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am.book : ch23 2 Tue May 6 13:24:47 1997
Annex Manager User Guide
Chapter 23 Troubleshooting
23-2
Part 5 Reference Information
•
Is the SNMP agent running on the Annex?
Annex Manager cannot communicate with an Annex unless the
Annex is running the SNMP daemon process. You should use
the
su CLI
command to go to the
superuser
or
administrative
mode
from the direct connection to the Annex, and then use the
proc
CLI
command to find a line for the
snmpd
process. For example,
this line may read:
407 0 S0 7e8d0 103c 7f7f4 12 12 0 18 0:00.017 ? snmpd.
If there is no
snmpd
process:
–
Check the Annex's configuration file to make sure there is at
least one
snmp community
defined. Reboot the Annex if you
change the configuration file.
–
Check the
disabled_modules
parameter using the
admin
or
na
tool. If this parameter indicates that SNMP is disabled,
the Annex discards SNMP messages. You should remove
snmp
from the list of disabled modules and reboot the
Annex.
•
Did you enter the correct community name?
The community name you enter must match an entry in the
Annex's configuration file. Check the configuration file and
look for all
snmp community
definitions. The Annex can have up
to four different community names.
•
Are the Annex and Annex Manager's workstation on different
subnetworks?
Using the
superuser proc CLI
command, check to see if the
routed process is running. If it is not, the Annex may not be
able to reply to the messages received from Annex Manager.
Use the
superuser admin CLI
command to change the routed
configuration parameter to
yes
and reboot the Annex.
Summary of Contents for Manager
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Page 14: ...am book amLOF doc xx Tue May 6 13 24 47 1997 Annex Manager User Guide Figures xx ...
Page 16: ...am book amLOT doc xxii Tue May 6 13 24 47 1997 Annex Manager User Guide Tables xxii ...
Page 22: ...am book pref xxviii Tue May 6 13 24 47 1997 Annex Manager User Guide Preface xxviii ...