Fuji Xerox apeosport-IV 6080 Administrator'S Manual Download Page 430

Page: 430 / 705

15 Problem Solving

430

roblem S

ing

Unable to Import Scanned Documents to the Computer

If you cannot import scanned documents to the computer, identify the symptom in the

following table to perform the remedy.

Symptom

Cause

Remedy

Unable to find
the scanner.

The machine is not turned
on.

Switch the main power and power on.

The network cable is
disconnected from the
computer.

Connect the network cable to the
computer.

The network cable is
disconnected from the
machine.

Connect the network cable to the machine.

Refer to "Interface Cables" (P.21).

The network between the
computer and machine is
abnormal.

Check with your network administrator.

Unable to open a
folder.

The folder is unregistered.

Refer to "Create Folder" (P.227).

The folder passcode has
been forgotten.

The passcode cannot be retrieved. Set the
passcode to [Off], and then set the
passcode again.

Refer to "Create Folder" (P.227).

Unable to import
data from the
scanner because
of a TWAIN
transmission
error.

The scan driver is not
installed.

Install the scan driver.

Operation
terminates during
scanning.

The file size is too large.

Lower the resolution, and import again.

Refer to "5 Scan" > "Layout Adjustment" in the
User Guide.

Summary of Contents for apeosport-IV 6080

Page 1: ...ApeosPort IV 7080 ApeosPort IV 6080 DocuCentre IV 7080 DocuCentre IV 6080...

Page 2: ...Ltd DocuWorks is a trademark of Fuji Xerox Co Ltd In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures The d...

Page 3: ...2 Paper and Other Media 35 Paper Types 36 Loadable Quantity and Weight for Supported Paper 36 Supported Paper Type 38 Loading Paper 42 Loading Paper in Trays 1 and 2 43 Loading Tab Paper in Trays 1 a...

Page 4: ...le Finisher with Booklet Maker 71 Cleaning the Machine 73 Cleaning the Exterior 73 Cleaning the Touch Screen 73 Cleaning the Document Cover and Document Glass 74 Cleaning the Narrow Glass Strip and Do...

Page 5: ...ol ApeosPort Series Models Only 142 Notify Job Completion by E mail 144 Other Settings 144 Copy Service Settings 153 Copy Tab Features Allocation 153 Preset Buttons 154 Copy Defaults 154 Copy Control...

Page 6: ...215 Folder Service Settings 216 Job Flow Service Settings ApeosPort Series Models Only 217 Media Print Service Settings 218 Stored File Settings 219 Web Applications Service Setup ApeosPort Series Mo...

Page 7: ...ne 279 Step 3 Configuration on the Computer 280 CentreWare Internet Services Setting Items 280 Installation When Using TCP IP LPD Port 9100 281 Step 1 Preparations 281 Step 2 Configuration on the Mach...

Page 8: ...Enabling Port and Setting up TCP IP 309 Step 3 Configuration on the Computer 310 Configuration of Store to USB 311 Step 1 Available USB Memory Devices 311 CentreWare Internet Services Setting Items 31...

Page 9: ...eway 333 11 Using the Internet Fax Service 335 Internet Fax Overview 336 Preparations 336 System Requirements for the Machine 336 E Mail Environment 336 Installation Procedures 338 Step 1 Enabling Por...

Page 10: ...ing Feature 366 Overview of Authentication Feature 366 Overview of Accounting Feature 367 Authentication 368 User Types Managed by Authentication Feature 368 User Roles and Authorization Groups 369 Ty...

Page 11: ...hat was Expected 419 Trouble during Faxing 420 Sending Problems 420 Receiving Problems 425 Trouble during Scanning 429 Unable to Scan with the Machine 429 Unable to Import Scanned Documents to the Com...

Page 12: ...ker 572 Staple Jams in Booklet Staple Cartridge for Finisher C1 with Booklet Maker or D2 Staple Finisher with Booklet Maker 574 Staple Cartridge Taken Off from the Unit for D2 Staple Finisher or D2 St...

