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Board Configuration
AltiContact Manager Administration Manual
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• 101CCCC Numbers - CIC (Carrier Identification Codes) dialing.
• 011 International Numbers - for placing calls outside the U.S.
• 1+10-digit Numbers - for local and long distance calls that require
dialing 1 before the number.
• 10-digit Numbers - for local and long distance calls that do not
require 1 before dialing.
• 7-digit Numbers - for calls placed within the local area that do not
require an area code or a 1 prefix.
• All Other Numbers - for calls that do not fall into any category
above, i.e. 911, 311.
For each class, select the type of number/numbering plan from the drop-
down list:
• Type of Number:
— Unknown
— International
— National
— Network Specific
— Subscriber Number
• Numbering Plan:
— Unknown
— ISDN
— National
— Private
The setting ‘Unknown’ is used when the user or network has no knowledge
of the numbering plan. In this case, the number digits field is organized
according to the network dialing plan.
Setting the NSF
The NSF (Network-Specific Facilities) is used with PRI to instruct the CO
to route a call to a specific carrier or long distance service. Use the drop-
down list to identify the type of carrier service you wish to use for your
ISDN PRI lines.
The choices in the list depend on the specific switch and your long distance
service provider. An example of such service includes AT&T Megacom.
Summary of Contents for AltiContact Manager Version 4.6
Page 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Page 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Page 38: ...xxxii AltiContact Manager Administration Manual...
Page 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Page 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Page 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Page 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Page 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Page 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Page 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Page 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Page 438: ...21 38 AltiContact Manager Administration Manual...
Page 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Page 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Page 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Page 556: ...G 12 AltiContact Manager Administration Manual...
Page 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Page 574: ...Index I 18 AltiContact Manager Administration Manual...