tha...

Page 66: ...ng the tray forward Notes 1 If the tray does not slide out of the drive when you press the Eject Load button insert one end of a large paper clip into the emergency eject hole located above and to the...

Page 67: ...ation overview 34 The Configuration Setup Utility program 36 Using the Configuration Setup Utility program 39 System Summary 40 Product Data 41 Devices and I O Ports 41 Start Options 42 Date and Time...

Page 68: ...essing the following World Wide Web address http www ibm com pc us compat Jumpers and switches are used to define certain configuration values on the system board adapters and other devices For detail...

Page 69: ...or installation and configuration The following actions are typically but not always required to configure your server 1 Run the Configuration Setup Utility program and record the current configuratio...

Page 70: ...the Configuration Setup Utility program if you receive an error message instructing you to do so If you installed or removed SCSI devices run the SCSISelect Utility program see Using the SCSISelect Ut...

Page 71: ...nfiguration Setup Utility program 1 Turn on the server and watch the screen If your server is already turned on turn off the server wait a few seconds until all in use lights go off and then turn the...

Page 72: ...y program 3 If you have set both an administrator and a power on password you can enter either one However to change any settings in the Configuration Setup Utility program you must enter the administ...

Page 73: ...he menu that you see on your server screen might look slightly different from the menu shown here but it will operate the same way Pressing F1 displays Help information for a selected menu item In the...

Page 74: ...the desired option then press Enter Note The choices on some menus might differ slightly depending on the BIOS version that comes with your server Use the following commands to navigate through the sc...

Page 75: ...change these assignments Select the Devices and I O Ports choice to view or change the assignments for devices and input output ports You can add serial ports by installing a serial adapter in an exp...

Page 76: ...2 Diskette drive 3 Hard disk drive To set the startup sequence 1 From the Configuration Setup Utility program menu select Start Options then press Enter 2 The Start Options menu appears 3 Select Start...

Page 77: ...tore in it To control access to your server you can implement the security features such as adding passwords and securing IDE devices and diskette drives Setting power on password modes The power on p...

Page 78: ...e select Dual If the power on password mode is set to On when Remote Administration is enabled it resets automatically to Dual Off In password prompt Off mode sometimes referred to as unattended start...

Page 79: ...put the command PAUSEONERROR NO near the top of the CONFIG SYS file or Remove the mouse driver statement from the CONFIG SYS file If you are using Windows NT or Windows 95 do the following When the se...

Page 80: ...tely over a LAN the server operates in password prompt Off mode For further information refer to the description of password prompt Off mode in this section If both a power on and administrator passwo...

Page 81: ...em Security menu appears 3 Select Power On Password then press Enter 4 The Power On Password menu appears 5 To set a power on password enter your password in the appropriate data field and press the D...

Page 82: ...d menu appears 5 Select Delete Power On Password and follow the instructions on the screen Using the Administrator Password menu The administrator password sometimes called a supervisor level password...

Page 83: ...strator password is set and then forgotten you must complete one of the following to regain access to the Configuration Setup Utility program If enhanced security is disabled default setting you must...

Page 84: ...hanced security is enabled and you forget or lose the administrator password you must replace the system board in your server to regain access to the Configuration Setup Utility program If enhanced se...

Page 85: ...dministrator password if you have set an administrator password 4 When you enter the administrator password the Flash BIOS diskette will continue to run and you are given the option of enabling or dis...

Page 86: ...nd diskette drives 1 From the Configuration Setup Utility program menu select System Security then press Enter 2 The System Security menu appears 3 Select Secure IDE Devices and Diskette Drives then p...

Page 87: ...witch BIOS recovery on page 262 Before you can perform a POST BIOS flash update you must create a Flash BIOS Diskette as follows 1 Insert a blank 3 5 inch formatted 2 MB diskette into diskette drive A...

Page 88: ...not operate properly if these options are configured incorrectly Follow the instructions on the screen carefully Use the Left Arrow or Right Arrow key to select a menu choice Cache Control Select thi...

Page 89: ...comes with configuration specifications set in memory to provide installation information to the server during startup When you install or remove Plug and Play adapters this information is interpreted...

Page 90: ...ment the server and monitor can be set to use a reduced power state if they are inactive for a specified length of time You can also specify options to automatically start the server Attention The ACP...

Page 91: ...ple assigning COM1 to two serial ports A software program is installed that requires the same resource as a hardware device The steps required to resolve a configuration error are determined by the nu...

Page 92: ...h adapter or device is causing the conflict 3 Change adapter jumpers or switches Some devices use jumpers and switches to define the system resources that they need If the settings are incorrect or se...

Page 93: ...automatically detects the data transfer rate 10 Mbps or 100 Mbps on the network and then sets the controller to operate at the appropriate rate That is the Ethernet controller will adjust to the netw...

Page 94: ...rGuide package see What your IBM Netfinity 3000 server offers on page 4 Fast Ethernet operates at a data rate of up to 100 Mbps However except for the different operating speeds Fast Ethernet and stan...

Page 95: ...supports the operating systems that your server supports To find out which operating systems your server supports go to the following World Wide Web address http www ibm com netfinity If you need addi...

Page 96: ...ess Ctrl A immediately after the SCSISelect prompt appears Press CTRL A for SCSISelect Utility Use the Up Arrow or Down Arrow key to move the highlight bar to the various menu choices Press Esc to ret...

Page 97: ...s 0 for an internal SCSI hard disk drive in Channel A SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know the ID of the device wh...

Page 98: ...appears you might have pressed Ctrl A before the selected drives were ready Restart the server and watch the SCSISelect messages as each drive spins up After the drive that you want to view or format...

Page 99: ...r files see your operating system documentation Starting the low level format Attention The low level format erases all data and programs 1 If the hard disk drive is working make a backup copy of all...

Page 100: ...Using the SCSISelect Utility program 66 Netfinity 3000 User s Handbook...

Page 101: ...removing AGP adapters 86 Removing and replacing the bottom cover 89 Removing and replacing the system board 91 Removing and replacing the front fan 94 Working with memory modules 96 Memory configurati...

Page 102: ...serial bus USB ports 142 Ethernet connector 143 Adding security options 144 Installing a U bolt and security cable 145 Completing the installation 148 Updating the server configuration 153 Network ope...

Page 103: ...lets for your server monitor and any other options you intend to install Place your server in a location that is dry Rain or spilled liquids might damage your server Have a supply of 2 MB 1 44 MB form...

Page 104: ...such as printers monitors and external drives Note If you are in the United Kingdom and have a modem or fax machine attached to your server you must disconnect the telephone line from the server befor...

