Altigen AltiContact Manager Version 4.6, Administration Manual

Page: 303 / 576

Agent Configuration
AltiContact Manager Administration Manual 13-13
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Caution: If the Receiver Gain or the Transmission Attenuation
setting is too high, the result will be distortion in voice
quality.
Flash Duration Specifies the Flash Duration time in milliseconds:
•
50-600
•
100-700
•
150-800
•
200-900
•
300-1000
Ringing Frequency Specifies the number of rings: 28 or 20
Line Disconnect
Signal The loop break desired for answering supervision,
either 200 or 600 ms.
Note: If the extension uses a 390 phone with
Intercom service, set this to 750 ms.
Ringing Frequency Select the frequency in Hz that is necessary for the
equipment attached to this line.
Caller ID
Transmission
Methods Specifies how Caller ID will be detected:
•
CID between 1st and 2nd ring - Caller ID is
received between first and second ring.
•
DT-AS+CID prior to ringing - Dual Tone
Alerting Signal Caller ID is received prior to
ringing.
•
RP-AS+CID prior to ringing - Ring Pulse
Alerting Signal Caller ID is received prior to
ringing.
Receiver Gain/
Transmission
Attenuation Incoming and outgoing volume for every extension.
Unlike the Quantum board, these slide settings have
positive and negative values. Both defaults are 0
decibels.
Parameter Description