Altigen AltiContact Manager Version 4.6, Administration Manual

Page: 569 / 576

Index
AltiContact Manager Administration Manual I-13
Inde
x
split area codes 1-21
SQL 5-19
SQL queries 25-20
station speed dialing 13-17
statistics 6-10
IP traffic 4-9
status bar 4-10
Stop Switching Service 4-11
stop/start
AltiWare services 4-11
Summary icon 4-4
Superframe Format (SF) 6-20
switching service 3-2
,
3-18
switching, shutting down 3-47
synchronization
email servers 8-5
system
area codes 1-21
business hours 5-8
call restrictions 5-12
callback from IVR 1-11
country relevant 5-25
data management 19-1
distinctive ringing 5-3
email 8-4
extension length 5-5
home area code 5-3
main number 5-3
messaging 8-1
numbering plan 5-4
summary report 20-1
work days 5-9
system administration
features 1-19
system call park 5-4
system callback 1-24
system clock master 6-20
System icon 4-4
System ID 5-2
system key 2-1
system limitations 2-11
System Log icon 4-4
System Management menu 4-3
system numbering 5-4
system password 3-46
system reports 20-1
–
20-4
system requirements 2-1 , 22-1
T
T1
caller ID 1-21
channel assignment 6-13
DID 1-21
equipment information 6-12
service parameters 6-12
service request information 6-12
signaling protocol 7-16
types of services 6-13
with Voice 6-12
T1 clock 6-21
T1 service 6-12
T1 signaling
dialing delay 7-16
T1/E1/PRI
features 1-21
T1/PRI
troubleshooting 6-27
T1/PRI configuration button 6-20
T1/PRI features
ANI/DNIS Transport over Tie
Trunks 1-21
hop off calls over Tie Trunks 1-8
TAPI
definition G-10
support 1-5
TCP fragmentation 9-9
TCP/IP 21-1 , 21-5
TDM bus mode 5-25
A-law 5-26
u-law 5-26
technical support
escalation procedures C-2
TEI (terminal endpoint
identifier) 6-26
tenant selection
trunk 7-6
tenant service 1-21
tenant table 5-22
terminal endpoint identifier
(TEI) 6-26
testing