IBM iSeries Series Analyze Hardware Problems (System Reference Codes Download Page 218

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Reference Code

Description/Action Perform all actions before exchanging Failing Items

Failing Item

0022

Device detected storage or data overrun

Perform TWSC-PIP1.

FI00601
AJLYD01
FI00610

0023

Device detected null or attribute exception error

Perform TWSC-PIP1.

FI00601
FI00610

0024

Device detected wrong start command from WS IOP

Perform TWSC-PIP1.

FI00601
AJLYD01
FI00610

0025

WS IOP detected wrong exception response from device

Perform TWSC-PIP1.

FI00601
FI00610

0026

WS IOP detected not valid pass-through command

Perform TWSC-PIP1.

GAU9999
FI00610

0049

WS IOP detected wrong request or response from device

Perform TWSC-PIP1.

FI00601
FI00610

0082

WS IOP detected wrong device type from device

Perform TWSC-PIP1.

FI00601

0090

WS IOP detected no status change from device

Perform TWSC-PIP1.

FI00601
FI00610

0091

WS IOP detected busy time-out from device

Perform TWSC-PIP1.

FI00601
FI00610

0100

Device no response time-out; temporary error

FI00601
FI00602
FI00610

0101

WS IOP detected error when transmitting data

Is the problem intermittent?

Yes

↓

Perform the following procedures:

INT-PIP5

INT-PIP14

Perform TWSC-PIP1.

FI00602
FI00601
GAU7777
GAU8888
FI00610
FI00615

0103

WS IOP detected parity error from device

Is the problem intermittent?

Yes

↓

Perform the following procedures:

INT-PIP5

INT-PIP14

Perform TWSC-PIP1.

FI00602
FI00601
GAU7777
FI00610

B070

214

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference

Codes)

Summary of Contents for iSeries Series

Page 1: ...iSeries iSeries 270 800 810 820 825 830 840 870 890 SB2 and SB3 Analyze Hardware Problems System Reference Codes Version 5 Release 2 SY44 5915 01 ERserver...

Page 2: ......

Page 3: ...iSeries iSeries 270 800 810 820 825 830 840 870 890 SB2 and SB3 Analyze Hardware Problems System Reference Codes Version 5 Release 2 SY44 5915 01 ERserver...

Page 4: ...ge 3 and Notices on page 299 First Edition August 2002 This edition applies only to reduced instruction set computer RISC systems Copyright International Business Machines Corporation 2000 2002 All ri...

Page 5: ...r the URC The SRC table name is the same as the SRC type For SRCs appearing on the control panel the SRC type is the first 4 characters see Figure 1 on page 2 for control panel layout For SRCs appeari...

Page 6: ...a When exchanging the failing items use the Remove and replace procedures b When instructed to perform problem isolation procedures go to the Problem isolation procedures c Any additional information...

Page 7: ...or station protectors for communications lines display stations printers or telephones RSFTD003 DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grou...

Page 8: ...s potentially hazardous to people because of some existing condition CAUTION Be careful when removing or installing this part or unit This part or unit is heavy but has a weight smaller than 18 kilogr...

Page 9: ...information The system unit contains batteries and circuit boards with lead solder Before you dispose of this unit these batteries and circuit boards must be removed and discarded according to local...

Page 10: ...obe Acrobat Reader to view or print these PDFs you can download a copy from theAdobe Web site www adobe com products acrobat readstep html 0000 Control Panel Reference Codes The control panel detected...

Page 11: ...D AABB Remote power on failure An attempt was made to power on the system by a remote power on operation with the keylock mode on the control panel set to Secure or Manual To correct the problem selec...

Page 12: ...to communicate between the SPCN and the CSP processor failed TWRCARD 3334 CSP to VPD Collector interface error An attempt to communicate between the CSP and the VPD Collector failed CLKCARD TWRCARD B...

Page 13: ...se these tables for details on the Failing Item column in the Reference Codes table s above Table 3 Control Panel Failing Items for system Models 270 800 810 820 and 825 Failing Item Description Docum...

Page 14: ...Reference Code Description Action Perform all actions before exchanging Failing Items Failing Item 00A0 SPCN BATs in process No action required This reference code is logged for information only If t...

Page 15: ...e no replacement of parts may be needed ACMODUL 00BA The system is running on the Battery Power Unit No action required This reference code is displayed for information only 00BC Battery Power Unit te...

Page 16: ...ference code 010F Install Disk Unit K8 Concurrent maintenance informational reference code 0110 Install Disk Unit K9 Concurrent maintenance informational reference code 0111 Install Disk Unit K10 Conc...

Page 17: ...current maintenance informational reference code 0121 Install Disk Unit K18 Concurrent maintenance informational reference code 0122 Install Disk Unit K19 Concurrent maintenance informational referenc...

Page 18: ...al reference code 0203 Remove Disk Unit 4 Concurrent maintenance informational reference code 0204 Remove Disk Unit 5 Concurrent maintenance informational reference code 0205 Remove Disk Unit 6 Concur...

Page 19: ...sk Unit K13 Concurrent maintenance informational reference code 0215 Remove Disk Unit K14 Concurrent maintenance informational reference code 0216 Remove device 1 Concurrent maintenance informational...

Page 20: ...Disk Unit K24 Concurrent maintenance informational reference code 0228 Remove Disk Unit K25 Concurrent maintenance informational reference code 0229 Remove Disk Unit K26 Concurrent maintenance inform...

Page 21: ...ed on 0309 Disk Unit K2 regulator has been turned on Installation of disk unit K2 is complete and the regulator is turned on 030A Disk Unit K3 regulator has been turned on Installation of disk unit K3...

Page 22: ...n turned on Installation of disk unit 12 is complete and the regulator is turned on 031C Device 3 regulator has been turned on Installation of device 3 is complete and the regulator is turned on 031D...

Page 23: ...k Unit K29 regulator has been turned on Installation of disk unit K29 is complete and the regulator is turned on 032D Disk Unit K30 regulator has been turned on Installation of disk unit K30 is comple...

Page 24: ...tallation or removal of disk unit 1 and the bus was released You must reinitialize the operation to continue 0501 Timeout no action detected Reinitialize the operation No action was detected for the i...

Page 25: ...lize the operation to continue 0509 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K2 and the bus was released You must reini...

Page 26: ...no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K11 and the bus was released You must reinitialize the operation to continue 0513 Tim...

Page 27: ...ialize the operation to continue 051B Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit 12 and the bus was released You must rei...

Page 28: ...ance informational reference code 0705 Timeout no action detected Reinitialize the operation Disk unit 6 was powered off but not removed Concurrent maintenance informational reference code 0706 Timeou...

Page 29: ...d Concurrent maintenance informational reference code 0710 Timeout no action detected Reinitialize the operation Disk unit K9 was powered off but not removed Concurrent maintenance informational refer...

Page 30: ...off but not removed Concurrent maintenance informational reference code 071C Timeout no action detected Reinitialize the operation Device 3 was powered off but not removed Concurrent maintenance info...

Page 31: ...29 0F2C Unknown box ID The SPCN node cannot determine the machine type of the box in which it is installed TWRCARD BACKPLN 21F9429 0F2D Unknown box ID Code level mismatch The SPCN node cannot determin...

Page 32: ...ault on Card Position M01 PWRREG TWRCARD 1622 Regulator Communication Fault on Card Position M01 PWRREG TWRCARD 1623 Regulator Fault on Card Position M01 PWRREG TWRCARD 1810 Load fault on the 12V bus...

Page 33: ...PWROC TWRCARD 1B14 Load fault on the 12V bus PWROC TWRCARD 1B16 to 1B17 Load fault on the 2 5V bus PWROC TWRCARD 2131 Power Supply P01 Fault A fault has been detected for Power Supply P01 PWRSPLY SPN...

Page 34: ...occurred SPNLCRD PGDPART CBLALL 2222 Power Good Type M Fault A Memory power good fault occurred SPNLCRD PGDPART CBLALL 2223 Power Good Type P Fault A Processor power good fault occurred SPNLCRD PGDPAR...

