A–6
director product manager user guide
Information and Error Messages
Cannot retrieve port
configuration.
The port
configuration cannot
be retrieved by the
Product Manager
application because
the Ethernet link is
down or busy.
Retry the operation later. If
the condition persists, contact
the next level of support.
Cannot retrieve
information for port.
Port information
cannot be retrieved
by the Product
Manager application
because the Ethernet
link is down or busy.
Retry the operation later. If
the condition persists, contact
the next level of support.
Cannot retrieve port
statistics.
Port statistics cannot
be retrieved by the
Product Manager
application because
the Ethernet link is
down or busy.
Retry the operation later. If
the condition persists, contact
the next level of support.
Cannot run
diagnostics on a
port that is failed.
Port diagnostics
(loopback tests)
cannot be performed
on a port that has
failed any previous
diagnostic (power-on
diagnostic, online
diagnostic, or
loopback test). The
amber LED
associated with the
port illuminates to
indicate the failed
state.
Reset the port and perform
diagnostics again.
Cannot run
diagnostics on an
active E-port.
Port diagnostics
cannot be performed
on an active E-port.
Run diagnostics on an E-port
only when it is not active.
Table A–1: Product Manager Messages (Continued)
Message Description
Action