Page 105: ...an internal option do not open the static protective package containing the option until you are instructed to do so When you handle options and other server components take these precautions to avoid...

Page 106: ...into the server without setting the option down When this is not possible place the static protective package that the option comes in on a smooth level surface and place the option on it Do not place...

Page 107: ...time of shipment two keys are attached to the back of the server over the keylock Store the keys in a safe place Obtain a small flat blade screwdriver Read Electrical safety on page 70 and Handling s...

Page 108: ...ght have more than one power cord To remove all electrical current from the server ensure that all power cords are disconnected from the power source 2 Touch the rear of the bare metal frame to dissip...

Page 109: ...overs unless instructed otherwise in the installation and configuration procedures 7 Disconnect all cables attached to the server this includes power cords input output I O cables and any other cables...

Page 110: ...Preparing to add options Serial Device Keyboard Mouse USB Device Parallel Device Monitor Ethernet Device Audio Devices SCSI Device 76 Netfinity 3000 User s Handbook...

Page 111: ...is located at the rear of the server Cover Lock 9 Remove the side cover by pulling out on the cover release tab at the rear of the side cover Then slide the cover toward the front of the server and l...

Page 112: ...To access the system board more easily 1 Rotate the stabilizer feet in towards the server so that they do not detach due to the weight of the server 2 Place the server on a flat sturdy surface such a...

Page 113: ...ed to the standard SCSI adapter will no longer provide startup boot support When you are installing or removing adapters it is important to resolve any resource conflicts that might arise For example...

Page 114: ...or removing AGP adapters on page 86 If you need to install a video adapter in an ISA or PCI slot connector go to ISA and PCI adapters ISA and PCI adapters Your server uses a riser card for expansion T...

Page 115: ...Pin Connector SCSI Hard Disk LED Connector Wake on LAN Connector Asset ID Antenna Connector Alert on LAN Connector Chassis Intrusion Detector Connector Internal Speaker Connector CD Audio Connector A...

Page 116: ...an adapter reassign the system resources as Available for ISA legacy adapters See ISA Legacy Resources on page 55 3 To install some adapters especially full length adapters you might need to remove th...

Page 117: ...n the top of the expansion slot cover b Slide the expansion slot cover out of the server c Store the expansion slot cover in a safe place for future use 6 Touch the static protective package that cont...

Page 118: ...acing the front fan on page 94 and Removing and replacing the system board on page 91 Note The components of a PCI adapter face down toward the system board and the components of an ISA adapter face u...

Page 119: ...system board on page 91 and Removing and replacing the bottom cover on page 89 10 If necessary connect any internal cables to the adapter Refer to the documentation that comes with the option 11 If y...

Page 120: ...You can install only a special AGP graphics adapter in the dedicated AGP slot connector For information on the available AGP adapters go to http www ibm com pc us compat on the World Wide Web Before...

Page 121: ...nal devices on the AGP adapter is accessible through the slot on the server wall Note Some adapters support the attachment of secondary adapters called daughterboards A daughterboard is an adapter tha...

Page 122: ...t any internal cables to the adapter Refer to the documentation that comes with the option 5 If you want to install or remove any other options do so now Otherwise go to Completing the installation on...

Page 123: ...tion that comes with the option To remove the bottom cover 1 Remove the server side cover see Disconnecting cables and removing the side cover on page 74 2 Position the server as described in Accessin...

Page 124: ...with the openings in the frame 2 Fit the tabs into the openings and pivot the bottom cover until it is closed 3 Align the holes and insert the two bottom screws 4 If you want to install or remove any...

Page 125: ...mes with the option To install an adapter you might have to remove the system board To remove the system board 1 Remove the server side cover see Disconnecting cables and removing the side cover on pa...

Page 126: ...d position 2 Align the system board rails with the tracks on the chassis and slide the board in until it is approximately 6 mm 0 25 in from the riser card edge connector 3 Rotate the latch handle coun...

Page 127: ...Hole Note You cannot see the connection with a full sized adapter in place To make sure that the system board is fully seated lock the tab on the underside of the system board latch in the opening hol...

Page 128: ...tive devices on page 71 Read the documentation that comes with the option To remove and replace the front fan 1 Remove the server side cover see Disconnecting cables and removing the side cover on pag...

Page 129: ...h the slots on the server wall 6 Insert the tab on the front fan assembly into the slot on the server wall 7 Connect the front fan cable to the connector on the riser card 8 Replace the bottom cover s...

Page 130: ...m your server Your server has three connectors for installing system memory modules Note The following illustration is for reference only Before you install memory be sure to check the orientation of...

Page 131: ...64 will be displayed For additional information on error code 164 see POST message table on page 169 If you are installing DIMMs of different sizes for optimum signal quality install the DIMMs with gr...

Page 132: ...emory configurations unbuffered Total Memory MB DIMM 2 DIMM 1 DIMM 0 32 32 0 0 64 64 0 0 64 32 32 0 96 64 32 0 96 32 32 32 128 128 0 0 128 64 32 32 128 64 64 0 192 64 64 64 256 128 64 64 256 128 128 0...

Page 133: ...module can be installed only in the correct position 3 A retaining clip at each end of the connector locks the memory module into place 4 For information about memory configuration see Table 1 and Ta...

Page 134: ...f the DIMM align properly with the connector 6 Firmly push the DIMM straight down into the connector until the retaining clips close and snugly fit around both ends of the DIMM Notches Note Adding or...

Page 135: ...es 7 To install another DIMM repeat steps 3 through 6 on pages 99 and 100 8 If you want to install or remove any other options do so now Otherwise go to Completing the installation on page 148 Chapter...

Page 136: ...ives are installed in bays at the front and rear of your server The bays are referred to as bay 1 bay 2 and so on Drive bays 1 through 4 at the front of your server are contained in the upper drive br...

Page 137: ...hard disk tape and rewritable optical disk drives The number and capacities of the hard disk drives vary by model For information on the supported types of drives and their installation see Drive spec...

Page 138: ...already installed in bay 2 If you are installing a 5 25 inch drive in bay 2 you must first remove the conversion kit 7 Removable media include CD ROMs optical discs diskettes and tapes If you install...

Page 139: ...ver The wider signal cable attaches to the primary IDE connector on the back of the riser card The narrower signal cable attaches to the diskette drive and to the diskette drive connector on the back...

Page 140: ...illustration for the location of the appropriate connectors Note The following illustration is for reference only Before you install drives be sure to check the orientation of your server riser card f...