Page 35: ...ercurrent error A POW PIP is required for identifying which load is at fault PWROC SPNLCRD CBLALL 2311 Power Supply P01 error A fault detection failure occurred for Power Supply P01 PWRSPLY SPNLCRD CB...

Page 36: ...2612 Optical Converter 5V Fault The SPCN detected a fault on the SPCN card optical converter 5V CBLALL TWRCARD 2613 Configuration Requires 200V Input Configuration now requires 200V AC power CBLALL 3...

Page 37: ...WRCARD 3117 I2C Bus Fan Remote Controller Communication fault I2CBUS TWRCARD 3118 I2C Bus SPCN VPD Communication fault I2CBUS TWRCARD 311C I2C Bus Panel Communication fault I2CBUS TWRCARD 311D I2C Bus...

Page 38: ...FI00030 6118 Regulator over current fault One of the regulators detected an over current condition This may be caused by the regulator or one of cards powered by the regulator PWRREG BKSPCN 6218 Regul...

Page 39: ...PWRREG BKSPCN 6638 Regulator over current fault Regulator 2 reported a false over current condition Fault tolerance may allow continued system operation PWRREG BKSPCN 6658 Regulator over current fault...

Page 40: ...DISKTRY DISKDRV BKSPCN 6B01 Disk Unit 2 regulator fault The regulator that powers disk unit 2 reported a fault DISKTRY DISKDRV BKSPCN 6B02 Disk Unit 3 regulator fault The regulator that powers disk u...

Page 41: ...a fault DISKTRY DISKDRV BKSPCN 6B10 Disk Unit K9 regulator fault The regulator that powers disk unit K9 located in slot K9 of the disk expansion unit reported a fault DISKTRY DISKDRV BKSPCN 6B11 Disk...

Page 42: ...DISKDRV BKSPCN 6B1F Device 4 regulator fault The regulator for device 4 reported a fault RMDEV BKSPCN 6B20 Disk Unit K17 regulator fault The regulator that powers disk unit K17 reported a fault DISKT...

Page 43: ...that powers disk unit 1 or F01 The regulator or the ac module SPCN card can cause this fault DISKTRY BKSPCN 6C01 Disk Unit 2 regulator fault A fault detection failure occurred for the regulator that...

Page 44: ...on failure occurred for the regulator that powers disk unit K5 located in slot 5 of the disk expansion unit The regulator or the ac module SPCN card can cause this fault DISKTRY BKSPCN 6C0D Disk Unit...

Page 45: ...c module can cause this fault RMDEV BKSPCN 6C17 Device 2 regulator fault A fault detection failure occurred for the regulator that powers device 2 or D02 The regulator or the ac module can cause this...

Page 46: ...A fault detection failure occurred for the regulator that powers disk unit K20 DISKTRY BKSPCN 6C24 Disk Unit K21 regulator fault A fault detection failure occurred for the regulator that powers disk u...

Page 47: ...ed or operating at the wrong speed AIRMOVR BKSPCN 7101 Power supply failure The ac power supply module reported a fault One of the other power supplies may also cause this error PWRSPLY 7102 Power sup...

Page 48: ...ted a fault on the SPCN card optical converter 5V 90H6287 SPNLCRD 7500 to 7503 Air Moving Device missing error A problem was detected with an Air Moving Device which can be caused by an Air Moving Dev...

Page 49: ...Moving Device not being installed Install Air Moving device if missing replace if already installed AIRMOVR TWRCARD 7720 Air Moving Device BP2 Fault A problem was detected with an Air Moving Device w...

Page 50: ...ilure VPDPART TWRCARD 840C Memory Module Misplug VPDPART TWRCARD 840D SPCN Configuration mismatch IDPART TWRCARD 840E SPCN Default Configuration loaded IDPART TWRCARD 840F SPCN Configuration mismatch...

Page 51: ...9023 Addressed Unit exists but the frame is powered off The addressed unit is in a frame that is powered off No action required This reference code is logged for information only 9024 SPCN Licensed In...

Page 52: ...error analysis only 9033 SPCN Communications Failure rack to unit A secondary node detected a BCC error on a transmission from the frame The transmission is attempted again No action required This ref...

Page 53: ...S and EEPROM are not compatible Exchange the failing items for the failing node TWRCARD AJDG301 9080 Undefined Status Code An SPCN node returned an unknown status code Exchange the failing SPCN node T...

Page 54: ...is too large for VLIC There are more nodes in the network than VLIC can service AJDG301 9112 Primary SPCN node is reporting load damaged The Licensed Internal Code for the primary SPCN node is damaged...

Page 55: ...lure A frame to frame communications failure occurred during STF processing TWRCARD CBLALL 9232 Intrarack Communications Failure An SPCN secondary node to frame communications failure occurred during...

Page 56: ...285 BCC Fault A BCC Error was detected during Network post processing TWRCARD 9286 Length Check Error Length Check occurred during SPCN post processing TWRCARD AJDG301 9287 Undefined status Undefined...

Page 57: ...V dc bus PWRREG BATCHGR BACKPLN B102 Battery Power Unit 2 Failed Battery power unit 2 reported an over current condition on the 29 V dc bus PWRREG BATCHGR BACKPLN B201 A Battery Power Unit 1 Failed Ba...

Page 58: ...found If the regulators are installed exchange the failing items PWRREG ACMODUL CE1A Regulator Not Present If regulator 3 in slot R03 is installed exchange the failing items PWRREG BKSPCN D001 A Batte...

Page 59: ...N F501 Internal Battery Power Unit Fault BATRY BATCHGR F601 Internal Battery Power Unit or Charger Fault BATCHGR BATRY F701 Internal Battery Power Unit Charger Fault BATCHGR BATRY F802 External Batter...

Page 60: ...Isolation INTRLCK Interlock part Problem Analysis Symbolic FRU Isolation PGDPART Power Good Part Problem Analysis Symbolic FRU Isolation PWROC Power Supply overcurrent Problem Analysis Symbolic FRU I...

Page 61: ...ge is correct PWRSPLY TWRCARD 1511 Power supply failure PWRSPLY TWRCARD 1512 Power supply failure PWRSPLY TWRCARD CBLALL 1513 to 1514 Power supply failure PWRSPLY TWRCARD 1516 No Power Supplies Presen...

Page 62: ...ult PWROC TWRCARD 1B0C Load Fault on the 3 3V 1 5v bus An isolation procedure is required for identifying which load is at fault PWROC TWRCARD 1B0D Load fault on the 2 5V bus An isolation procedure is...

Page 63: ...Requires 200V Input Configuration now requires 200V AC power CBLALL 3100 I2C Bus Controller Communication fault I2CBUS TWRCARD 3101 I2C Bus 1 Communication fault I2CBUS TWRCARD 3102 I2C Bus 2 Communic...

Page 64: ...Power Unit Charger Fault Internal Battery Power Unit Charger in the system has failed BATCHGR TWRCARD CBLALL 4412 Internal Battery Power Unit Charger Fault Internal Battery Power Unit Charger in the...

Page 65: ...Moving Device is operating at the wrong speed AIRMOVR TWRCARD 7641 Air Moving Device missing error A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not bei...

Page 66: ...ess of D or E or had a frame address of 00 Exchange the failing items in the system unit AJDG301 TWRCARD 9016 9021 A command to an SPCN node was rejected No action required This reference code is logg...

Page 67: ...guration table The addressed frame is not in the SPCN configuration table No action required This reference code is logged for information only 9031 Frame to Frame Communications Failure The SPCN dete...

Page 68: ...nnot be written successfully Exchange the SPCN node reported in the failure TWRCARD 9043 Download Failure The Licensed Internal Code download to an SPCN node was completed but was not successful Excha...

Page 69: ...d No action required This reference code is logged for information only 9107 An SPCN microcode download is required No action required This reference code is logged for error analysis only 9108 A stat...

Page 70: ...secondary node The address in the SPCN command does not match the assigned address of the secondary node Exchange the failing items for the failing node TWRCARD 9214 Invalid Address Mode status Invali...

Page 71: ...node does not match the address of the frame TWRCARD AJDG301 923B Invalid Packet Length for data sent An Invalid Packet Length occurred for data exchanged AJDG301 TWRCARD 9280 Response Stack Overflow...