Page 13: ...s when Connecting with Internet Service Provider 670 Notes and Restrictions on the Interrupt Mode 673 Notes and Restrictions on Folders 674 Notes and Restrictions when Connecting to Internet or Intran...

Page 14: ...14...

Page 15: ...ter describes the organization of this guide and conventions used in this guide z Preface 16 z Types of Manuals 17 z Using This Guide 18 z Interface Cables 21 z Energy Saver Mode 23 z Customizing the...

Page 16: ...er and knowledgeable of computer networks When you need additional information refer to the manuals provided with the personal computer operating system and network products After reading this guide b...

Page 17: ...al HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Driver CD Kit Print Driver Help The help describes t...

Page 18: ...ts lists 5 Tools Describes the procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the se...

Page 19: ...ter or workstation z The following terms are used in this guide Important Important information that you should read Note Additional information on operations or features z The following symbols are u...

Page 20: ...under Common Service Settings in chapter 5 Tools of the Administrator Guide z Orientation of documents or paper is described in this guide as follows Long Edge Feed LEF Loading the document or paper...

Page 21: ...Energy Saver button does not light up 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Connect a USB cable to the USB 2 0 interface connector 6 Conn...

Page 22: ...he main power 5 Connect a network cable to the Ethernet interface connector z When the Gigabit Ethernet Board optional is installed z When the Gigabit Ethernet Board optional is NOT installed Note Pre...

Page 23: ...tivate Sleep mode and be enable to use the machine Note When you press the Energy Saver button during Energy Saver mode the touch screen lights up At this point the scanner and the output devices rema...

Page 24: ...r Mode This section describes the procedures for setting Energy Saver mode To activate the Energy Saver set the time to elapse until the machine enters Low Power mode as well as the time to elapse unt...

Page 25: ...Low Power Mode is 1 minutes You cannot disable Low Power mode From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters Sleep mode Note The default valu...

Page 26: ...anging the Screen Default You can change the screen displayed when the machine is turned on or Energy Saver mode is deactivated The Services Home screen is displayed by factory default 1 Press the Log...

Page 27: ...es Home For information on Auto Clear refer to Auto Clear P 123 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen...

Page 28: ...d on the Services Home screen when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be u...

Page 29: ...ightness z Setup z Activity Report z Fax Receiving Mode z Print Mode Services Home You can select service buttons which are displayed on the Services Home screen If you select Not Assigned the positio...

Page 30: ...reen or to display the next screen The layout of the buttons in this screen corresponds to the layout of those on the Services Home screen 7 Select a service you want to display on the Services Home s...

Page 31: ...e screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Service...

Page 32: ...button and Review is assigned to the Review button at factory while the Not In Use button has no assignment This section describes how to assign Send from Folder to the Not In Use button as an example...

Page 33: ...elect Change Settings Note Select to display the previous screen or to display the next screen 6 Select Send from Folder Note Select to display the previous screen or to display the next screen 7 Sele...

Page 34: ...em Description Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on t...

Page 35: ...is chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays z Paper Types 36 z Loading Paper 42 z Changing the Paper Size 51 z Chang...

Page 36: ...r such as origami paper carbonic paper or conductively coated paper When paper jam occurs it may cause short circuit and eventually a fire accident Paper Trays Basis Weight Ream Weight Loadable Quanti...

Page 37: ...d 64 105 gsm Transparency Lightweight 52 63 gsm Heavyweight 106 200 gsm Extra HW 201 250 gsm Labels Tab Stock 106 200 gsm HW Tab Stock 201 250 gsm Custom Paper 1 64 105 gsm Custom Paper 2 64 105 gsm C...

Page 38: ...is Weight gsm Paper Type 1 Notes Countermeasure Colotech 90 Plain Before copying or printing fan the paper well and reload it in tray Professional 80 Plain Gold Flag Ship 80 Plain Business Blue 80 Pla...

Page 39: ...in Xpress 70 Plain ECO Enviroguard paper 75 Plain Explorer 70 Plain Explorer 75 Plain Explorer 80 Plain H paper 80 Plain Vellum Paper 80 Plain PAPER ONE COPIER PAPER 70 Plain White Black Label 80 Plai...