Page 141: ...Disk Fan A Connector Disk Fan B Connector Modem Wakeup Connector PCI PCI PCI ISA ISA ISA 340 Pin Connector SCSI Hard Disk LED Connector Wake on LAN Connector Asset ID Antenna Connector Alert on LAN C...

Page 142: ...th power and signal cables attached The CD ROM drive is attached to the secondary IDE connector on the back of the riser card If you replace any drives it is important to remember which cable is attac...

Page 143: ...he available connectors on the internal SCSI cable If you plan to attach an external SCSI drive see Connecting external options on page 133 for additional information For help in selecting drives cabl...

Page 144: ...n National Standards Institute ANSI SCSI Standards X3 131 1986 SCSI X3 131 1994 SCSI 2 X3 277 1996 SCSI 3 Fast 20 parallel interface and X3 253 1995 SCSI 3 parallel interface For a complete list of th...

Page 145: ...r PUN and a logical unit number LUN If a physical device supports no logical devices its LUN is 0 Most SCSI devices support only LUN 0 Certain types of physical SCSI devices bridge controllers can sup...

Page 146: ...e devices in the SCSI chain and thus ensures proper server operation Refer to the instructions that come with the SCSI device for more information about termination Preinstallation steps all bays Befo...

Page 147: ...ve a drive that has removable media and you do not intend to install a new drive immediately reinstall the bay panel for that bay To access drive bays 1 through 4 go to Working with drives in bays 1 t...

Page 148: ...sult in damage to your hardware unless you disconnect the power cord from the electrical outlet before you open the server Before you begin Read Electrical safety on page 70 and Handling static sensit...

Page 149: ...drives in the front drive bay assembly on page 119 Before you begin Read Working with drives in bays 1 through 4 on page 114 Read the documentation that comes with the drive 1 Remove the bay panel fo...

Page 150: ...the drive bay opening twist them with a screwdriver or pliers to remove If your server comes with a metal static shield in the drive bay remove the shield by pulling out the tabs on the sides of the...

Page 151: ...metal static shield that might be installed in bays 2 and 3 3 Install the drive in the bay opening and secure the drive by inserting screws Note As shown in the following illustration only two screws...

Page 152: ...nstalled drive has nonremovable media replace the bay panel 6 If you installed a CD ROM drive and want to connect the drive to the CD ROM audio connector see ISA and PCI adapters on page 80 to locate...

Page 153: ...front drive bay assembly 1 If the drive being removed has nonremovable media remove the bay panel a Locate the appropriate bay panel in the front of the server b Use the tip of a screwdriver if necess...

Page 154: ...removing internal drives 2 Disconnect the cables from the drive that you want to remove 3 Remove the visible screws that hold the drive and slide it out the front of the server 120 Netfinity 3000 Use...

Page 155: ...rnal drives 4 If you are not installing another drive replace the bay panel 5 If you want to install or remove any other options do so now Otherwise go to Completing the installation on page 148 Chapt...

Page 156: ...hat comes with the drive The following illustration identifies the server bays The drives in bays 5 and 6 must have nonremovable media In some models the server comes with a hard disk drive in bay 6 T...

Page 157: ...ay 5 or 6 disconnect the cable from the drive in that bay 2 Remove the screw that holds the drive bay assembly and carefully slide the drive bay assembly past the cover lock and out Note Your drive ba...

Page 158: ...rive being removed from bay 6 4 When you are installing a drive turn the drive upside down and slide it into the desired bay This ensures that the drive connectors will properly align with and attach...

Page 159: ...shipped with your server 6 Reinstall the rear drive bay assembly and secure it with the screw that you removed in step 2 on page 123 7 Attach the cables to the drive as shown in the following illustra...

Page 160: ...ller or IBM marketing representative If you do upgrade the microprocessor use the instructions that come with the upgrade along with the instructions in Installing or replacing microprocessors on page...

Page 161: ...rd System BBS See Chapter 6 Getting help service and information on page 229 for the appropriate World Wide Web addresses and bulletin board telephone numbers For a list of supported operating systems...

Page 162: ...board illustration See System Board Illustration on page 253 For information about the appropriate switch settings see Setting the microprocessor speed switches on page 258 or see the label inside the...

Page 163: ...an adapter with a handle remove it by following these instructions 1 Place your index fingers on the small retainer tabs on the top of the microprocessor 2 Push in toward the microprocessor until the...

Page 164: ...ns the new microprocessor to any unpainted metal surface in the server then remove the new microprocessor 4 Center the microprocessor 1 over the microprocessor connector 2 Make sure the microprocessor...

Page 165: ...hat has a different speed you must change the switch settings on the system board To locate the switches see System Board Illustration on page 253 For information about the appropriate switch settings...

Page 166: ...ee Remote Administration on page 52 for additional information For additional information on error code 167 see POST message table on page 169 10 Because you installed a new microprocessor in your ser...

Page 167: ...instructions that come with the external option Use the instructions that come with the option to prepare it for installation Adding a hot swap storage expansion enclosure You can connect a storage en...

Page 168: ...SCSI adapter do not exceed 1 5 meters 5 feet total length for all cables internal and external If you connect only Fast SCSI devices to the UltraSCSI adapter do not exceed 3 meters 10 feet total lengt...

Page 169: ...unicate with printers plotters external modems auxiliary terminals and other computers Your server provides two serial ports 1 and 2 You can add more serial ports by installing a serial adapter in one...

Page 170: ...the serial port connectors The pin number assignments conform to the industry standard Table 4 Serial port connector pin number assignments Pin Signal Pin Signal 1 Data carrier detect 6 Data set ready...

Page 171: ...hanced Parallel Port EPP Extended Parallel Port ECP Table 5 shows the pin number assignments for the parallel port connector The signal names for all three modes are shown SSP and ECP signal names are...

Page 172: ...gnments for the video port connector Table 6 Video port connector pin number assignments Pin Signal 1 Red 2 Green or monochrome 3 Blue 4 Not connected 5 Ground 6 Red ground 7 Green ground or monochrom...

Page 173: ...r other pointing device Your server provides two 6 pin port connectors 6 4 2 1 3 5 Table 7 shows the pin number assignments for the keyboard and auxiliary device port connectors Table 7 Keyboard and a...

Page 174: ...comes with a SCSI adapter on page 110 for additional information about the SCSI subsystem Internal SCSI connector A 4 drop 68 pin 16 bit cable is installed in your server This cable is connected to th...