Page 72: ...Problem Analysis Symbolic FRU Isolation I2CBUS I2C Bus Part Problem Analysis Symbolic FRU Isolation IDPART Vital Product Data Parts Problem Analysis Symbolic FRU Isolation PGDPART Power Good Part Prob...

Page 73: ...r information only 00A7 The system is running on the Battery Power Unit No action required This reference code is logged for information only 00A8 The Battery Power Unit is not fully charged No action...

Page 74: ...e code 0108 Install Disk Unit K1 Concurrent maintenance informational reference code 0109 Install Disk Unit K2 Concurrent maintenance informational reference code 010A Install Disk Unit K3 Concurrent...

Page 75: ...10 Concurrent maintenance informational reference code 011A Install Disk Unit 11 Concurrent maintenance informational reference code 011B Install Disk Unit 12 Concurrent maintenance informational refe...

Page 76: ...rmational reference code 012C Install Disk Unit K29 Concurrent maintenance informational reference code 012D Install Disk Unit K30 Concurrent maintenance informational reference code 012E Install Disk...

Page 77: ...Concurrent maintenance informational reference code 020C Remove Disk Unit K5 Concurrent maintenance informational reference code 020D Remove Disk Unit K6 Concurrent maintenance informational referenc...

Page 78: ...ode 021E Remove Disk Unit K16 Concurrent maintenance informational reference code 021F Remove device 4 Concurrent maintenance informational reference code 0220 Remove Disk Unit K17 Concurrent maintena...

Page 79: ...e no replacement of parts may be needed ACMODUL 0300 Disk Unit 1 regulator has been turned on Installation of disk unit 1 is complete and the regulator is turned on 0301 Disk Unit 2 regulator has been...

Page 80: ...r has been turned on Installation of disk unit K9 is complete and the regulator is turned on 0311 Disk Unit K10 regulator has been turned on Installation of disk unit K10 is complete and the regulator...

Page 81: ...0322 Disk Unit K19 regulator has been turned on Installation of disk unit K19 is complete and the regulator is turned on 0323 Disk Unit K20 regulator has been turned on Installation of disk unit K20...

Page 82: ...ete 0408 Removal of Disk Unit K1 is complete 0409 Removal of Disk Unit K2 is complete 040A Removal of Disk Unit K3 is complete 040B Removal of Disk Unit K4 is complete 040C Removal of Disk Unit K5 is...

Page 83: ...ialize the operation to continue 0504 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit 5 and the bus was released You must rein...

Page 84: ...no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K6 and the bus was released You must reinitialize the operation to continue 050E Timeo...

Page 85: ...reinitialize the operation to continue 0516 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of device 1 and the bus was released You must r...

Page 86: ...ction detected Reinitialize the operation No action was detected for the installation or removal of device 4 and the bus was released You must reinitialize the operation to continue 0700 Timeout no ac...

Page 87: ...ed Concurrent maintenance informational reference code 070A Timeout no action detected Reinitialize the operation Disk unit K3 was powered off but not removed Concurrent maintenance informational refe...

Page 88: ...l reference code 0715 Timeout no action detected Reinitialize the operation Disk unit K14 was powered off but not removed Concurrent maintenance informational reference code 0716 Timeout no action det...

Page 89: ...Blower B02 powered off for concurrent maintenance 0802 Blower B03 powered off for concurrent maintenance 0803 Blower B04 powered off for concurrent maintenance 0900 Power Supply P01 powered off for c...

Page 90: ...01 Power Supply P02 error A fault detection failure occurred for Power Supply P02 PWRSPLY ACMODUL BKSPCN CBLALL 1102 Power Supply P03 error A fault detection failure occurred for Power Supply P03 PWRS...

Page 91: ...urred for Regulator R12 BKSPCN BACKPLN 1114 Regulator R13 error A fault detection failure occurred for Regulator R13 BKSPCN BACKPLN 1115 Regulator R14 error A fault detection failure occurred for Regu...

Page 92: ...fault has been detected DMREG BKSPCN 1207 Clock Regulator Fault A Clock Regulator fault has been detected DMREG BKSPCN 1300 Power Supply P01 Fault A fault has been detected for Power Supply P01 PWRSP...

Page 93: ...been detected for Regulator R11 PWRREG BKSPCN 1313 Regulator R12 Fault A fault has been detected for Regulator R12 BKSPCN BACKPLN 1314 Regulator R13 Fault A fault has been detected for Regulator R13...

Page 94: ...sor 2 Regulator Domain Fault A Processor 2 Regulator Domain fault has been detected DMREG BKSPCN 1407 Clock Regulator Domain Fault A Clock Regulator Domain fault has been detected DMREG BKSPCN 1510 De...

Page 95: ...1632 Regulator Communication Fault on Card Position M06 PWRREG TWRCARD 1633 Regulator Fault on Card Position M06 PWRREG TWRCARD 1810 Load fault on the 12V bus An isolation procedure is required for i...

Page 96: ...OC TWRCARD 1B04 Load fault on the 12V bus An isolation procedure is required for identifying which load is at fault PWROC TWRCARD 1B05 Load fault on the 1 8V bus An isolation procedure is required for...

Page 97: ...en detected for Power Supply P04 PWRSPLY SPNLCRD 2151 Power Supply P01 Fault A fault has been detected for Power Supply P01 PWRSPLY SPNLCRD 2152 Power Supply P02 Fault A fault has been detected for Po...

Page 98: ...R SPNLCRD 2244 Air Moving Device 4 Fault A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed AIRMOVR SPNLCR...

Page 99: ...d error was detected SPNLCRD CBLALL PGDPART 2324 Power Good Type I error A Internal expansion power good error was detected SPNLCRD CBLALL PGDPART 2330 Power Supply P01 not installed PWRSPLY SPNLCRD 2...

Page 100: ...munication fault I2CBUS TWRCARD 3101 I2C Bus 1 Communication fault I2CBUS TWRCARD 3102 I2C Bus 2 Communication fault I2CBUS TWRCARD 3103 I2C Bus 3 Communication fault I2CBUS TWRCARD 3104 I2C Bus 4 Com...

Page 101: ...er in the system has failed BATCHGR TWRCARD CBLALL 4414 Battery Charger Load fault PWROC BATRY TWRCARD CBLALL 4415 Battery Power Unit missing BATRY TWRCARD CBLALL 4416 Internal Battery Power Unit Char...

Page 102: ...r Fault Regulator 1 has reported a fault PWRREG ACMODUL FI00030 6338 Regulator Fault Regulator 2 reported a fault PWRREG BKSPCN 633A Regulator Fault Regulator 2 reported a fault PWRREG ACMODUL FI00030...

Page 103: ...failure occurred for a regulator The regulator or the ac module SPCN card can cause this fault PWRREG BKSPCN 6A18 Regulator Fault A regulator fault detection failure occurred for regulator 1 The ac m...

Page 104: ...k Unit K4 regulator fault The regulator that powers disk unit K4 located in slot K4 of the disk expansion unit reported a fault DISKTRY DISKDRV BKSPCN 6B0C Disk Unit K5 regulator fault The regulator t...

Page 105: ...regulator that powers disk unit 9 reported a fault DISKTRY DISKDRV BKSPCN 6B19 Disk Unit 10 regulator fault The regulator that powers disk unit 10 reported a fault DISKTRY DISKDRV BKSPCN 6B1A Disk Uni...

Page 106: ...RV BKSPCN 6B2A Disk Unit K27 regulator fault The regulator that powers disk unit K27 reported a fault DISKTRY DISKDRV BKSPCN 6B2B Disk Unit K28 regulator fault The regulator that powers disk unit K28...

Page 107: ...ISKTRY BKSPCN 6C08 Disk Unit K1 regulator fault A fault detection failure occurred for the regulator that powers disk unit K1 located in slot 1 of the disk expansion unit The regulator or the ac modul...

Page 108: ...lator fault A fault detection failure occurred for the regulator that powers disk unit K12 located in slot 12 of the disk expansion unit The regulator or the ac module SPCN card can cause this fault D...

