Altigen AltiContact Manager Version 4.6, Administration Manual

Page: 296 / 576

Setting up Extensions
13-6 AltiContact Manager Administration Manual
• The Alti-IP 600 Phone can support up to 16 digits in the
Caller ID display.
• AltiTouch/AltiTouch Plus phones support up to 12
digits in the Caller ID display. If the phone receives a
Caller ID length longer than 12 digits, it will display
“Unknown Number.”
• Tenant—a drop-down list of Tenant IDs (groups) to which the
extension can be assigned. See “Using a Tenant Table” on page 5-22
for more information on Tenants.
Note: If an extension is assigned to N/A in the Tenant drop-down
list, the extension is able to access all trunks, even though the
trunks may have been assigned to tenants.
• Enable Dial-By-Name Service—select this box to allow callers to
search the extension list by employee name for this extension.
Note:
The Tenant and Enable Dial-by-Name Service settings can
be applied to multiple extensions by using Apply To, as
described in “Apply To Button” on page 13-2.
• Description—Optional descriptive information such as cubicle
number or job title.
• Enable Intercom—select this box to enable the intercom call feature
for this extension. Pressing #93 allows the user to make an intercom
call to another intercom-enabled extension.
Note: Intercom is only available for extensions on Triton Analog
Extension Boards and AltiGen IP Phone Extensions. The option is
grayed out for extensions on Quantum boards.
• Agent Check Box - allows the extension to be added as a member of
one or multiple huntgroups or workgroups. “(Agent)” will displayed
in the extension’s Type field, next to the extension type.
Note:
For an extension being added to one or more workgroups, an Agent
License is required per extension.
Forced Account Code
These settings determine how callers use any account codes you have
established when making outgoing trunk calls. For information on creating
account/code associations, see “Creating Account Codes” on page 5-15.