Page 175: ...11 Ground 45 Data 5 12 Ground 46 Data 6 13 Ground 47 Data 7 14 Ground 48 Data P0 15 Ground 49 Reserved 16 Ground 50 PRSN 17 Terminal power 51 Terminal power 18 Terminal power 52 Terminal power 19 Res...

Page 176: ...a single USB connector into multiple attachment points A hub has multiple ports where peripherals can be attached USB provides 12 megabits per second Mbps bandwidth with a maximum of 63 peripherals an...

Page 177: ...the network must be Category 5 or higher to meet various standards including electromagnetic compatibility See Configuring the Ethernet controller on page 59 for additional information about the Ether...

Page 178: ...ting diskette access and defining a system owner s name Implementing these security measures helps you to ensure the integrity of the data and programs that are stored in your server See System Securi...

Page 179: ...es not interfere with other cables that are connected to the server Before you begin Obtain the following A flat blade screwdriver An adjustable wrench A 19 mm 3 4 in U bolt or wire rope similar to Na...

Page 180: ...U bolt through the rear panel then attach and tighten the nuts with an appropriately sized or adjustable wrench 4 If you have completed installing the U bolt and do not want to install any other inter...

Page 181: ...that is not a part of or permanently secured to the building structure or foundation and from which it cannot be removed then fasten the cable ends together with a lock The following illustration show...

Page 182: ...crews are left inside your server 2 Clear any cables that might impede the replacement of the cover 3 Place the server in an upright position and ensure that the stabilizer feet are positioned correct...

Page 183: ...llation b Align the three bottom cover guides with the corresponding notches on the frame of the server Notches Tab Opening c Insert the bottom cover tab into the tab opening Notches Tab Chapter 4 Ins...

Page 184: ...the bottom left corner above the left rotated foot S o c k e t 7 S o c k e t 7 e Keep the hand at the top to hold the cover in place Use the thumb from the other hand to slide the cover as shown in t...

Page 185: ...e identification numbers on page 244 7 CAUTION When the power cord bracket option is installed on the power cord the server must be plugged to a power source that is easily accessible 6 Reconnect the...

Page 186: ...in the power cords first then connect the telephone line to the wall outlet and the server 8 Turn on the server and all attached devices Attention To allow for air circulation be sure to maintain the...

Page 187: ...ropriate settings For example when you start your server after adding memory or after adding most internal hard disk drives the settings are automatically updated and you use the Configuration Setup U...

Page 188: ...e with the option to determine if device drivers are required and if so how to install them In most situations the ServerGuide software automatically installs your device drivers during the operating...

Page 189: ...Note If you are outside the United States access the IBM Web site at http www ibm com pc and select a country specific Web site Chapter 4 Installing options 155...

Page 190: ...156 Netfinity 3000 User s Handbook...

Page 191: ...161 Error messages 161 Troubleshooting charts 162 Installing files from Option Diskettes 163 Running the diagnostic test programs 164 Power on self test POST messages 165 POST message table 169 Power...

Page 192: ...ingle problem can cause several error messages to occur When this happens work to correct the cause of the first error message After the cause is corrected the other error messages probably will not o...

Page 193: ...server hardware from software that you have installed on your hard disk The programs run independently of the operating system and must be run either from CD or diskette This method of testing is gene...

Page 194: ...ry being tested appear in the top left corner of the screen until the total amount of memory in the system is reached Options for running a quick POST or accessing the Configuration Setup Utility prog...

Page 195: ...t to Enabled POST also generates beep codes to indicate successful completion or the detection of an error The startup of the operating system or application program indicates successful completion of...

Page 196: ...r information about these messages Diagnostic error messages Diagnostic error messages occur when a test finds a problem with the server hardware The messages present text information that can be used...

Page 197: ...izing and activating the options Until you install the necessary files the new device or adapter might cause error messages If your optional device or adapter comes with a diskette you might need to i...

Page 198: ...stics CD into the CD ROM drive and restart the system 2 Select Make IBM Diagnostic Diskette from the Enhanced Diagnostic menu 3 Follow the instructions on the screen Use a blank 3 5 inch formatted 2 M...

Page 199: ...power on password and have the password prompt set to On or Dual a password prompt appears If you have set both power on and administrator passwords you can type either of the passwords at the passwor...

Page 200: ...is probably malfunctioning If you made a change continue here If you did not make a change go to the Attention section that follows step 5d To use the Configuration Setup Utility program do the follo...

Page 201: ...POST error message and then the Configuration Setup Utility program will again start automatically You will not get an error message if you select Save Settings and then exit from the Configuration Se...

Page 202: ...to Chapter 6 Getting help service and information on page 229 Problem Go to After more than one beep application program or operating system appears Running the diagnostic test programs on page 164 P...

Page 203: ...necessary to remove the server cover first read Electrical safety on page 70 Handling static sensitive devices on page 71 and Preparing to add options on page 73 for important safety information and i...

Page 204: ...is reinstalled When this message displays replace the adapter that you just installed If you cannot isolate and correct the problem have the system serviced 151 A real time clock RTC error occurred Ac...

Page 205: ...devices are properly installed and securely connected 3 If you added removed or changed the location of a device or if you erased passwords you must save the new configuration in the Configuration Set...

Page 206: ...y see Working with memory modules on page 96 to verify that the new memory is correct for your server and that it is installed correctly If the memory is not installed correctly reseat the memory modu...

Page 207: ...guration Setup Utility menu select I O Devices and Ports Then follow the instructions on the screen 2 Select Ethernet Setup 3 Select Alert on LAN 4 Set the value for Alert on LAN to Enabled For inform...

Page 208: ...e If the message recurs when the cover has not been removed have the system serviced 184 Invalid power on password checksum received The values for AssetCare and Asset ID have been set to Enabled and...

Page 209: ...mation on running the diagnostic programs that come with your server If the problem cannot be isolated and corrected have the system serviced 301 303 An error occurred during the keyboard and keyboard...

Page 210: ...d or formatted incorrectly Action Try another startable diskette that is formatted correctly and is in good condition For information and instructions on formatting diskettes refer to your operating s...

Page 211: ...t come with your server If the problem persists have the system serviced 762 A math coprocessor configuration error occurred Action Have the system serviced 11xx A serial port error occurred The seria...

Page 212: ...programs See Running the diagnostic test programs on page 164 for information on running the diagnostic programs that come with your server 2 If the diagnostic programs detect a failure replace the de...

Page 213: ...etup Utility program see Using the Configuration Setup Utility program on page 39 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to...

Page 214: ...ation on using the Configuration Setup Utility program see Using the Configuration Setup Utility program on page 39 2 Make sure that the switches on all ISA legacy adapters are set correctly For infor...

