Altigen AltiContact Manager Version 4.6, Administration Manual

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AltiContact Manager Administration Manual 7-1
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Trunk Configuration
Trunk attributes and parameters are set using the Trunk Configuration
window. The attributes and options available depend on the type of board
and trunk.
Trunks that are out of service are automatically tested by the system every
15 seconds. Once the situation is corrected, the trunk will be brought back
to service automatically. If none of the trunks are available when an outside
call is placed, the caller will hear the system prompt: “All outside lines are
busy, please try again later.”
To access the Trunk Configuration window:
• Select the System Management menu, then select Trunk
Configuration…
• Use the drop-down list next to the System icon and select Trunk
Configuration, or,
• Double-click a trunk listing in the Trunk View window.
Figure 1. Trunk View window
However you open the Trunk Configuration window, the General window
appears.