IBM Netfinity 3000, User Handbook Manual

Page: 234 / 370

Troubleshooting
Troubleshooting
You can use the troubleshooting charts in this section to find
solutions to problems that have definite symptoms.
Troubleshooting charts
Look for the symptom in the left column of the chart. Instructions
and probable solutions to the problem are in the right column. If
you have just added new software or a new option and your server
is not working, do the following before using the troubleshooting
charts:
Ÿ
Remove the software or device that you just added.
Ÿ
Run the diagnostic programs to determine if your server is
running correctly. (See “Diagnostic test programs” on page 159
for a description of the diagnostic programs that come with
your server.)
Ÿ
Reinstall the new software or new device.
Note: If you cannot find the problem in the troubleshooting charts,
go to “Running the diagnostic test programs” on page 164 to
test the system. If you already have run the diagnostic
programs, or if running the tests does not reveal the problem,
have the system serviced.
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Netfinity 3000 User's Handbook