Page 109: ...disk expansion unit The regulator or the ac module can cause this fault DISKTRY BKSPCN 6C1F Device 4 regulator fault A fault detection failure occurred for the regulator that powers device 4 The regu...

Page 110: ...ion failure occurred for the regulator that powers disk unit K30 DISKTRY BKSPCN 6C2E Disk Unit K31 regulator fault A fault detection failure occurred for the regulator that powers disk unit K31 DISKTR...

Page 111: ...ault was reported in the ac module ACMODUL BKSPCN 7401 Control Supply over current A control supply over current condition was detected in the ac module ACMODUL PWRREG BKSPCN 7402 Control Supply 5V re...

Page 112: ...wrong speed AIRMOVR TWRCARD 7621 Air Moving Device missing error A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed Install Air Moving de...

Page 113: ...TWRCARD 7740 Air Moving Device BP2 Fault AIRMOVR TWRCARD 7741 Air Moving Device BP2 Not Present AIRMOVR TWRCARD 8001 A Battery Power Unit 1 Failed A response was received from battery power unit 1 ch...

Page 114: ...426 No Processor VPD VPDPART TWRCARD 8430 SPCN Configuration mismatch The V S Comm cable is required but not connected IDPART TWRCARD 8431 SPCN Configuration mismatch The V S Comm cable is connected b...

Page 115: ...ence code is logged for information only 9022 Addressed Unit not in frame The addressed unit does not exist in the addressed frame No action required This reference code is logged for information only...

Page 116: ...ommunications Failure unit to rack The frame detected a BCC error on a transmission from a secondary node to the frame The transmission is attempted again No action required This reference code is log...

Page 117: ...RCARD 9047 QDS Block Sequence Error The Block Sequence number is wrong The download was stopped TWRCARD 9048 The SPCN ROS and EEPROM LIC is not compatable The LIC levels in the nodes ROS and EEPROM ar...

Page 118: ...o load new Licensed Internal Code TWRCARD 9110 Battery Power Unit capacity test failed The battery power unit was not able to pass the capacity test BATRY 9111 SPCN is too large for VLIC There are mor...

Page 119: ...ndary node has no address assigned during Command processing TWRCARD AJDG301 9231 Frame to Frame Communications Failure A frame to frame communications failure occurred during STF processing TWRCARD C...

Page 120: ...s occurred during Frame or STF processing TWRCARD AJDG301 9285 BCC Fault A BCC Error was detected during Network post processing TWRCARD 9286 Length Check Error Length Check occurred during SPCN post...

Page 121: ...V dc bus PWRREG BATCHGR BACKPLN B102 Battery Power Unit 2 Failed Battery power unit 2 reported an over current condition on the 29 V dc bus PWRREG BATCHGR BACKPLN B201 A Battery Power Unit 1 Failed Ba...

Page 122: ...found If the regulators are installed exchange the failing items PWRREG ACMODUL CE1A Regulator Not Present If regulator 3 in slot R03 is installed exchange the failing items PWRREG BKSPCN D001 A Batte...

Page 123: ...F501 Internal Battery Power Unit Fault BATRY BATCHGR F601 Internal Battery Power Unit or Charger Fault BATCHGR BATRY F701 Internal Battery Power Unit Charger Fault BATCHGR BATRY F802 External Battery...

Page 124: ...FRU Isolation IDPART Vital Product Data Parts Problem Analysis Symbolic FRU Isolation INTRLCK Interlock part Problem Analysis Symbolic FRU Isolation PGDPART Power Good Part Problem Analysis Symbolic F...

Page 125: ...ction required This reference code is logged for information only If this reference code is present for more than 1 minute exchange the failing items TWRCARD 00AA Download in process No action require...

Page 126: ...AC input voltage is correct PWRSPLY TWRCARD 1531 Power supply failure PWRSPLY TWRCARD 1532 Power supply failure PWRSPLY TWRCARD CBLALL 1533 Power supply failure PWRSPLY TWRCARD 1534 Power Supply P03...

Page 127: ...dure is required for identifying which load is at fault PWROC TWRCARD 1C05 Load fault on the 1 8V bus An isolation procedure is required for identifying which load is at fault PWROC TWRCARD 1C06 to 1C...

Page 128: ...s 4 Communication fault I2CBUS TWRCARD 311C I2C Bus Panel Communication fault I2CBUS TWRCARD 311D I2C Bus DASD Backplane 2 Communication fault I2CBUS TWRCARD 311E I2C Bus DASD Backplane 3 Communicatio...

Page 129: ...0 Air Moving Device Fault The Air Moving Device is operating at the wrong speed AIRMOVR TWRCARD 7631 Air Moving Device missing error A problem was dectected with an Air Moving Device which can be caus...

Page 130: ...ch The V S Comm cable is connected but not supported by current configuration IDPART TWRCARD 8450 SPCN Configuration mismatch IDPART 8468 to 8469 Capacitor card fault CAPPWR 8610 Air Moving Device B01...

Page 131: ...gged for information only 9022 Addressed Unit not in frame The addressed unit does not exist in the addressed frame No action required This reference code is logged for information only 9023 Addressed...

Page 132: ...ommunications Failure unit to rack The frame detected a BCC error on a transmission from a secondary node to the frame The transmission is attempted again No action required This reference code is log...

Page 133: ...RCARD 9047 QDS Block Sequence Error The Block Sequence number is wrong The download was stopped TWRCARD 9048 The SPCN ROS and EEPROM LIC is not compatable The LIC levels in the nodes ROS and EEPROM ar...

Page 134: ...o load new Licensed Internal Code TWRCARD 9110 Battery Power Unit capacity test failed The battery power unit was not able to pass the capacity test BATRY 9111 SPCN is too large for VLIC There are mor...

Page 135: ...AJDG301 922B Address Unassigned status A secondary node has no address assigned during Command processing TWRCARD AJDG301 9231 Frame to Frame Communications Failure A frame to frame communications fai...

Page 136: ...WRCARD AJDG301 9284 Undefined status Undefined Status occurred during Frame or STF processing TWRCARD AJDG301 9285 BCC Fault A BCC Error was detected during Network post processing TWRCARD 9286 Length...

Page 137: ...UPS failure UPSUNIT E106 Critical logic overtemperature MAPPWR E206 Ambient room temperature limit exceeded F4X6 Hardware configuration cannot support N mode power F806 F906 FA06 BPC AC power loss or...

Page 138: ...SRCs in this table where x is a variable number or character xxnn will appear in the table representing the variable Reference Code Description Action Perform all actions before exchanging Failing It...

Page 139: ...not isolated VPD on BPR may be corrupted MAPPWR F306 SPCN Configuration mismatch MAPPWR F406 Hardware configuration cannot support N mode power MAPPWR F516 F526 F536 F546 F556 F566 F576 F586 F596 F5A6...

Page 140: ...fier A0 v Table 6 SPCN failing items for Models 870 and 890 with table identifier B0 Table 4 SPCN failing items for Models 870 and 890 with table identifier 90 Failing Item Description Document Descri...

Page 141: ...is Symbolic FRU Isolation IBFPWR Battery Power Unit Problem Analysis Symbolic FRU Isolation MAPPWR MAP Power Problem Problem Analysis Symbolic FRU Isolation UPSUNIT UPS unit part Problem Analysis Symb...

Page 142: ...ecoverable error A disk unit service action is recommended only if the Service Action Log contains an entry for this reference code For more information about the Service Action Log see Hardware Servi...

Page 143: ...hese 8 characters are the direct select address of the card BBBBCcbb The unit address portion of the card address is characters 1 through 8 of the bottom 16 character line of function 11 Word 4 Card l...

Page 144: ...r perform SDIOP PIP17 Use the failing item FI codes to find failing devices USER FI01107 STORIOA 3022 I O processor detected a SCSI bus configuration error Error occurred on SCSI bus 2 To correct or i...

Page 145: ...ce code and the 3121 reference code that occurred before it require no service action since SCSI bus 1 is now operational 3142 I O Processor detected that the bus is now operational This reference cod...

Page 146: ...ed This reference code is logged for information only 8145 A recoverable I O processor error occurred STORIOA 8146 Disk device detected recoverable error FI01105 8150 A permanent I O processor failure...