Page 215: ...lity program see Using the Configuration Setup Utility program on page 39 2 If the I O port resource settings are correct the PCI adapter might be defective Have the system serviced 3 Make sure that t...

Page 216: ...Utility program see Using the Configuration Setup Utility program on page 39 2 If the memory address settings are correct the PCI adapter might be defective Have the system serviced 3 Make sure that...

Page 217: ...re set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need...

Page 218: ...y program see Using the Configuration Setup Utility program on page 39 2 Make sure that the switches on all ISA legacy adapters are set correctly For information about switch settings refer to the doc...

Page 219: ...rmation on using the Configuration Setup Utility program see Using the Configuration Setup Utility program on page 39 2 Make sure that the switches on all ISA legacy adapters are set correctly For inf...

Page 220: ...ogram see Using the Configuration Setup Utility program on page 39 2 If the I O port resource settings are correct the Plug and Play adapter might be defective Have the system serviced 3 Make sure tha...

Page 221: ...ility program see Using the Configuration Setup Utility program on page 39 2 Make sure that the switches on all ISA legacy adapters are set correctly For information about switch settings refer to the...

Page 222: ...sing the Configuration Setup Utility program see Using the Configuration Setup Utility program on page 39 2 Make sure that the switches on all ISA legacy adapters are set correctly For information abo...

Page 223: ...g and Play adapters that are not required for system startup and reinstall them one at a time powering on the server after each adapter is reinstalled When message 1885 displays replace the adapter th...

Page 224: ...using the Configuration Setup Utility program see Using the Configuration Setup Utility program on page 39 2 Make sure that the switches on all ISA legacy adapters are set correctly For information a...

Page 225: ...is securely attached to the monitor and the monitor connector video port on the rear of your server To find the location of the video port see Input output connectors on page 11 2 Make sure that the g...

Page 226: ...system board error occurred Action Have the system serviced I9990301 A hard disk drive failure occurred Action Have the system serviced Other Numbers The server POST found an error Action Follow the i...

Page 227: ...e 1 2 4 RAM refresh verification failure 1 3 1 First 64 K RAM test failure 1 3 2 First 64 K RAM parity test failure 2 1 1 Secondary DMA register test in progress or failure 2 1 2 Primary DMA register...

Page 228: ...ble lists messages that reflect problems with the SCSI controller or a SCSI device Note If your server does not have a hard disk drive ignore any message that indicates that the BIOS is not installed...

Page 229: ...e external SCSI devices are turned on External SCSI devices must be turned on before you turn on the system The cables for all external SCSI devices are connected correctly If you have attached an int...

Page 230: ...t controller record the error message and tell your network administrator about the problem The two most common error messages are RPL ROM ERR 1 5 The integrated Ethernet failed the loopback test RPL...

Page 231: ...led in the BIOS If the problem persists have the system serviced RPL ROM ERR 103 There are multiple Ethernet controllers or adapters in the system Action Specify the correct serial number in the NET C...

Page 232: ...boot protocol BOOTP server E6e Cannot start from downloaded image E71 Too many multicast trivial file transfer protocol MTFTP packages M10 Address resolution protocol ARP canceled by keystroke Action...

Page 233: ...Press Ctrl Alt Del to restart M90 Cannot initialize controller for multicast address M91 MTFTP canceled by keystroke M92 MTFTP open timeout M93 Unknown MTFTP parameter operation code M94 MTFTP read ca...

Page 234: ...the troubleshooting charts Remove the software or device that you just added Run the diagnostic programs to determine if your server is running correctly See Diagnostic test programs on page 159 for...

Page 235: ...f a problem still exists have the system serviced The CD ROM drive tray is not working The system must be turned on If the system is on and the tray does not slide out of the drive when you press the...

Page 236: ...tains the necessary files to start the system the CD must be startable Note The CD that comes with your server is startable 6 The CD ROM drive cable is properly installed and securely connected 7 Your...

Page 237: ...end first in the drive 5 The diskette contains the necessary files to start the system the diskette must be startable 6 The diskette drive cable is properly installed and securely connected 7 Your so...

Page 238: ...remains blank have the system serviced Only the cursor appears Have the system serviced The monitor works when you turn on the system but goes blank when you start some application programs Verify tha...

Page 239: ...he highest noninterlaced refresh rate supported by your monitor and the video controller in your server For additional information refer to the documentation that comes with your monitor and the READM...

Page 240: ...iskette drives to prevent diskette drive read write errors c Turn on the monitor 2 An IBM monitor signal cable is properly connected to the monitor and server and that the cable is installed securely...

Page 241: ...supply supports If the problem still exists have the system serviced Intermittent problems Action A problem occurs only occasionally and is difficult to detect Verify that 1 All cables and cords are...

Page 242: ...erver you must reconfigure your server Follow the procedure described in Using the Configuration Setup Utility program on page 39 4 Refer to your operating system documentation You might need to make...

Page 243: ...r on the server Depending on the type of mouse that you have the mouse cable will connect to either the mouse connector or the serial connector To find the mouse and serial connectors see Input output...

Page 244: ...al information about memory requirements 3 If you added or removed memory you updated the memory configuration with the Configuration Setup Utility program For information about using the Configuratio...

Page 245: ...The cables for all external SCSI options are connected correctly 2 The last option in each SCSI chain or the end of the SCSI cable is terminated correctly 3 An external SCSI option is turned on You m...

Page 246: ...ed for each adapter 5 All option files if required are installed correctly See Installing files from Option Diskettes on page 163 for information on installing option files 6 You updated the configura...

Page 247: ...he system serviced Serial port problems Action The serial port cannot be accessed or the number of serial ports displayed is less than the number of serial ports installed Verify that 1 Each port is a...

Page 248: ...alled one is properly installed and firmly seated For information on installing adapters see Installing or removing ISA and PCI adapters on page 82 If the items above are correct have the system servi...

Page 249: ...e tests described in the documentation that comes with your printer If the tests show that the printer is OK have the system serviced Expansion enclosure problems Action The SCSI expansion enclosure u...

Page 250: ...ver and SCSI Repeater Card serviced Software problems Action Is your software program OK To determine if problems are caused by the software verify that 1 Your system has the minimum memory requiremen...

Page 251: ...ed but the problem persists try a different cable If you use the integrated Ethernet controller you must use Category 5 cabling See Appendix A Ethernet cable specifications on page 271 for additional...

Page 252: ...ocated at the rear of the server When the green LED is on it indicates that the Ethernet controller or adapter is connected to a hub or switch and is receiving link pulses If this LED is not on check...