Page 40: ...tech 250 Extra HW Recycled Supreme 80 Recycled K paper 75 Plain K paper 80 Plain J Paper 82 Plain JD Paper 98 Plain PAPER ONE All Purpose 80 Plain DOUBLE A 80 Plain XEROX ONE 80 Plain WARRIOR 70 Plain...

Page 41: ...paper inside a cabinet or other dry place Paper that has absorbed moisture can result in paper jams and lower image quality z After opening a package of paper wrap and store any remaining paper We rec...

Page 42: ...he tray having the highest Paper Type Priority set at Paper Tray Settings During automatic tray selection trays whose Paper Type Priority setting is set to Auto Paper Off are not targeted in the autom...

Page 43: ...on facing down Important Do not load paper above the maximum fill line It might cause paper jams or machine malfunctions Do not place any paper or objects in the empty space on the right side of Tray...

Page 44: ...wing describes the procedure for loading paper in Tray 3 When the machine runs out of paper during copying or printing a message is displayed on the touch screen Add paper according to the displayed i...

Page 45: ...tops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any o...

Page 46: ...then load the new stack of paper Note Fan the paper well before loading paper in a tray It prevents paper from sticking to each other and reduces paper jams 1 Open the Tray 5 Bypass Note If necessary...

Page 47: ...sion tray can be extended in two stages Pull out the extension tray gently 2 Hold the center of the paper guides and slide them to the desired paper size 3 Load paper with the side to be copied or pri...

Page 48: ...remove the remaining paper from the tray and then load the new stack of paper 2 Load and align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing...

Page 49: ...When pushing the paper tray in do it slowly If the tray is pushed with too much force it might cause machine malfunctions Loading Paper in Tray 8 Inserter Optional The following describes the procedu...

Page 50: ...tab paper in Tray 8 Inserter optional 1 Hold the center of the paper guides and slide them to the desired paper size 2 If the paper is already printed on load the paper with the printed side facing u...

Page 51: ...n standard size paper refer to 3 Copy Copy Paper Supply Selecting the Paper for Copying in the User Guide For information on how to print on non standard size paper refer to the print driver s help Ch...

Page 52: ...e procedure for changing the paper size for Tray 6 HCF A4 1 Tray optional 1 Pull out the tray until it stops Important While the machine is processing a job do not pull out the tray that the job uses...

Page 53: ...he position corresponding to the paper size 2 and press the lever down 3 Important Adjust the end guide accordingly with the size of paper If the end guide is not adjusted correctly the machine cannot...

Page 54: ...the job uses Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles First remove the remaining paper from the tray and then load the new...

Page 55: ...cting Setup in the Services Home screen if you configure the settings in advance For more information refer to Customize Paper Supply Screen P 130 1 Press the Log In Out button 2 Enter the system admi...

Page 56: ...Paper Tray Attributes 6 Select a paper tray for changing the paper type setting under Items 7 Select Change Settings 8 Select the Paper Type Paper Size and Paper Color respectively 9 Select Save 10 S...

Page 57: ...les clean the machine print a report list and delete a print job with an invalid User ID z Replacing Consumables 58 z Cleaning the Machine 73 z Printing a Report List 76 z Deleting a Private Charge Pr...

Page 58: ...electric sparks inside the vacuum cleaner and cause explosion If you spill a large volume of toner contact your local Fuji Xerox representative z Never throw a toner cartridge into an open flame Remai...

Page 59: ...mables periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance Use only consumables periodic replacement parts recommended by Fuji Xerox Checking the stat...

Page 60: ...n the control panel before you replace the toner cartridge When you replace the toner cartridge press the Machine Status button and check the current status for the toner cartridge even when the contr...

Page 61: ...presentative for its disposal 4 Take the new toner cartridge out of the box and shake the cartridge up and down and left and right for five or six times 5 Insert the toner cartridge in gently until it...

Page 62: ...ormance Use only waste toner container recommended by Fuji Xerox for the machine Replace the waste toner container while the machine is on 1 Make sure that the machine is not operating and open the fr...