Page 147: ...IOP PIP20 SVCDOCS 9022 to 9024 Array not functional due to present hardware configuration Perform SDIOP PIP22 SVCDOCS 9025 Disk unit is not supported at its physical location Perform SDIOP PIP21 SVCDO...

Page 148: ...ovable media Look for Product Activity Log entries for other IOP reference codes and take action on them SVCDOCS 9054 IOP resources not available due to previous problems Power off the system and remo...

Page 149: ...on IOP I O processor card Problem Analysis Symbolic FRU Isolation PCIBUS Any PCI card on the PCI bus Problem Analysis Symbolic FRU Isolation STORIOA Storage I O adapter Problem Analysis Symbolic FRU I...

Page 150: ...ttached to the IOP may then need to be Varied On 2 If disk units are not attached perform the VRYCFG RESET YES command to reset the IOP and Vary On attached resources SVCDOCS 2200 I O processor Licens...

Page 151: ...ion required 3084 I O processor card or Licensed Internal Code error A microprocessor exception occurred on the I O processor AJDGP01 IOP FI01104 MA_BRDG 3087 I O processor resource not available The...

Page 152: ...erence code that occurred before it require no service action since SCSI bus 1 is now operational 3142 I O Processor detected that the bus is now operational This reference code and the 3122 reference...

Page 153: ...1 IOP 6085 I O processor Licensed Internal Code error AJDGP01 IOP MA_BRDG 6200 A permanent IOA hardware error occurred FCIOA OPT_CLN 6201 IOA LID is not valid AJDGP01 6602 An I O processor Licensed In...

Page 154: ...nly 8141 IOA detected recoverable device error No action is required This reference code is logged for information only 8145 A recoverable I O processor error occurred STORIOA 8146 Disk device detecte...

Page 155: ...iated with attached devices cannot be found Perform SDIOP PIP19 SVCDOCS 9011 Cache data belongs to devices other than those attached Perform SDIOP PIP19 SVCDOCS 9012 IOP requires a cache adaptor card...

Page 156: ...n the product activity log If so perform the action indicated for the 9054 reference code Otherwise perform SDIOP PIP27 SVCDOCS 9052 Cache data exists for device that has been modified Perform SDIOP P...

Page 157: ...nt I O processor failure occurred STORIOA B412 Tape CD or disk bus interface error occurred Perform SDIOP PIP16 FI01107 FI01140 STORIOA DEVTERM B935 Unknown hardware detected FI01101 AJDGP01 IOP MA_BR...

Page 158: ...2766 2787 5704 Reference Codes If the error is reported on the control panel the unit reference code is characters 5 through 8 of the top 16 character line of function 11 If the error is reported on...

Page 159: ...failure occurred AJDGP01 FCIOA OPT_CLN 9091 to 9092 Incorrect hardware configuration change has been detected Reset the I O processor and then IPL the I O processor For information on how to reset and...

Page 160: ...below Table 1 283C 283D 283F 28B9 28BC 28CB 28CC 28CD 5306 Device Backplane Reference Codes Reference Code Description Action Perform all actions before exchanging Failing Items Failing Item 3002 Addr...

Page 161: ...ad the first tape 6 Start a type D IPL from the system unit control panel Does the IPL complete successfully v Yes The problem has been corrected This ends the procedure v No Obtain another copy of th...

Page 162: ...e 3490 Tape Unit service information to continue analyzing the problem MHK0001 DHK0002 2010 Tape unit failure Use online problem analysis and the 3490 Tape Unit service information to continue analyzi...

Page 163: ...e interposer and the device is seated correctly and that there are no bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00851 FI...

Page 164: ...e I O processor data For more information see the iSeries Service Functions information or ask your next level of support for assistance FI00130 96xx Tape unit failure Use online problem analysis and...

Page 165: ...at had the error verify that the drive control unit address switch has an address of hexadecimal 7 and the drive unit address switch has an address of 0 Use the 3490 Tape Unit service information to c...

Page 166: ...Code Description Action Perform all actions before exchanging Failing Items Failing Item 2301 Library device failure Library attachment facility equipment check Use the 3494 Tape Library Dataserver Ma...

Page 167: ...90 Control Unit Licensed Internal Code Refer to I O device service information DHALIBC 3494 Library Manager Licensed Internal Code IBM 3494 Maintenance Information SA37 0270 3570 Tape Unit Reference C...

Page 168: ...s not given support UHZCNFG DHZDEV FI00130 9100 Interface error detected by I O processor or by tape unit Before exchanging any parts do the following 1 Ensure that an interposer is connected between...

Page 169: ...hat a terminating plug is attached to the device end of the SCSI cable DHZDEV FI00131 05H3834 EXTSCSI 61G8324 9202 Tape unit failed after Licensed Internal Code was loaded Before exchanging any parts...

Page 170: ...tridge MHZTMED UHZCLN DHZDEV 9351 Tape with excessive error rate was mounted in tape device The tape unit detected that the mounted tape cartridge has a history of excessive read and write errors It i...

Page 171: ...lation FCCABLE Fibre Channel cable Problem Analysis Symbolic FRU Isolation FCCODE Gateway device Licensed Internal Code Problem Analysis Symbolic FRU Isolation FCDEV Fibre Channel device Problem Analy...

Page 172: ...umn entries see Table 2 Tape Unit Failing Items Details which follows the reference code table below Table 1 3590 Tape Unit Reference Codes Reference Code Description Action Perform all actions before...

Page 173: ...he device is seated correctly and that there are no bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00851 FI00131 05H3834 EXTS...

Page 174: ...pe unit Then power on the tape unit to resume operation FI00130 FI00851 9321 Gateway device Licensed Internal Code error Use the gateway device service documenation to analyze the problem FCCODE 9350...

Page 175: ...new LIC FFF6 Tape volume statistics logged no action required Table 2 Tape Unit Failing Items Details Failing Item Description Document Description 05H3834 Interposer IBM 3590 Tape Drive Service Guide...

Page 176: ...on error If an MES is being installed verify the configuration DISKDRV FI01106 STORIOA FI01140 3029 A device replacement has occurred No action required This reference code is logged for information o...

Page 177: ...DISKDRV STORIOA FFF5 Disk sector read error A disk unit service action is recommended only if the Service Action Log contains an entry for this reference code For more information about the Service Ac...

Page 178: ...es An optical storage unit failure occurred Notes 1 If the system is available use online diagnostic tests when possible 2 Search the problem log WRKPRB for a recent optical storage entry that may ass...

Page 179: ...successfully recovered from a temporary error No action is required This reference code is logged for information only C300 Media or device error occurred Perform the following 1 Clean the disk 2 Att...

Page 180: ...fter retries The device successfully recovered from a temporary error No action is required This reference code is logged for information only CFF7 Recovered device error The device successfully recov...

Page 181: ...s ends the procedure v No Look at the 4 rightmost characters of the Data display for word 1 These 4 characters are the unit reference code Find the unit reference code in the following table For more...

Page 182: ...bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00871 FI01112 FI00872 DEVTERM 9201 Tape unit command timeout If the attached...

Page 183: ...re FI00130 FI00871 9321 Gateway device Licensed Internal Code error Use the gateway device service documenation to analyze the problem FCCODE 9350 Tape unit detected a read or write error on tape medi...

Page 184: ...me statistics logged no action required Table 2 Tape Unit Failing Items Details Failing Item Description Document Description ANYFC Any device on Fibre Channel interface Problem Analysis Symbolic FRU...

Page 185: ...18 0C40 0C43 Synchronous data link control send receive test failed FI00719 FI00718 0C50 0C53 Binary synchronous control send receive test failed FI00719 FI00718 0C60 0C63 Asynchronous send receive te...

Page 186: ...word 1 These 4 characters are the unit reference code Is the failing tape unit located in a type 9427 Tape Library device v Yes Go to 9427 Tape Unit Reference Codes on page 192 v No Does the label on...

Page 187: ...d the yellow light is on the tape unit is indicating an error condition 2 Switch off power to the tape unit 3 Switch on power to the tape unit 4 Clean the recording head in the tape unit Use the IBM C...

