Altigen AltiContact Manager Version 4.6, Administration Manual

Page: 168 / 576

Using a Tenant Table
5-24 AltiContact Manager Administration Manual
3. Repeat the previous step for each trunk you want to assign. When
you’re done, click OK to close the Trunk Configuration window.
Important: When creating Tenant entries for IP extensions, the IP trunk
must have the same Tenant Name assigned as the IP extension.
Modifying the Tenant Table
To delete a tenant from the tenant window:
Highlight the ID number and click Delete.
If you delete a tenant ID that has been assigned to an extension or to a
trunk, the extension and trunk assignments are reset to N/A (no
assignment).
To edit the tenant name:
Double-click the name in the Tenant window (or select the name and
click Edit), then change the name in the dialog box that appears.
To change the extension-to-tenant ID assignment:
Open the Agent Extension Configuration General window, as
discussed in the steps on the previous section under “To assign
extensions to tenant IDs:,” and use the Tenant drop-down list to
change the tenant ID assigned to any extension.
If a tenant ID is already assigned, you must change or remove the
assignment from the old extension before you can assign it to a new
one.
Note:
If an extension is assigned to N/A in the Tenant drop-down
list, the extension is able to access all trunks, even though the
trunks have been assigned to tenants.
To change the trunk-to-tenant ID assignment:
Open the Trunk Configuration General window and use the Tenant
Selection drop-down list to change the tenant ID assigned to any trunk.
Note: If a trunk is assigned to N/A in the Tenant Selection drop-
down list, the trunk is accessible to all extensions, even though
there are tenant assignments.