Page 63: ...using ring rubber provided with the bag If the zipper is left open the toner may leak out during disposal 6 Hold the center part on the top of a new container and insert it until it comes to a stop a...

Page 64: ...es not recommended by Fuji Xerox may degrade quality and performance Use only staple cartridges recommended by Fuji Xerox When the machine is in Energy Saver mode exit Energy Saver mode by pressing th...

Page 65: ...cartridge needs to be replaced a message appears on the touch screen When this message appears load a new staple case into the staple cartridge This section explains how to replace the staple cartrid...

Page 66: ...he position shown in the figure 3 Pull the staple cartridge out of the finisher Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher 4 Hold...

Page 67: ...C1 with Booklet Maker as an example You can apply the same procedures for the D2 Staple Finisher with Booklet Maker Important The use of staple cartridges not recommended by Fuji Xerox may degrade qu...

Page 68: ...et staple cartridge out of the unit 6 With holding the tabs return new cartridge to the original position and then gently push the cartridge in until it clicks into place 7 Return the unit to the orig...

Page 69: ...appears again and this can cause machine malfunction Important Empty the hole punch waste container when the machine is on If you empty the container while the machine is off the machine does not reco...

Page 70: ...the hole punch waste container Not doing so will cause the container to fill up before the message telling you to empty the container appears again and this can cause machine malfunction Important Emp...

Page 71: ...message appears on the touch screen When this message appears replace the staple waste container Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performan...

Page 72: ...mble the container and return it to our Customer Support Center 5 Hold a new staple waste container by its R5 section and insert the container bottom first into the machine Important To prevent injury...

Page 73: ...g the Touch Screen The following describes how to clean the touch screen 1 Wipe only the LCD area with a soft cloth moistened with neutral detergent or alcohol Important When you moisten the cloth wit...

Page 74: ...aning agents other than water or neutral detergent Note If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent Cleaning the Narrow Glass S...

Page 75: ...benzene paint thinner or other organic solvents Doing so might damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or d...

Page 76: ...Print Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Services Home screen For more information on Reports refer to Rep...

Page 77: ...auto Private Charge Print feature refer to 11 Job Status Printing and Deleting Stored Jobs and 12 Computer Operations Print in the User Guide For more information on how to set the period of time sav...

Page 78: ...on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The followin...

Page 79: ...4 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 80 z Machine Information 81 z Faults 97 z Supplies 98 z Billing Information 99...

Page 80: ...of pages printed per meter or per user You also can print various reports lists to check the job history settings and registered information Note To perform the Overwrite Hard Disk feature an optional...

Page 81: ...you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 Check the general in...

Page 82: ...the software versions On the Software Version screen you can check the following items z Configuration Code z Hard Disk z ESC P z Document Feeder z Page Memory Size z TIFF JPEG z Paper Tray z System M...

Page 83: ...a list Note The items displayed vary depending on the optional features installed 1 Select Print Reports 2 Select the type of a report or a list to print Note The screen as shown on the right appears...

Page 84: ...he result and status are recorded by sorting into incoming or outgoing fax The following information is not included in the Activity Report Redialed transmissions and pollings Deleted documents that w...

Page 85: ...TIFF JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode TIFF JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode...

Page 86: ...he Administrator Guide for the Korean model HP GL 2 Logical Printers List Prints the stored programming settings for the HP GL HP GL 2 and HP RTL emulation modes Font List Prints the list of fonts ava...

Page 87: ...ation for VoIP gateways Job Template List ApeosPort Series Models Only You can print the list of settings for the server storing the job templates which are created using CentreWare Internet Services...

Page 88: ...s or Fax Reports z Folder Selector List You can check the settings for the Folder Sorting feature z Inbound Fax Spam List You can check the settings for the G3 ID telephone numbers for which fax recep...

Page 89: ...Type Local Accounting Auditron Mode Selecting Billing Data List displays the screen for specifying a range of address numbers Select a range of numbers and then press the Start button z Select All Yo...