Page 188: ...the IOP 5 Switch on power to the tape unit 91F0914 FI00141 FI00830 91F0721 42F7300 53F3861 81F9128 AJEDA00 3110 Tape unit command timeout The tape unit did not complete a command sent by the IOP in th...

Page 189: ...tridges or using a format that is not correct 1 Switch off power to the tape unit 2 Switch on power to the tape unit 3 Clean the recording head in the tape unit Use the IBM Cleaning Cartridge Kit part...

Page 190: ...that wrote the tape may be the cause of the problem Perform TU PIP2 When the system is available perform the following v Verify the operation of the tape drive Use the VFYTAP system command Note When...

Page 191: ...rite error on tape medium Perform the Action for reference code 030B ML2TMED 46G2227 03B5 Tape unit detected a read error on the tape medium Perform the Action for reference code 030B ML2TMED 46G2227...

Page 192: ...complete a command sent by the IOP in the time allowed Perform the following 1 TU PIP1 2 TU PIP2 in TPUNIT 46G2227 FI00141 FI00830 46G2599 42F7300 17G1500 46G3934 AJEDA00 4016 to 4017 Licensed Interna...

Page 193: ...ure that the SCSI cable between the device and the I O Processor or I O Adaptor is seated correctly and that there are not bent or damaged pins on the SCSI cable 3 Ensure that the terminating plug is...

Page 194: ...erence code is logged for information only 9810 Problem analysis has determined a part should be replaced This reference code is used for ending Online Problem Analysis with a list of failing items In...

Page 195: ...2F7300 FFFF Tape unit detected a write error on tape medium Perform the Action for reference code 030B ML2TMED 46G2227 Table 4 Model 012 Tape Drive Failing Items Failing Item Description Document Desc...

Page 196: ...py of the tape Repeat this step using the new tape If this does not correct the problem continue with the next step 4 Look at the 4 rightmost characters of the Data display for word 1 These 4 characte...

Page 197: ...uration error Before exchanging any parts verify that the following conditions are not present v Tape and DASD devices attached to an I O Processor that does not support attachment of both tape and DA...

Page 198: ...MED 86G9274 86G9255 9301 Tape device failure redundancy lost The tape device detected a hardware failure that does not prevent the tape unit from completed the current operation Refer to the Tape unit...

Page 199: ...nalysis completed the problem has been corrected This reference code is used for ending Online Problem Analysis when no problem was found or the problem was corrected ULYFIXD 9900 Licensed Internal Co...

Page 200: ...erform the Action for reference code 03xx MLYTMED 86G9251 86G9253 FFFF Tape unit detected a write error on tape medium Perform the Action for reference code 03xx MLYTMED 86G9251 Table 2 Tape Unit Fail...

Page 201: ...t has not initiated reload of the Service processor Some system service operations have been suspended and the system should be scheduled for power down as soon as possible Perform a system IPL If no...

Page 202: ...em Isolation Procedure SYSUNIT 4622 Problem detected with control panel CTLPNL SVCPROC 4633 SPCN to CSP interface error SPCNCRD SVCPROC 4644 CSP to VPD Collector interface error VPDCONC SVCPROC 4645 t...

Page 203: ...rocessor Licensed Internal Code Perform INT PIP24 AJDGP01 AJDG301 469B Service processor LIC problem Record all the SRC data words attempt a main storage dump and replace the FRUs listed if necessary...

Page 204: ...ALTINTF System bus Problem Analysis Symbolic FRU Isolation AUSTIN0 RESERVED Austin Only code flash update by diskette Problem Analysis Symbolic FRU Isolation BACKPLN Back Plane Unit Problem Analysis...

Page 205: ...at all A9xx and B9xxx SRCs and their associated unit reference codes give information about the user customer program 1 The service representative should have the user see Problem Handling Tables and...

Page 206: ...200 Clear to send state changed error limit per 256 reached FI00704 CNGTHRS FI00701 FI00719 3201 Data set ready state changed error limit per 256 reached FI00704 CNGTHRS FI00701 FI00719 3202 Clear to...

Page 207: ...ime out error error limit per 256 reached CNGTHRS GNGLINK 4205 Number of characters discarded error limit per 256 reached GNGLINK CNGLBPS CNGLOAD CNGTHRS 4206 Procedure error in Licensed Internal Code...

Page 208: ...censed Internal Code CNGPRTY CNGBCHR FI00730 AJDG301 450E Wrong configuration value sent by Licensed Internal Code AJDG301 FI00730 CNGMCFL 4549 Wrong configuration value sent by Licensed Internal Code...

Page 209: ...ion value sent by Licensed Internal Code AJDG301 FI00730 5515 Wrong configuration value sent by Licensed Internal Code AJDG301 CNGFLOC FI00730 5549 Wrong configuration value sent by Licensed Internal...

Page 210: ...701 CNGASPT CNGSLPT FI00719 5E01 Call received during dialing procedure GNGRESC FI00704 FI00701 FI00719 6210 Resource or storage not available CNGMAXI FI00730 6212 6214 Communications controller error...

Page 211: ...this adapter Use the CHGNETA command to change MDMCNTRYID CNGCONF 8020 System log entry only no service action required FFFF User suspected communications problem UNGUPPR Table 2 Asynchronous Communic...

Page 212: ...rnal devices or network GNGRESC Line or automatic call unit already in use UNGUPPR User suspected communications problem B006 Common Licensed Internal Code Reference Codes The common Licensed Internal...

Page 213: ...he system Check other errors reported to the system and correct them 1211 System bus error FI00131 ANYBUS AJEQU00 AJDG301 1212 A permanent I O processor failure occurred FI00131 AJEQU00 1213 System bu...

Page 214: ...131 1317 I O processor card error Display the Service Action Log entry for this SRC If the Failing Item indicates IOP then replace the IOP If the Failing Item indicates SVCDOCS then do NOT replace the...

Page 215: ...nsed Internal Code The Licensed Internal Code has recovered from a condition that was not expected FI00130 AJDG301 FI00131 FI00132 1A05 to 1A06 I O processor card or Licensed Internal Code error A mic...

Page 216: ...through 8 of the top 16 character line of function 11 4 rightmost characters of word 1 These 4 characters are the unit reference code 2 Find the unit reference code in the following table For more on...

Page 217: ...e problem intermittent No Yes Perform the following procedures 1 INT PIP5 2 INT PIP14 Perform TWSC PIP1 FI00601 FI00602 GAU8888 FI00610 0007 WS IOP detected wrong address from device Is the problem in...

Page 218: ...0610 0082 WS IOP detected wrong device type from device Perform TWSC PIP1 FI00601 0090 WS IOP detected no status change from device Perform TWSC PIP1 FI00601 FI00610 0091 WS IOP detected busy time out...

Page 219: ...blem intermittent No Yes Perform the following procedures 1 INT PIP5 2 INT PIP14 Perform TWSC PIP1 FI00601 FI00602 GAU8888 FI00610 0107 WS IOP detected wrong address from device Is the problem intermi...

Page 220: ...cted error downloading printer definition table FI00601 AJLYD01 0172 WS IOP detected error downloading printer definition table CAUPDT AJDG301 FI00601 0173 WS IOP detected error downloading printer de...

Page 221: ...ce no response time out temporary error FI00604 FI00602 FI00610 0201 WS IOP detected error when transmitting data Is the problem intermittent No Yes Perform the following procedures 1 INT PIP5 2 INT P...

Page 222: ...INT PIP5 2 INT PIP14 Perform TWSC PIP1 FI00604 GAU8888 GAU7777 FI00610 0208 WS IOP detected device power turned off and then on GAUEEEE FI00604 0209 WS IOP detected wrong device response to start comm...

Page 223: ...e workstation IOP This error occurs if you attempted to activate more workstations than allowed Switch off power to or remove one or more of the display stations except for the console that are attach...

Page 224: ...GAUEEEE Active device turned off MAUFFFF Magnetic stripe Refer to I O device service information UAUFF00 User suspected problem B075 Workstation Adapter Console Reference Codes The workstation adapte...