Page 253: ...up Utility program reports No PCI Bus The Configuration Setup Utility program has been run on another computer that does not have any PCI slots Run the Configuration Setup Utility program on your serv...

Page 254: ...em still exists have the system serviced Data is incorrect or sporadic 1 Make sure that you are using Category 5 Ethernet cabling when operating the server at either 10 Mbps or 100 Mbps 2 Make sure th...

Page 255: ...at the hub or switch 3 The network device driver files might be missing or corrupted reinstall the device drivers see your operating system documentation and your ServerGuide instructions if you used...

Page 256: ...he system If it works correctly the system probably did not suffer any damage If the system does not work correctly turn it off and check the adapters and memory modules to ensure that they are connec...

Page 257: ...ry plug it in and turn on the server If it does not work correctly have the keyboard serviced If liquid gets inside the monitor 1 Turn off the monitor 2 Turn off the server 3 Unplug the monitor from t...

Page 258: ...facturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the...

Page 259: ...y Removed the server side cover see Preparing to add options on page 73 Note After you replace the battery you must reconfigure your system and reset the system date and time To replace the battery 1...

Page 260: ...t of the socket under the battery clip b As you slide it under the battery clip press the battery down into the socket 4 Reinstall the server covers and complete the installation see Completing the in...

Page 261: ...s needed To reset the system date and time go to Date and Time on page 43 To reset the power on password go to Setting power on password modes on page 43 To reconfigure your system follow the instruct...

Page 262: ...Replacing the battery 228 Netfinity 3000 User s Handbook...

Page 263: ...e pages are http www ibm com Main IBM home page http www ibm com pc IBM Personal Computing http www ibm com pc support IBM Personal Computing Support http www ibm com pc us ibmpc IBM Commercial Deskto...

Page 264: ...y fax and telephone This section provides information about these sources Services available and telephone numbers listed are subject to change without notice Service support With the original purchas...

Page 265: ...wing information ready when you call Machine Type and Model Serial numbers of your IBM hardware products Description of the problem Exact wording of any error messages Hardware and software configurat...

Page 266: ...your hardware documentation If you do not receive a POST error code but suspect a hardware problem refer to the troubleshooting information in your hardware documentation or run the diagnostic tests I...

Page 267: ...are community sites monitored by IBM support staff For information about specific Personal Computer products visit the following pages http www ibm com pc us intellistation http www ibm com pc us ibmp...

Page 268: ...Commercial online services such as America Online AOL contain information about IBM products For AOL use the Go to keyword IBM Connect Getting information by fax If you have a touch tone telephone an...

Page 269: ...nd information by telephone through the IBM PC HelpCenter Expert technical support representatives are available to assist you with questions you might have on the following Setting up your computer a...

Page 270: ...ay from 9 00 a m to 6 00 p m 11 Country Telephone number Austria sterreich 1 546 585 075 Belgium Dutch Belgie 02 717 2504 Belgium French Belgique 02 717 2503 Canada Canada 1 800 565 3344 Denmark Danma...

Page 271: ...eed to move it to another country you can register for International Warranty Service When you register with the International Warranty Service Office you will receive an International Warranty Servic...

Page 272: ...figuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Using IBM operating systems in IBM and non IBM computers Using application programs and games Tun...

Page 273: ...reting documentation You can purchase this service on a per call basis as a multiple incident package or as an annual contract with a 10 incident limit For more information about purchasing Network an...

Page 274: ...es 4 hour average response 24 hours a day 7 days a week On site service to premium on site service If your warranty provides for on site service you can upgrade to premium on site service 4 hour avera...

Page 275: ...In the U S Canada and Puerto Rico call 1 800 879 2755 In other countries contact your IBM reseller or IBM marketing representative Chapter 6 Getting help service and information 241...

Page 276: ...242 Netfinity 3000 User s Handbook...

Page 277: ...perating requirements the system board layout jumper settings and switch settings This chapter contains Recording the identification numbers 244 Recording installed devices 245 System specifications 2...

Page 278: ...At the time of shipment two keys are attached to the back of the server Record the key numbers in Recording the identification numbers then store them in a safe place If you lose them you can order ad...

Page 279: ...tra space to write new values later when you update your system configuration Record the types and SCSI IDs for drives or devices attached to your server in the following table If you attach a drive o...

Page 280: ...icroprocessor only Product Data Flash EEPROM Revision Level BIOS Date BIOS Mode Server Devices and I O Ports Mouse Installed Diskette Drive A 1 44 MB 3 5 inch diskette drive Diskette Drive B Not Insta...

Page 281: ...ork Boot DHCP MAC Address 006094310735 Start Options Keyboard NumLock State On Keyboard Speed Fast Disketteless Operation Mode Disabled Keyboardless Operation Mode Disabled First Startup Device CD ROM...

Page 282: ...led Asset ID3 Disabled 3Do not change these values Advanced Setup Cache Control Cache State Enabled Cache Size 512 KB ROM Shadowing hex E0000h FFFFFh BIOS Enabled DC000h DFFFFh Disabled D8000h DBFFFh...

Page 283: ...tic Power On Wake on LAN5 Disabled Serial Port A Ring Detect5 Disabled Modem Ring Detect5 Disabled Wake Up on Alarm5 Disabled PCI Wake Up5 Disabled 4The Automatic Power Management APM feature is not u...

Page 284: ...PCI AGP1 AGP Notes 1 The dedicated Accelerated Graphics Port AGP slot is for AGP adapters only For instructions on installing an AGP adapter in this slot see Installing or removing AGP adapters on pa...

Page 285: ...d 15 kg 33 lb Environment Air temperature System on 10 to 35 C 50 to 95 F at altitude 0 915 m 3000 ft 10 to 32 C 50 to 90 F at altitude 915 2134 m 3000 7000 ft System off 10 to 43 C 50 to 110 F Humidi...

Page 286: ...ft 33 dBA idle 36 dBA operating Declared upper limit sound power levels 4 7 bels idle 5 0 bels operating Notes 1 These levels were measured in controlled acoustical environments according to procedur...

Page 287: ...he layout of the system board The following illustration shows the layout of the system board in your server The numbered pointers show the components that are discussed in this book 1 Battery 2 Confi...

Page 288: ...and administrator passwords If you need to erase a lost or forgotten administrator password you must erase all configuration and setup information by moving the jumper designated for CMOS memory This...

Page 289: ...erver cover see Disconnecting cables and removing the side cover on page 74 Place the server on its side 1 Locate the Clear CMOS Request jumper on the system board see System Board Illustration on pag...

