Altigen AltiContact Manager Version 4.6, Administration Manual

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Data and Internet Integration
AltiContact Manager Administration Manual 21-37
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To troubleshoot or double-check the server configuration:
• Internet Services Manager (IIS) 2.0 and 3.0: In the Microsoft
Internet Services Manager
!
WWW (Running) settings, the Home
directory is set to c:\altiserv\webmgmnt (where c:\ is the local drive on
which AltiContact Manager is installed). In the Properties for this
directory, the access privileges allow Read and Execute.
• Internet Services Manager (IIS) 4.0 and higher: In Internet
Services Manager
!
Default Web Site
!
PropertiesWeb Site tab,
the IP Address is set to the address of the AltiContact Manager server.
Under the Properties
!
Home Directory tab, the following configu-
ration is established:
— The Local Path shows c:\altiserv\webmgmt (where c:\ is the local
drive where AltiContact Manager is installed). On this local path,
Read and Directory Browsing (NT) or Directory Browsing
Allowed (Windows 2000) are both selected.
— In the Application Settings group:
• In Windows NT, under Permissions, the Execute (including
script) radio button is selected. On the Execute is selected.
• In Windows 2000, Scripts and Executables is selected in the
Execute Permissions drop-down list.
Using AltiReach
For instructions on how to use AltiReach and descriptions of all the
functions within AltiReach, please refer to the AltiServ User Guide.