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Data and Internet Integration
AltiContact Manager Administration Manual
21-21
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2.
Click Add to open the Add Service to Profile dialog box. Add
Microsoft Exchange Server, Outlook Address book and Personal
Folders to profile.
Figure 16.
Add Services to Profile
3.
In the Microsoft Exchange Server dialog box that opens, type the
Exchange Server name in the Microsoft Exchange Server field and
the test mailbox name (e.g. AltiGen Assist) in the Mailbox field.
4.
Click Check Name. If you entered valid values, the names will be
underlined and the Check Name button will be grayed out. Click
Apply and then OK.
You will see Microsoft Exchange Server in the list in the Services
window.
5.
Optional: Select Microsoft Exchange Server in the list box, and click
Properties to see its configurations. The Microsoft Exchange Server
dialog box appears. If you need to, you can use this Properties dialog
box to change the name of Microsoft Exchange Server and Mailbox.
To Test the configuration:
1.
Restart Outlook 2000 at least once. Test the configuration by sending
an email, then check if you receive it.
2.
When the reboot is complete, log on using the AltiGen service account.
3.
Open Outlook, and from the Tools menu, select Services.
4.
Click Add and select Exchange Server. The Mailbox field should
already be populated with the Name entered above.
5.
Enter the Exchange Servers hostname and click the Check Name
button. Both the Mailbox and Exchange Server should now be
underlined.
Summary of Contents for AltiContact Manager Version 4.6
Page 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Page 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Page 38: ...xxxii AltiContact Manager Administration Manual...
Page 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Page 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Page 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Page 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Page 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Page 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Page 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Page 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Page 438: ...21 38 AltiContact Manager Administration Manual...
Page 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Page 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Page 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Page 556: ...G 12 AltiContact Manager Administration Manual...
Page 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Page 574: ...Index I 18 AltiContact Manager Administration Manual...