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Data and Internet Integration
AltiContact Manager Administration Manual
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Local Address
When you are sending messages among users in a LAN, the local address
is used in place of the extended network address. Local addressing is used
in a peripheral node or station and is transformed to or from an extended
address for delivery purposes. Often within a LAN, the domain is assumed
to be the local domain if no @domain is added to the address.
Mixed-Media Messaging
Messaging includes many options other than just text. Messages might
include all of the following types of information or any combination
thereof:
•
Text - (includes word processing files, spreadsheets, database listing)
•
Voice
•
Fax
•
Video
If you include more than one attachment or media type in your email
messages (such as graphics, video, or sound), you must employ a method
called MIME (Multipurpose Internet/Mail Extensions). MIME is a
technique designed to bundle attachments within individual email
messages.
When a MIME file with attachments arrives at your workstation,
additional processing begins immediately. As the various attachments
arrive, the client or browser identifies these attachments by file type or by
description information in the attachment tag (as specified by the MIME
format). After the client or browser identifies a file, it can handle the file
playback or display. Sometimes the client or browser itself handles
playback or display (including .GIF and .JPG files).
When other kinds of files show up and need special handling capabilities
(beyond the scope of most client/browsers), the client hands off the files to
other Helper Applications for playback or display. Helper Applications
are designed to read and process the files and to present the file contents on
demand.
AltiWare provides users with the ability to record a voice annotation and
attach it to an email mixed-media message. This voice recording must be
done before the user sends the email in order to send the voice annotation
as an attachment to the email. After the voice recording is complete, the
Summary of Contents for AltiContact Manager Version 4.6
Page 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Page 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Page 38: ...xxxii AltiContact Manager Administration Manual...
Page 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Page 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Page 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Page 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Page 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Page 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Page 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Page 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Page 438: ...21 38 AltiContact Manager Administration Manual...
Page 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Page 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Page 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Page 556: ...G 12 AltiContact Manager Administration Manual...
Page 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Page 574: ...Index I 18 AltiContact Manager Administration Manual...