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Key AltiContact Manager Characteristics
1-4
AltiContact Manager Administration Manual
Additional Quantum boards can be added to meet larger system
requirements. The maximum number of Quantum boards in one
system is up to 16 boards and depends on the number of ISA slots
available and the selected computer platform performance
characteristics.
Note: AltiContact Manager does not support Quantum Rev. C/C+
boards. Upgrade Quantum boards to Rev. D prior to installation.
•
Triton Boards:
— Triton VoIP Board - a PCI bus telephony board that provides
voice processing resources. DSP engines reside on the VoIP board
to perform voice processing functions needed for H.323 devices.
The Triton VoIP board supports 12 or 30 IP trunk ports. See
“System Limitations” on page 2-11 for details on the number of
Triton VoIP boards and ports you can install on one system.
— Triton VoIP 12- and 30-port boards - Triton 8-port boards
running on previous AltiWare releases are automatically upgraded
to 12-port boards with AltiContact Manager. With a 30-port
upgrade license, the 12-port board can be upgraded to a 30-port
board (one board upgrade per license) in AltiContact Manager.
• 5V PCI slot is required for each Triton board.
• Additional VoIP boards, up to a maximum of ten (10) per
system, can be added to meet larger system requirements.
• The VoIP board can also be used individually as a third-party
developer application platform.
— Triton T1/E1/PRI Trunk Board - a PCI telephony card that
supports either T1, E1 or PRI digital trunks through software
configuration.
• 5V PCI slot is required for each Triton board.
• Additional T1/PRI boards can be added to meet larger system
requirements. The maximum number of T1/PRI boards in one
system is up to eight (8) T1/PRI lines (192 digital trunks).
• Tone detection (fax, modem, voice) available.
— Triton Analog Extension Board - a PCI bus telephony board that
supports 12 analog extensions per board.
• Provides adaptive balance and selectable impedance
• Analog and digital loop back test modes
Summary of Contents for AltiContact Manager Version 4.6
Page 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Page 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Page 38: ...xxxii AltiContact Manager Administration Manual...
Page 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Page 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Page 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Page 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Page 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Page 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Page 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Page 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Page 438: ...21 38 AltiContact Manager Administration Manual...
Page 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Page 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Page 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Page 556: ...G 12 AltiContact Manager Administration Manual...
Page 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Page 574: ...Index I 18 AltiContact Manager Administration Manual...