Page 90: ...content on the screen differs depending on whether the Auditron mode for services is enabled or not Note Auditron Reports appears when the Tools button is displayed on the Services Home screen You can...

Page 91: ...itron Report Print Jobs You can check the total number of printed pages and sheets of paper used for each client job owner Auditron Report Print Jobs counts pages from the time at which the data is in...

Page 92: ...on setting whether to print the report for e mails automatically refer to Scan File Transfer Report P 133 For information on setting whether to print the report for faxes automatically refer to Transm...

Page 93: ...overwriting is completed Note Overwrite Hard Disk appears when Overwrite Hard Disk is enabled under Authentication Security Settings For more information refer to Overwrite Hard Disk P 264 1 Select O...

Page 94: ...s the numbers stored in the memory Programming You can check or change the value set for the print mode item number For the item numbers that can be configured in each mode menu refer to ESC P K Emula...

Page 95: ...en select a number to delete Important Deleted numbers cannot be restored 3 Select the memory number to store or to delete Default Programming You can start the machine using the settings stored in me...

Page 96: ...ways receives faxes automatically For information on auto receive and manual receive refer to 4 Fax Receiving Faxes in the User Guide 1 Select Fax Receiving Mode 2 Select a fax receiving mode Manual R...

Page 97: ...The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access...

Page 98: ...essing a supply name displays a screen about the status of the supply On the Supplies screen you can check the following items Important If you replace a toner cartridge with a partially used toner ca...

Page 99: ...tion You can check the total number of copies and pages printed by individual meters 1 Select Billing Information 2 On the screen check each meter Note Previous meter billing is displayed when EP syst...

Page 100: ...e screen and select Enter When a password is required select Next and enter the user s passcode and select Enter 2 Press the Machine Status button To check the system administrator meter 1 Enter the s...

Page 101: ...Information 101 Machine Status 4 Meter Scan Jobs Displays the number of pages scanned Meter Print Jobs Displays the number of pages printed Note Meter Print Jobs is not displayed for the system admini...

Page 102: ...4 Machine Status 102 Machine Status 4...

Page 103: ...edure 104 z Tools Menu List 108 z Common Service Settings 122 z Copy Service Settings 153 z Connectivity Network Setup 161 z Print Service Settings 185 z Scan Service Settings 192 z Fax Service Settin...

Page 104: ...System Administration mode enter the system administrator User ID If Passcode Entry for Control Panel Login is set to On under Authentication Security Settings Authentication Passcode Policy you need...

Page 105: ...rmation refer to Common Service Settings P 122 Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For m...

Page 106: ...fer to Job Flow Service Settings ApeosPort Series Models Only P 217 Media Print Service Settings Allows you to configure the settings relating to Media Print Text For more information refer to Media P...

Page 107: ...lect Close repeatedly until the Services Home screen is displayed Note If rebooting the machine is required to enable the new settings when you select Close in the Tools screen a message may be displa...

Page 108: ...e P 125 z Control Panel Alert Tone P 126 z Base Tone P 126 z Machine Ready Tone P 126 z Job Complete Tone 1 2 P 126 z Fault Tone P 126 z Auto Clear Alert Tone P 126 z Alert Tone P 126 z Out of Paper W...

Page 109: ...nostic Request Repair Request P 134 z Check EP Connection P 134 z EP Registration P 134 z Initialize Hard Disk P 134 z Delete All Data P 134 z Software Options P 134 z Software Upgrade P 135 z Power o...

Page 110: ...Auto Job Promotion P 145 z Default Print Paper Size P 145 z Paper Size Settings P 145 z Millimeters Inches P 149 z Keyboard Input Restriction P 149 z Operation of Up Down Buttons P 149 z Display Cons...

Page 111: ...es per Side P 156 z Copy Output P 156 z Uncollated Default Separator Tray P 156 z Output Destination P 156 z Output Destination Simple Copy P 156 z Face Up Down Option P 157 z Sample Job P 157 z Annot...

Page 112: ...Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 159 z Page Number Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 159 z Bates Stamp Top Left...

