FA2
i
-027
Page 5
ÚÚÚ
PROPRIETARY and CONFIDENTIAL
ÚÚÚ
1)
Ensure that the customer has an understanding of how to access Change Parameters and select
stimulus color changes.
R e p o r t i n g t h e U p g r a d e t o C Z M I
R e p o r t i n g t h e U p g r a d e t o C Z M I
All upgrades performed to the HFA2i must be reported to CZMI as described below.
WARNING:
Any unauthorized HFA2
i
upgrades (those performed without
notifying CZMI) will automatically be downgraded to the pre-upgrade model and
features when a future revision of software is loaded into the instrument.
1)
U.S. Domestic service technicians need not provide any additional information other than the
follow up documentation as described in the following section of this bulletin. Prevail system
coding will alert Customer Service to record the upgrade information found in the Service Report
Form.
2) International (Affiliates and Distributors) service technicians must send a fax to CZMI
Customer Service (925-557-4652) containing the information itemized below
(
Note
!
For your
convenience, an appropriate fax form is included at the back of this bulletin)
:
a) Technician's name and Affiliate/Distributor home office fax number.
b) The serial number of the HFA2
i
that was upgraded.
c) The customer's name and address.
3)
Once Customer Service receives this information, the Order Administration database will be
updated to indicate the new instrument configuration.
If the information is not received, any
subsequent software revision upgrade on the instrument will cancel the authorized
but unreported model 735
i
configuration upgrade, and a second service call will
then be required to restore the instrument configuration to model 735
i
.
Finishing Up
Finishing Up
#
Follow Up Documentation
1)
U.S. Domestic service technicians must perform the actions and complete the following forms
via the Prevail System:
a) HFA2i Service Report Form.
b) HFA2i - Light Intensity Worksheet (before/after/cal shift).
c) Calibration Notice (if required).
2)
It is recommended that International Service Engineers return and file the appropriate paperwork
at their Affiliate or Distributor offices.
a) Service Report Form.
b) HFA II - Light Intensity Worksheet (before/after/cal shift).
c) Calibration Notice - yellow copy (if required).
Содержание humphrey HFA II-i series
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