Altigen AltiContact Manager Version 4.6, Administration Manual

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RMA Form
B-8 AltiContact Manager Administration Manual
RMA Form
One article per RMA Issued initiating any repair level service.
To initiate a repair order, contact AltiGen Communications’s Technical Support
Department at (510) 252-9712 between 8:00 AM and 5:00 PM (PST) or e-mail
support@altigen.com.
The following information must be provided at the time of your request.
In/Out of Warranty Repair Request Form
Date:________________________________________________________________________________
End User Name:_______________________________________________________________________
Dealer Company Name:_________________________________________________________________
Dealer Phone Number:______________________________AltiGen Case Number:__________________
Credit Card Number — VISA/MC:
___ ___ ___ ___ — ___ ___ ___ ___—___ ___ ___ ___ — ___ ___ ___ ___
Expiration: ___ ___
/
___ ___ Card Holder Name:_____________________________________________
SHIP TO INFORMATION
Company Name:_______________________________________________________________________
Attn:________________________________________________________________________________
Address:_____________________________________________________________________________
City/State/ZIP Code:_________________________________________________________________
Phone Number:________________________________________________________________________
FOR ALTIGEN USE ONLY
RMA # Tech Support Rep:
Adv. Replacement: YES
!
NO
!
A.R. Fee Required: YES
!
NO
!
Proof of Purchase Required:
YES
!
NO
!
Under Warranty: YES
!
NO
!
Depot Repair: YES
!
NO
!