Page 113: ...TP Proxy Server Login Name P 170 z HTTP Proxy Server Password P 170 z HTTPS Proxy Server Name P 170 z HTTPS Proxy Server Port Number P 170 z HTTPS Proxy Server Authentication P 170 z HTTPS Proxy Serve...

Page 114: ...dd Domain Name to User Name P 184 z Output Destination for E mail P 184 z Domain Filtering P 184 Allocate Memory P 185 z PostScript Memory P 185 z ART IV ESC P 201H Form Memory P 185 z HP GL 2 Auto La...

Page 115: ...Erase Binding Edge Erase P 194 z Quality File Size P 194 z E mail Subject P 195 z Store Send Link E mail Subject P 195 z E mail Encryption P 195 z Searchable Text P 195 z Language of the Original P 1...

Page 116: ...Redial List Dial Mode P 203 z Transmission Header Text Polling P 203 z Polled Files Auto Delete P 203 z Rotate 90 degrees P 203 z G3 Sender ID FAX P 203 z G3 Sender ID IP FAX SIP P 203 z Save Undelive...

Page 117: ...ext Fax Transfer P 211 z Fax Transfer Maximum Data Size P 211 E mail Control P 212 z Maximum Address Entries P 212 z Incoming E mail Print Options P 212 z Print Error Notification E mail P 212 z Respo...

Page 118: ...t Paper Supply Button 2 to 5 P 218 Stored File Settings P 219 z Expiration Date for Files in Folder P 219 z Stored Job Expiration Date P 219 z Display Details of Stored Print Job List P 219 z Print Jo...

Page 119: ...y P 235 z Print P 235 z E mail Notification P 236 z Edit Delete P 236 Create Job Flow Sheet Keyword P 237 Add Address Book Entry P 237 z Address Type P 239 z E mail Address P 239 z Name P 239 z Surnam...

Page 120: ...ative Name for Account ID P 252 z Mask Account ID P 252 z Display Billing Information Upon Login P 252 z Store User Details P 252 Fax Billing Data P 252 Accounting Billing Device Settings P 253 z Conn...

Page 121: ...ols Menu List 121 Tools 5 Allow User to Disable Active Settings P 263 Job Status Default P 264 z Active Jobs View P 264 z Completed Jobs View P 264 Overwrite Hard Disk P 264 z Number of Overwrites P 2...

Page 122: ...Models Only 141 Image Log Control ApeosPort Series Models Only 142 Notify Job Completion by E mail 144 Other Settings 144 1 On the Tools screen select System Settings For information on how to displa...

Page 123: ...ote For IPv4 enter the IP address in xxx xxx xxx xxx format where xxx is a value between 0 and 255 For IPv6 enter the IP address in xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx format where xxxx is a hexad...

Page 124: ...time comes while the Release Printer button is displayed the machine automatically enters the printer lockout status When you select Release Printer during the printer lockout duration printing is ena...

Page 125: ...on the setting procedure refer to Energy Saver Mode P 23 Note You cannot configure the machine not to switch to the Low Power mode or the Sleep mode From Last Operation to Low Power Mode Specify a ti...

Page 126: ...bs to play the sound Auto Clear Alert Tone Set the volume to be sounded at five seconds before automatically returning to the initial screen when Auto Clear is set to On You can select from Soft Norma...

Page 127: ...feature is enabled on the machine set whether or not to automatically display the login screen after turning on the machine or canceling Energy Saver mode Custom Buttons 1 to 3 You can assign service...

Page 128: ...screen is lost when the machine is powered off Important When English is selected only ASCII characters can be used When you set Language to English on the Services Home screen and an address book ent...

Page 129: ...n a USB memory device is inserted into the USB memory slot during Energy Saver mode the touch screen does not light up After exiting Energy Saver mode by pressing the Energy Saver button insert the US...

Page 130: ...o be displayed on the Paper Supply screen Disabled Does not display the items specified in Paper Size Size Detection Displays the setting in Paper Size Paper Tray Attributes on Setup Screen Select whe...