Page 290: ...anges save the settings and exit setup You must update the server configuration See Updating the server configuration on page 153 for instructions When you see a message that instructs you to move the...

Page 291: ...Erasing lost or forgotten passwords the server For more information see Using the Configuration Setup Utility program on page 39 Chapter 7 Server records and specifications 257...

Page 292: ...appropriate flash update program Review the applicable README files and use this information to create a Flash BIOS Diskette Perform the POST BIOS flash update procedure see Remote Administration on p...

Page 293: ...processor speed 300 MHz microprocessor speed 350 MHz microprocessor speed 400 MHz microprocessor speed Switch Identifier 1 2 3 4 5 6 7 8 Default Switch Position On On Off On Off Off Off Off Switch Ide...

Page 294: ...Position Off On Off On Off Off Off Off Switch Identifier 1 2 3 4 5 6 7 8 Default Switch Position On Off Off On Off Off Off Off Switch Identifier 1 2 3 4 5 6 7 8 Default Switch Position Off Off Off On...

Page 295: ...over of your server 3 If you receive the error code 167 after you install a new microprocessor run the Flash Utility program Insert the Flash BIOS Diskette into the primary diskette drive and run the...

Page 296: ...iew the applicable README files and use this information to create a Flash BIOS Diskette Perform the POST BIOS flash update procedure see Remote Administration on page 52 for additional information 1...

Page 297: ...e switch back to the OFF position 8 Reinstall the cover and reconnect any cables that you disconnected 9 Turn on the server to restart the operating system 10 After changing configuration switch setti...

Page 298: ...so known as rocker switches on the system board For more information refer to the label inside the server or see System Board Illustration on page 253 2 To set the Ethernet controller operation mode t...

Page 299: ...the required adjustments to the Ethernet controller address 5 Move the switch back to the OFF position 6 After changing configuration switch settings you must reconfigure the server After reassemblin...

Page 300: ...r switches on the system board For more information refer to the label inside the server or see System Board Illustration on page 253 2 To lock or unlock the administrator password set switch 7 as sho...

Page 301: ...After changing configuration switch settings you must reconfigure the server After reassembling the server see Completing the installation on page 148 use the Configuration Setup Utility program to se...

Page 302: ...remove the server cover see Preparing to add options on page 73 1 Locate the configuration switches also known as rocker switches on the system board For more information refer to the label inside the...

Page 303: ...e the Configuration Setup Utility program to reset the date and time reset any passwords and reconfigure the server For more information see Using the Configuration Setup Utility program on page 39 No...

Page 304: ...270 Netfinity 3000 User s Handbook...

Page 305: ...a repeater use an UTP EIA TIA 568 Category 5 cable that is terminated with RJ 45 connectors This is a requirement to meet various governmental standards including electromagnetic compatibility The ca...

Page 306: ...link segments Cables for these link segments must be certified as EIA TIA 568 Category 5 Table 18 Cabling specifications for 10BASE T and 100BASE TX link segments Characteristic Specification Cable ty...

Page 307: ...UTP Cable RJ 45 Modular Plug Connector 1 2 3 Pins 6 The following figure illustrates the wiring in straight through cables Twisted Pair 1 2 3 6 4 5 7 8 RJ 45 Modular Connector Pin 1 1 2 2 3 4 10BASE...

Page 308: ...1 1 2 2 3 4 10BASE T 100BASE TX 1 2 3 6 4 5 7 8 Pin TD TD RD RD RJ 45 Modular Connector Not used TD TD RD RD Not used Signal Name Signal Name Relative to the device connected to the adapter Note For...

Page 309: ...ed by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features convers...

Page 310: ...nce by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE...

Page 311: ...y features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or yo...

Page 312: ...M LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR...

Page 313: ...Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace it with one that is at least functionally equ...

Page 314: ...and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent t...

Page 315: ...such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no...

Page 316: ...re of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply PEOPLE S REPUBLIC OF CHINA Governing Law The following is ad...

Page 317: ...ine you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM The applicable laws Country unique terms...

Page 318: ...s warranty In item 2 replace U S 100 000 with 1 000 000 DEM The following sentence is added to the end of the first paragraph of item 2 IBM s liability under this item is limited to the violation of e...

Page 319: ...d to the charge paid by you for the individual Machine that is the subject of your claim from IBM TURKIYE Production Status The following replaces this Section IBM fulfils customer orders for IBM Mach...

Page 320: ...n and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications cover...

Page 321: ...s itself for the new century This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000 IBM software that comes with this produ...

Page 322: ...ensed exclusively through X Open Company Limited Other company product and service names may be trademarks or service marks of others Alert on LAN Aptiva Asset ID HelpCenter HelpWare IBM IntelliStatio...

Page 323: ...is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful i...

Page 324: ...required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection...

Page 325: ...Taiwan electronic emission statement Japanese Voluntary Control Council for Interference VCCI statement Appendix B Product warranties and notices 291...

Page 326: ...pe SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use...

Page 327: ...n Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Ch...

Page 328: ...294 Netfinity 3000 User s Handbook...

Page 329: ...eement has not yet been reached among the participating National Bodies of SC1 A adapter A printed circuit board that modifies the system unit to allow it to operate in a particular way address 1 A va...

Page 330: ...transmission rate that is synonymous with signal events The baud rate is usually expressed in bits per second BBS Bulletin board system binary 1 Pertaining to a selection choice or condition that has...

Page 331: ...or instruction execution interruption action timing functions initial program loading and other machine related functions client A functional unit that receives shared services from a server T clock A...

Page 332: ...he parts of a computer and the devices that contain those parts perform the input processing storage and output functions controller A device that coordinates and controls the operation of one or more...

Page 333: ...kettes It can be installed in or attached to a computer display A component capable of displaying information on a viewing surface for example a cathode ray tube or a gas panel DMA Direct memory acces...

Page 334: ...n to a specific address that is common to two or more secondary stations H half duplex In data communication pertaining to transmission in only one direction at a time Contrast with duplex hard disk A...

Page 335: ...data from its source to its destination in an Internet environment interrupt level The means of identifying the source of an interrupt the function requested by an interrupt or the code or feature tha...

Page 336: ...llel with other operations MAU Medium attachment unit Mbps Megabits per second Mbps Million bits per second MBps Megabytes per second medium access control MAC 1 For local area networks the method of...

Page 337: ...faster switching rates but allow lower density packing of components P type and n type semiconductor materials are often layered together to obtain a rectifying action between the two dissimilar mate...