Page 225: ...AC PIP1 FI00601 FI00730 0120 Device detected wrong command or device ID from WS IOP Perform WSAC PIP1 FI00601 FI00730 0121 Device detected not valid value from WS IOP Perform WSAC PIP1 FI00601 FI00730...

Page 226: ...ommand FI00604 FI00730 0211 Printer detected equipment error FI00604 FI00730 0221 Device detected not valid value from WS IOP FI00604 FI00730 0224 Device detected wrong start command from WS IOP FI006...

Page 227: ...ropped on modem interface FI00704 FI00701 GXCLINK FI00719 5710 Nonproductive receive time out while receiving from remote CXCNPRT FI00700 FI00705 FI00704 GXCLINK FI00701 FI00719 5712 No data received...

Page 228: ...de Service Functions APAR or LICTR CXCBUSY Too many communications lines in use Communications Configuration CXCCONF Configuration or OS 400 licensed program Communications Configuration CXCCPTO CNNPO...

Page 229: ...reference code in word 1 of the SRC Read and understand the information about logical partitions See the iSeries Service Functions information Look in the Primary partition s Service Action Log for a...

Page 230: ...vironment IPL the Primary partition past the Storage Management full paging IPL step Re IPL the guest partition 1310 A problem occurred during the IPL of a secondary partition The partition ID is char...

Page 231: ...oard Word 5 Card FI00096 3120 A problem occurred during the IPL of a secondary partition The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC Retry count exceeded Con...

Page 232: ...information about logical partitions See the iSeries Service Functions information Look for an SRC in the Service Action Log of the Primary partition logged at the time the secondary partition was IPL...

Page 233: ...Contact your next level of support LPARSUP 5114 Problem detected during main storage dump The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC There is not enough spa...

Page 234: ...A SLIP install of the secondary partition is required to recover MEDIA FI00099 6027 A problem occurred during the IPL of a secondary partition The partition ID is characters 3 and 4 of the B2xx refer...

Page 235: ...guest partition Record all of the words in the SRC and contact your next level of support LPARCFG 7111 A problem occurred during the IPL of a secondary partition The partition ID is characters 3 and 4...

Page 236: ...There was a low level partition to partition communication failure A secondary partition re IPL is necessary to recover If this SRC appears again when the partition is re IPLed contact your next leve...

Page 237: ...lysis Symbolic FRU Isolation LPARSUP LPAR complex problem call next level of support Problem Analysis Symbolic FRU Isolation MEDIA Load source media corrupted Problem Analysis Symbolic FRU Isolation 2...

Page 238: ...racter line of function 11 4 rightmost characters of word 1 These 4 characters are the unit reference code 2 Look at the last 8 characters of the top 16 character line of function 12 word 3 These 8 ch...

Page 239: ...odes 1 Look at characters 5 through 8 of the top 16 character line of function 11 4 rightmost characters of word 1 These 4 characters are the unit reference code 2 Look at the last 8 characters of the...

Page 240: ...nal Code failed AJDGP01 FI00719 B934 Incompatible hardware detected FI00719 FI00718 B940 I O adapter hardware error detected FI00719 FI00718 AJDGP01 B941 to B942 One half of I O adapter failed FI00719...

Page 241: ...table For more on the Failing Item column entries see Table 2 Failing Items Details which follows the reference code table below Table 1 2724 2744 6149 Reference Codes Reference Code Description Acti...

Page 242: ...t address of the card BBBBCcbb The unit address portion of the card address is characters 1 through 8 of the bottom 16 character line of function 11 Word 4 Card locations can be found using the 16 cha...

Page 243: ...re zeroes PANEL FUNC 11 B427____ 4300244A 82008100 00000000 PANEL FUNC 12 xxxxxxxx xxxxxxxx 28842884 00000000 PANEL FUNC 13 xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx Characters Description Meaning Length 43...

Page 244: ...to the Symbolic FRU section to determine the failing part Then go to the tables in the Locations and Addresses section for the physical mapping of the information in the Location column For more on t...

Page 245: ...ckPlane CCIN 8003 System Card s or BackPlane ANYPROC 8004 to 8005 System Sub Card s CTLPNCD 8009 System Card s or BackPlane ANYMEM 800A to 800D 8010 to 8017 System Sub Card s CCIN 80A0 Service process...

Page 246: ...MEM C00A to C00D C010 to C017 System Sub Card s CCIN C0A0 Service processor Licensed Internal Code AJDGP01 C0A1 Licensed Internal Code error AJDG301 C0A2 Service processor Licensed Internal Code AJDGP...

Page 247: ...sor Unknown Problem Analysis Symbolic FRU Isolation CCIN Card Problem Analysis Symbolic FRU Isolation CCIN System Backplane Problem Analysis Symbolic FRU Isolation CTLPNCD Control Panel Card Problem A...

Page 248: ...for FRU 2 would be RC02 and TP02 etc Characters Description Meaning Length RC01 FRU 1 Ref Code 4 Characters TP01 FRU 1 Type 4 Characters RC02 FRU 2 Ref Code 4 Characters TP02 FRU 2 Type 4 Characters R...

Page 249: ...nce codes start with a C A FRU with a low priority has a low probability of resolving the problem Replace low priority failing items after replacement of mandatory and high priority items The second p...

Page 250: ...your next level of support NEXTLVL 4CA6 Mandatory Invalid memory configuration NOMSUSE 4CA9 Mandatory Invalid memory configuration MEMCFG 4D00 to 4D0F Mandatory Processor Cache Card CCIN 4EA0 to 4EA2...

Page 251: ...tion rules If the problem is not corrected contact your next level of support NEXTLVL 8CA6 High Invalid memory configuration NOMSUSE 8CA9 High Invalid memory configuration MEMCFG 8D00 to 8D0F High Pro...

Page 252: ...and memory configuration rules If the problem is not corrected contact your next level of support NEXTLVL CCA6 Low Invalid memory configuration NOMSUSE CCA9 Low Invalid memory configuration MEMCFG CD...

Page 253: ...DATA013 DATA016 DATA017 DATA018 DATA019 Miscellaneous Data Not applicable but may be needed for your next level of support 8 Characters The example below shows relevant data for three FRUs RC01 4300 T...

Page 254: ...failing items after replacement of mandatory and high priority items For more on the Failing Item column entries see Table 2 System Processor Failing Items Details Models 830 SB2 which follows the ref...

Page 255: ...01 System Card s or BackPlane FI00017 7402 Bus expansion card FI00017 7404 to 7406 Optical link on Bus Expansion Adapter card failed FI00017 7408 Bus expansion card FI00017 7409 to 740D Optical link o...

Page 256: ...ackPlane FI00017 B402 Bus expansion card FI00017 B404 to B406 Optical link on Bus Expansion Adapter card failed FI00017 B408 Bus expansion card FI00017 B409 to B40D Optical link on Bus Expansion Adapt...

Page 257: ...04 to F406 Optical link on Bus Expansion Adapter card failed FI00017 F408 Bus expansion card FI00017 F409 to F40D Optical link on Bus Expansion Adapter card failed FI00017 Table 2 System Processor Fai...

Page 258: ...Ref Code 4 Characters TP01 FRU 1 Type 4 Characters RC02 FRU 2 Ref Code 4 Characters TP02 FRU 2 Type 4 Characters RC03 TP03 RC04 TP04 RC05 TP05 same as above DATA012 DATA013 DATA016 DATA017 DATA018 DAT...

Page 259: ...U with a high priority has a high probability of resolving the problem Replace high priority failing items in order one at a time with an IPL in between A FRU with a low priority has a low probability...

Page 260: ...CTLPNL 8003 System Card s or BackPlane ANYPROC 8004 to 8005 System Sub Card s CTLPNCD 8009 System Card s or BackPlane ANYMEM 800A to 800D System Card s or BackPlane CCIN 80A0 Service processor Licens...

Page 261: ...C800 C900 CA00 CB00 CC00 CD00 CE00 CF00 D000 D100 D200 D300 D400 D500 D600 D700 D800 System Card s or BackPlane CCIN F101 to F10F F110 F140 to F143 System bus error RIOPORT F201 F280 Bus expansion ca...