Page 131: ...ll save your time to specify the size each time For your convenience set the commonly used paper sizes in the upper level A B Series Size You can select a paper size from A and B series sizes Inch Siz...

Page 132: ...ge may not be printed or blank paper may be output Background Suppression Scan Jobs Set the method of background suppression to be used for scan operations Set how the machine detects density and dele...

Page 133: ...nsferred to the computer on the network or is sent via e mail Off Does not print a report regardless of the data transmission result On Automatically prints a Transmission Report when data is sent suc...

Page 134: ...act our Customer Support Center For information on the EP system refer to EP System P 692 EP Registration BB Registration Select BB Registration and then select Start to register the machine in EP sys...

Page 135: ...ontact our Customer Support Center Check Smart Card Details When you select Check Smart Card Details and touch your smart card to the smart card reader the information of the smart card appears on the...

Page 136: ...rk the text hidden in the background is printed as white cutout Default Watermark Set watermark text You can select text from Copy Prohibited Copy Duplicate and the strings assigned to Custom Watermar...

Page 137: ...printed Note The setting method applies to both the Watermark and Secure Watermark features Force Watermark Print Stored File Set whether or not to forcibly use the Watermark feature when printing fr...

Page 138: ...nt with a protection code embedded the copy or scan job is canceled Digital Codes Settings Set the passcode of the digital code and the text to embed in a document Analyzing the digital code enables y...

Page 139: ...Setting the Secure Watermark Effect enables you to embed hidden text in a copied printed document When the document containing the embedded hidden text is copied the hidden text appears as white cutou...

Page 140: ...g items are printed at the bottom right for Preset 3 or bottom left for Preset 4 of paper user ID and date and time Note Some items may not be printed depending on the job type and performance conditi...

Page 141: ...confidential information Note You can authorize a user to temporarily cancel force watermark printing For more information refer to User Roles and Authorization Groups P 369 If a layout template is s...

Page 142: ...reated and or transferred Only the jobs performed after the start of the Image Log Control feature will be covered by the Image Log Control feature Because the images to be controlled are created base...

Page 143: ...ows you to select an assurance level which affects whether to surely create an image log from Low or High Note If you select Low image logs may not be created depending on the conditions Resolution Se...

Page 144: ...lect from At the end of the job At the end of selections At power On and When maxi mum is reached Notify Job Completion by E mail You can receive the results of jobs performed by an e mail notificatio...

Page 145: ...t per Job is selected the machine slightly shifts the output position per set or per job print job respectively Note This feature does not appear for some models An optional component is required For...

Page 146: ...O X O O O X O X B5 X O O X O O O O O X O O B4 X O O X O X O O O X O X 5 5 8 5 X X O X X X X X O X X X 5 5 8 5 X O X X X X X X X X X X 7 25 10 5 O O X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 1...

Page 147: ...X X B5 O O O X O X O X O X O X B5 O O O X O O O O O X O O B4 O O O X O X O O O X O X 5 5 8 5 X X X X X X X X X X X X 5 5 8 5 X X X X X X O O X X X X 7 25 10 5 X X X X X X X O X X X X 8 10 X X X X X X...

Page 148: ...6 X X X X X X B6 X X X X X X B5 X X O X O X B5 X O X X X X B4 X O O X X X 5 5 8 5 O O O X O X 5 5 8 5 O O X X X X 7 25 10 5 O O O X X O 8 10 X X O X X X 8 10 X X X X X X 8 5 11 O O O X O X 8 5 13 X X...

Page 149: ...tatus screen When power is switched on Displays the consumables status screen at startup When Auto Clear is activated Displays the consumables status screen when Auto Clear is executed Data Encryption...

Page 150: ...Overwrite Hard Disk 1 Select Tools System Settings Setup Create Folder to display the Create Folder screen 2 Select the folder and then select Delete Folder 3 Select Close 4 Press the Machine Status b...

Page 151: ...en Entering the passcode is required when our service representative performs maintenance Important When On is set note the followings If you lose the system administrator s user ID and passcode the i...