Page 338: ...or control information are arranged in a specific format I parallel port An access point through which a computer transmits or receives data that consists of several bits sent simultaneously on separa...

Page 339: ...rogrammable read only memory PROM A storage device that after being written to once becomes read only memory T A prompt A visual or audible message sent by a program to request the user s response T P...

Page 340: ...onal unit that provides shared services to workstations over a network 2 In a network a data station that provides facilities to other stations SIMM Single inline memory module slot 1 A position in a...

Page 341: ...ignals Contrast with asynchronous transmission Note The sending and receiving devices are operated at substantially the same frequency and are kept in an appropriate phase relationship system board In...

Page 342: ...ther V volatile 1 Pertaining to a storage device whose contents are lost when power is cut off T 2 Contrast with nonvolatile W workstation 1 A functional unit at which a user works A workstation often...

Page 343: ...p Utility program 37 diskettes 52 268 drive bays 113 accessing continued Ethernet controller operation mode switch 264 microprocessor speed switches 258 ROM operation mode switch 262 SCSISelect Utilit...

Page 344: ...essor Control 55 ROM Shadowing 54 air circulation 21 69 152 air temperature range 251 air vents 21 altitude maximum 251 America Online 234 American National Standards Institute ANSI 110 American Wire...

Page 345: ...cations 245 internal view 15 preinstallation steps 112 beep codes POST 161 192 table 193 beeps 160 BIOS basic input output system mode ACPI 56 not installed message 194 blank screen 204 bolt down faci...

Page 346: ...ix CD ROM drive bay locations 104 controls 31 CD ROM drive continued emergency eject hole 16 32 201 external view 16 in use light 11 31 internal view 15 laser compliance statement xxvi preinstalled 1...

Page 347: ...nitors 249 device change 171 device records 246 250 erasing information 254 configuration continued errors 36 57 Ethernet adapter 61 Ethernet controller 59 information 36 invalid SCSI 194 memory chang...

Page 348: ...roprocessor 127 monitor 12 14 mouse 12 14 45 parallel device 12 13 246 PCI bus 81 pointing device 12 14 connectors continued power cable 12 printer 12 13 rear view of server 12 riser card 81 RJ 45 mod...

Page 349: ...4 Date and Time 43 227 date setting 43 227 deactivated adapters 58 default configuration values 246 memory settings 250 refresh rates for monitors 249 defining system security 43 definition of terms 2...

Page 350: ...219 diagnostic utility programs description test programs 159 diskette 200 Enhanced Diagnostics CD 159 164 error 162 tools overview 158 DIMM See memory modules disconnecting cables drive 113 power 75...

Page 351: ...removing 98 recording 250 duplicate keys 244 dynamic host configuration protocol DHCP See DHCP dynamic host configuration protocol E EEPROM configuration information 36 Product Data 41 EIA Electronic...

Page 352: ...xi remote program load RPL 196 switch setting 264 troubleshooting 217 European Community electronic emission Class A notice 290 Exit Setup 40 expansion bays 102 expansion enclosure problems 215 expans...

Page 353: ...adapters 79 before installing options 69 before you begin 17 input output connectors 11 general information continued installing drives 112 security 144 using CD ROM drive 30 general problems 206 gett...

Page 354: ...try standard architecture ISA See ISA industry standard architecture input voltage 251 input electrical 251 input sine wave 251 installation bottom cover 90 clearances for air circulation 69 152 compl...

Page 355: ...erver configuration 153 ISA Legacy Resources 56 J jumper clear CMOS request 254 location on system board 253 K keyboard adjusting 27 angle of 20 arm and wrist position 20 connector 12 14 139 locked 44...

Page 356: ...46 250 system memory 96 system board connectors 253 termination 111 U bolt 147 lock cover 77 148 206 logical unit number LUN 111 low level format program backing up files 65 overview 64 starting 65 us...

Page 357: ...26 POST BIOS error 173 problems 208 removing 129 replacing 130 speed switches setting 131 258 upgrades 126 model number 244 modules dual inline memory modules DIMMs 96 monitor ACPI BIOS mode 56 adjust...

Page 358: ...ct 286 safety information xxiii Taiwan electronic emission 291 trademarks 287 288 O occasional problems 207 office space arranging 20 Online Housecall 235 online information services 233 operating sys...

Page 359: ...equests 54 connector locations 81 data parity error 54 PCI peripheral component interconnect architecture continued interrupt request IRQ 54 Plug and Play technology 55 79 PCI Control 54 performance 6...

Page 360: ...43 46 server startup 46 setting 43 47 227 power on password continued unattended start mode 44 using 43 power on self test POST battery failure error 170 beep codes 161 192 193 during configuration 34...

Page 361: ...e also server security features choosing an appropriate location 24 69 publications ordering xxxi xxxii part numbers xxxii related xxxi publications ordering 240 PUN physical unit number 110 111 R RAM...

Page 362: ...wiring 274 illustration 143 273 pin assignments 143 straight through cable wiring 273 ROM read only memory adapter security setting 54 defining option caching 54 operation mode switch settings 262 rec...

Page 363: ...ct Utility program low level disk format 64 menu description Configure View Host Adapter Settings 62 SCSI Disk Utilities 64 SCSISelect Utility program continued starting 62 using 62 SDRAM synchronous...

Page 364: ...OM operation mode switch settings 262 security features adapter ROM 54 administrator password 48 51 server continued security features continued built in 43 144 enhanced 50 51 general information 144...

Page 365: ...hics adapter 80 86 ISA bus 81 PCI bus 81 position AGP adapter 86 position ISA adapter 82 position PCI adapter 82 software configuration conflicts 58 error 162 216 problems 216 solving problems 232 con...

Page 366: ...administrator password 266 diskette write protect switch 268 Ethernet controller operation mode 264 switch set continued location on system board 253 microprocessor speeds 258 ROM operation mode 262 s...

Page 367: ...rms glossary of 295 testing See also power on self test POST description diagnostic programs 159 testing continued monitor 203 server overview 159 using the Enhanced Diagnostics CD 159 164 TIA Telecom...

Page 368: ...ion Universal English safety information battery safety statement xxv universal serial bus USB connector 142 description 142 pin assignments 142 port 12 14 problems 214 unknown power on password remov...

Page 369: ...54 pin assignments 138 port connector 138 subsystem 3 80 86 view external 16 front 102 internal 15 rear 12 SCSI IDs 64 vital product data VPD 7 voltage input 251 regulator feature 3 126 VPD vital pro...

Page 370: ...IBM Part Number 37L7037 Printed in U S A May 1999 37L7 37...

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