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AltiContact Manager Administration Manual
The left side of the IP Phone Configuration window displays all the Alti-IP
phone extensions that have been set up in the system. After creating the IP
extensions, you can set the following parameters:
Parameter
Description
Soft Key 1 - 10
Corresponds to the 10 soft keys on the Alti-IP 600. Use the
drop down list to assign one of the following functions to the
desired keys:
•
Disabled - when selected, the corresponding soft key
cannot be used.
•
BLF (Busy Lamp Field) - when selected, enter an
extension number in the field below; this will be
associated with the corresponding soft key to
automatically dial this extension number ; the button light
next to this soft key indicates that the extension number
is busy. You can select the Play Beep Tone check box to
also have the IP phone play an audible beep when the
extension number is ringing.
Note: The BLF feature can only be assigned to
internal extension numbers, not outside numbers.
•
Feature Code - when selected, enter an AltiContact
Manager feature code in the field below; this will be
associated with the corresponding soft key to dial this
feature code.
•
Speed Dial - when selected, enter the speed dial code in
the field below; this will be associated with the
corresponding soft key to dial this speed dial code.
•
Phone Setting - when selected, the IP phone user will be
able to program the corresponding soft key, as a speed
dial or feature code key, directly from the IP phone (using
* * 6, then ENTER).
Note: The lower left soft key is set up as FLASH by default.
This key can be re-assigned in ACM Admin, using
the AltiGen IP Phone Configuration window. No
other soft keys can be configured to FLASH.
Summary of Contents for AltiContact Manager Version 4.6
Page 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Page 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Page 38: ...xxxii AltiContact Manager Administration Manual...
Page 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Page 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Page 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Page 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Page 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Page 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Page 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Page 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Page 438: ...21 38 AltiContact Manager Administration Manual...
Page 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Page 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Page 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Page 556: ...G 12 AltiContact Manager Administration Manual...
Page 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Page 574: ...Index I 18 AltiContact Manager Administration Manual...