Warranty
NetBlazer
573
Service and Repairs
Service and Repairs
EXFO commits to providing product service and repair for five years
following the date of purchase.
To send any equipment for service or repair:
1.
Call one of EXFO’s authorized service centers (see
on page 574). Support personnel will determine if
the equipment requires service, repair, or calibration.
2.
If equipment must be returned to EXFO or an authorized service
center, support personnel will issue a Return Merchandise
Authorization (RMA) number and provide an address for return.
3.
If possible, back up your data before sending the unit for repair.
4.
Pack the equipment in its original shipping material. Be sure to include
a statement or report fully detailing the defect and the conditions under
which it was observed.
5.
Return the equipment, prepaid, to the address given to you by support
personnel. Be sure to write the RMA number on the shipping slip.
EXFO
will refuse and return any package that does not bear an RMA number.
Note:
A test setup fee will apply to any returned unit that, after test, is found to
meet the applicable specifications.
After repair, the equipment will be returned with a repair report. If the
equipment is not under warranty, you will be invoiced for the cost
appearing on this report. EXFO will pay return-to-customer shipping costs
for equipment under warranty. Shipping insurance is at your expense.
Routine recalibration is not included in any of the warranty plans. Since
calibrations/verifications are not covered by the basic or extended
warranties, you may elect to purchase FlexCare Calibration/Verification
Packages for a definite period of time. Contact an authorized service center
(see
Содержание FTB-1
Страница 1: ...User Guide FTB 700G 800 Series NetBlazer for FTB 1 ETHERNET AND MULTISERVICE TESTER...
Страница 12: ......
Страница 20: ......
Страница 22: ......
Страница 52: ......
Страница 59: ...Test Setup Test Applications NetBlazer 47 SONET SDH BERT For SDH BERT...
Страница 64: ...Test Setup Test Applications 52 FTB 700G 800 Series SONET SDH DSn PDH BERT For SDH...
Страница 84: ......
Страница 98: ......
Страница 298: ......
Страница 574: ......
Страница 604: ...Glossary 592 FTB 700G 800 Series Acronym List W WAN Wide Area Network WIS WAN Interface Sublayer WWN World Wide Name...
Страница 606: ...Glossary 594 FTB 700G 800 Series 10G Ethernet Client The following figure presents a typical network application...
Страница 619: ...Glossary NetBlazer 607 Ethernet Cables Straight Through Cable 1000 Mbit s Crossover Cable 1000 Mbit s...
Страница 646: ...Glossary 634 FTB 700G 800 Series SONET DSn SDH PDH The GUI Grid indicates the TUG 2 x and TUG 3 x values...
Страница 652: ......
Страница 674: ...0 5 1 5 48 5 0 176 W d y K y K D...