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Configuration Guidelines for NAT
9-12
AltiContact Manager Administration Manual
The following section discusses the use of NAT (Network Address
Translation) with AltiContact Manager’s IP functionality. Configurations
and limitations for using NAT are addressed, and network diagrams
explain the topology of these configurations. The first 3 examples involve
AltiContact Manager configurations for remote IP phones with a public IP
address, with a private IP address behind NAT, and with both private and
public IP addresses, respectively. The last example involves configuration
for a remote branch office environment where multiple IP phones require
connection to AltiContact Manager.
Notes:
•
When AltiContact Manager and the local IP phone both use a public
IP address and a remote IP phone is behind NAT, it is recommended
that you use the NAT configurations as described in “Public Network
Configuration (AltiWare with Public IP Address)” on page 9-14.
•
When AltiContact Manager and local IP phones use private IP address
behind NAT, it is recommended that you use the NAT configurations
as described in “Private Network Configuration (AltiWare with
private IP address and behind NAT)” on page 9-16.
•
When a public IP address is used in the corporate network and there is
insufficient public IP address space for the IP phones, it is
recommended that you use the NAT configurations as described in
“Private and Public Network Configuration (AltiWare with Both
Private and Public IP Addresses)” on page 9-18.
•
When the remote offices have more than 1 (one) IP phone behind
NAT, it is recommended that you use the VPN configurations as
described in “VPN Network Configuration (Connecting to AltiWare
with VPN)” on page 9-20. You may also apply this configuration in
conjunction with the first 3 examples.
•
For single remote IP phones, it is recommended that you use the NAT
configurations as described in the first 3 examples.
Summary of Contents for AltiContact Manager Version 4.6
Page 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Page 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Page 38: ...xxxii AltiContact Manager Administration Manual...
Page 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Page 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Page 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Page 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Page 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Page 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Page 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Page 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Page 438: ...21 38 AltiContact Manager Administration Manual...
Page 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Page 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Page 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Page 556: ...G 12 AltiContact Manager Administration Manual...
Page 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Page 574: ...Index I 18 AltiContact Manager Administration Manual...