IBM iSeries Series, Analyze Hardware Problems (System Reference Codes

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Failing Item Description Document Description
CMPRES1 Compressed device and compression IOA are
not compatible Problem Analysis; Symbolic FRU Isolation
CTLPNL Control panel, or the interface to the Control
panel Problem Analysis; Symbolic FRU Isolation
DEVBPLN Device backplane Problem Analysis; Symbolic FRU Isolation
DEVTERM Terminating plug Problem Analysis; Symbolic FRU Isolation
FCIOA Fibre Channel IOA Problem Analysis; Symbolic FRU Isolation
IOACNFG Configuration error Problem Analysis; Symbolic FRU Isolation
IOP I/O processor card Problem Analysis; Symbolic FRU Isolation
MA_BRDG Multi-adapter bridge Problem Analysis; Symbolic FRU Isolation
MEDIA Defective media Problem Analysis; Symbolic FRU Isolation
OPT_CLN Fiber optic cleaning kit Problem Analysis; Symbolic FRU Isolation
PCIBUS Any PCI card on the PCI bus Problem Analysis; Symbolic FRU Isolation
STORIOA Storage I/O adapter Problem Analysis; Symbolic FRU Isolation
SVCDOCS Customer engineer directed to system problem
analysis Problem Analysis; Symbolic FRU Isolation
USER System Operator/User Problem Analysis; Symbolic FRU Isolation
(2765, 2766, 2787, 5704) Reference Codes
If the error is reported on the control panel, the unit reference code is characters 5
through 8 of the top 16 character line of function 11. If the error is reported on the
console, the unit reference code is the 4 rightmost characters of word 1.
Find the unit reference code in the following table.
For more on the Failing Item column entries, see Table 2. Failing Items Details,
which follows the reference code table below.
Table 1. (2765, 2766, 2787, 5704) Reference Codes
Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item
3020 I/O processor detected a configuration error
Either too many devices or the wrong kind of devices have been
configured under the IOA. Change the configuration.
SVCDOCS
3100 I/O processor card detected interface error FCINTF
ANYFC
FCIOA
OPT_CLN
3120 I/O processor detected a port failure FCPORT
FCIOA
FCDEV
OPT_CLN
3140 I/O Processor detected that a port is now operational
This reference code and the 3120 reference code that occurred before it
require no service action, since the port is now operational.
2749, 2767, 2768, 2842, 2843, 2844, 284B, 284C, 284D, 284E, 286C, 286D, 286E, 286F, 5702
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iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference
Codes)