Page 262: ...ble for the system on which you are working If that fails to correct the problem any processor may be the failing item Refer to Symbolic FRU ANYPROC for the procedure to determine processor location a...

Page 263: ...it Backplane locate card position MB1 in the FRU Locations and Failing Components table for the processor feature code of the Model 270 you are working on Use Locations Model 270 and the processor fea...

Page 264: ...or may be the failing item Refer to Symbolic FRU ANYPROC for the procedure to determine processor location and part information v For system Models 830 and SB2 The Clock card in location M06A may be t...

Page 265: ...Model you are working on v For Models 800 and 810 Replace the System unit backplane See Locations Models 800 and 810 for location information and a link to the remove and replace instructions v For M...

Page 266: ...Then re IPL the system If that does not correct the problem replace the Service Processor See the Locations and addresses page for the model you are working on If that does not correct the problem cal...

Page 267: ...orm all actions before exchanging Failing Items Failing Item 0000 Operating system status code This reference code is for information only It is shown in the Product activity log as a side effect of a...

Page 268: ...f data The command to the compression disk is being held When the storage subsystem controller has created sufficient space on the compression disk unit to contain the data the command which is being...

Page 269: ...ndled exception in data base recovery Perform LIC PIP8 AJDG301 0407 Unhandled exception in data base initialization Perform LIC PIP8 AJDG301 0408 Unhandled exception in journal recovery Perform LIC PI...

Page 270: ...ry Perform LIC PIP8 AJDG301 0449 Exception in MI boundary manager Perform LIC PIP8 AJDG301 0506 Attempt to destroy a task with critical flag on Perform LIC PIP8 AJDG301 0607 Maximum stack size exceede...

Page 271: ...ogrammed IPL The LinkLoader was not successful in performing a programmed IPL Perform a system IPL If the problem persists examine the main storage dump and determine the reason for the failure of the...

Page 272: ...rvice function Main Storage Dump Copy the current main storage dump to media For more information on how to copy a Main Storage Dump refer to the iSeries Service Functions Information see Copying a Ma...

Page 273: ...match the expected data Contact your service provider AJDG301 4703 Processor On Demand error detected Processor On Demand Serialization has failed during IPL Contact your service provider AJDG301 4710...

Page 274: ...code 4747 1 hour left in POD 14 day Trial Activation Period If a new activation code was purchased it should be entered now Otherwise the system will revert back to its previous activation state at th...

Page 275: ...winaxial terminal for the console No Yes Perform TWSC PIP1 Perform WSAC PIP1 AJDG301 UG3USR1 5083 IPL service function ended abnormally A service program lost contact with the system console Perform T...

Page 276: ...rred System LIC detected an IOP programming problem for which an IOP dump may have been initiated Perform LIC PIP1 FI00130 AJDG301 FI00131 5123 System LIC program exception occurred System LIC detecte...

Page 277: ...l Code detected that an IOP Reset Reload has occurred and that the IOP sucessfully recovered Users who were signed on to a Workstation device under the IOP will need to sign back on Any LAN WAN commun...

Page 278: ...y partition not running at optimum Check the Primary partition s Product Activity Log for system processor entries from approximately the same time Perform the actions indicated for those entries For...

Page 279: ...us error If you are working on a model 270 7xx or 8xx the possible failing items are SIADPCD and MA_BRDG Continue by working those symbolic FRUs The copper bus bus 4 in the SPD migrated tower is inope...

Page 280: ...RUs listed here you will isolate to the correct FRU list based on system model and features installed FI00065 LBUSADP AJDG301 6906 High Speed Link HSL I O bridge failure LIC could not access part of t...

Page 281: ...ic cleaning kit may be required for optical HSL connections SIIOADP OPT_CLN 6908 High Speed Link HSL I O bridge failure LIC data in the I O bus vpd could not be accessed The I O Bus identified in the...

Page 282: ...essor failure An I O processor timed out returned bad status or is not following the system bus protocol Perform LIC PIP7 FI00310 FI00318 FI00065 FI00130 AJDG301 6938 Not valid system configuration de...

Page 283: ...ures installed SLOTERR MASBUS 6962 Multi adapter bridge card slot error do not use card slot Power control failure do not use slot If there is a Linux partition in the system any IOPs plugged into slo...

Page 284: ...did not detect an I O processor The I O adapters are not available See the MABRCFG symbolic FRU for the list of messages a further description of the problem detected by Licensed Internal Code and the...

Page 285: ...rror IOA removed from multi adapter bridge slot On the previous IPL an I O adapter was in the card slot specified in word 7 of the SRC That I O adapter was not detected on this IPL See the MABRCFG sym...

Page 286: ...ed here That is due to the differences in system models and features installed If the Service Action Log is available then use the failing item list presented there for servicing this reference code I...

Page 287: ...rd 5 is zero find the FRU by using the Symbolic FRU SIIOADP PIOCARD OR SIIOADP 6974 Multi adapter bridge configuration change or error PCI I O processor rejected the assignment of or the removal of an...

Page 288: ...the FRU list in the SAL if the SAL is available to you If you find either a B600 6982 or B600 6984 SRC logged at approximately the same time as this SRC then they were caused by the same failure If yo...

Page 289: ...ny HSL failures on the other system s not including B600 6982 and B600 6984 then continue with the steps that follow otherwise go to step 2 v Repair the problem s on the other system s and then return...

Page 290: ...ert the hexadecimal loop number into decimal format to recognize the loop number in HSM This SRC can be caused by a tower on the HSL loop powering off This SRC may also appear in the SAL with a B600 6...

Page 291: ...icates the loop number If there are other system s then continue with the steps that follow otherwise go to step 2 v Check for HSL failures on the other system s before replacing parts HSL failures ar...

Page 292: ...seconds Then reconnect the cable and complete the tightening process in at most 30 seconds Repeat the process at the other end of the cable If the error persists replace the FRUs in the SAL 2 If the c...

Page 293: ...nother system or partition This reference code is informational only HSL Opticonnect has established connection normally The local system or partition is participating in HSL Opticonnect with other sy...

Page 294: ...er or unit on this loop Examine the Service Action Log SAL on the local system or partition for HSL failures on the same HSL loop at approximately the same time this error occurred Examine the remote...

Page 295: ...component between the local system or partition and the remote system or partition could have caused this error Check for SRCs with FRUs like HSL cables HSL I O bridge or a power problem in an expans...

Page 296: ...ents or Network Interface Controllers If there are no problems with the remote system or partition and there are no problems with the local system or partition then collect all the Product Activity Lo...

Page 297: ...s detected on a local optical link card Perform BUS PIP1 FI00182 FI00055 AJDG301 69D8 Bus Expansion Adapter failed A primary optical link had a failure Contact with the bus may still be possible throu...

Page 298: ...problem determination 7055 Statistics were logged no service action required This reference code is logged for information only 7100 APPN session initiation attempt has timed out This reference code i...

Page 299: ...bypass no longer active This reference code is for information only The Uninterruptible Power System UPS is no longer reporting a bypass active condition 7207 Battery Power Unit needs service The rep...

Page 300: ...al library F103 Main storage dump must be copied for service Perform LIC PIP1 FDC0 LIC program reported informational error This reference code is logged for information only No action required FDC5 L...

Page 301: ...is Symbolic FRU Isolation MABRCFG Multi adapter bridge configuration error or change Problem Analysis Symbolic FRU Isolation MASBUS Multi adapter bridge secondary bus or card slot Problem Analysis Sym...

Page 302: ...ic FRU Isolation TWRPLNR FC 5074 FC 9074 FC 9079 I O tower PCI card planar Problem Analysis Symbolic FRU Isolation UG3USR1 Operator response required C1xx Service Processor IPL Status Reference Code T...

Page 303: ...de Asia Corporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 0032 Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsist...

Page 304: ...permission of IBM IBM has prepared this publication for use by customer personnel for operating and planning for the specific machines indicated IBM makes no representations that it is suitable for an...

Page 305: ......

Page 306: ...Printed in U S A SY44 5915 01...

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IBM iSeries Series, Analyze Hardware Problems (System Reference Codes

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