Page 152: ...cannot add or edit the Address Book Note You can also give users authority to deactivate Restrict User to Edit Address Book For more information refer to User Roles and Authorization Groups P 369 Aut...

Page 153: ...number of features displayed on the Copy screen 4 Features The following four features are shown on the screen Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displa...

Page 154: ...out tray displayed in Transparency Options on the Output Format screen Copy Defaults You can set the default settings of the Copy feature When the machine is turned on or the machine exits Energy Save...

Page 155: ...crements Note You cannot copy the whole area even if you set 0 to Edge Erase Top Edge For the printable area refer to Printable Area P 597 Edge Erase Bottom Edge Set the default value for the amount o...

Page 156: ...ut Adjustment screen Pages per Side Set the default value for Pages per Side in the Copy and Output Format screens Copy Output Set the default value for Copy Output in the Copy screen Note To use the...

Page 157: ...te Stamp is selected for Annotations in the Output Format screen Date Font Size Set the default value for Font Size displayed when Date Stamp is selected for Annotations in the Output Format screen Pa...

Page 158: ...r a certain time has elapsed in the confirmation screen You can set the time until the memory full procedure is carried out For more information refer to Auto Job Release P 123 Delete Job Deletes the...

Page 159: ...ted for Original Type in the Image Quality screen set whether or not to display Text on See Through Paper Face Up Down Output Reverse Order Set whether or not to display Face Up Reverse Order under Fa...

Page 160: ...ize as the default can avoid extra operations required during the use of the machine A B Series Size You can select a size from A and B series sizes Inch Size You can select a size from inch series si...

Page 161: ...e method of displaying the Tools screen refer to System Settings Procedure P 104 2 Select an item to set or change Port Settings Set the interface of the machine connected to a client In Port Settings...

Page 162: ...communication protocol PostScript Wait Timeout The machine automatically terminates a connection when the machine does not receive data for a certain period of time When data is being printed with RA...

Page 163: ...pt 3 Kit optional is required Bonjour Port Status Select Enabled to use Bonjour Note The Adobe PostScript 3 Kit optional is required to use the port However for Mac OS X 10 4 11 or later you can use t...

Page 164: ...lt Notice are notified as the machine status You can configure the E mail Notification Service in CentreWare Internet Services For more information refer to the help of CentreWare Internet Services UP...

Page 165: ...port However you can use the same port number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD WebDAV Port Status Select Enabled when yo...

Page 166: ...0BASE TX Half Duplex as the default value 10 Mbps Full Duplex Select this to set 10BASE T Full Duplex as the default value 10 Mbps Half Duplex Select this to set 10BASE T Half Duplex as the default va...

Page 167: ...acter on the screen select Backspace to delete the character IPv4 Gateway Address Enter the gateway address using the keyboard displayed or the numeric keypad when selecting STATIC at IPv4 IP Address...

Page 168: ...from the DHCP server DNS Server IP Address When Get IP Address from DHCP is set to Disabled manually set the DNS server address Automatically Configured IPv6 Address Displays the following addresses a...

Page 169: ...mymail Machine Name Enter the machine name with up to 32 single byte characters Host Name Enter the host name with up to 32 single byte characters Important When you use SMB enter the first 15 letters...

Page 170: ...the HTTPS proxy server port number from 1 to 65535 The default value is 8080 Important Do not use the numbers assigned to the other ports HTTPS Proxy Server Authentication Select Enabled when authent...

Page 171: ...Port Number Set the HTTP proxy server port number from 1 to 65535 The default value is 8080 Important Do not use the numbers assigned to the other ports HTTP Proxy Server Authentication Select Enable...

Page 172: ...nd subsequent addresses are not used Even when the IP address is resolved automatically the port number login user name login password and server type cannot be automatically obtained Set these manual...

Page 173: ...mber from 1 to 65535 The default value is 5060 Primary Server Login User Name Enter the login user name of the primary server Up to 31 characters are allowed Primary Server Login Password Enter the lo...

Page 174: ...the RTP listening port number from 1 to 65535 Important Do not use any numbers assigned to other ports Prioritize T 38 IP Packets Set the priority of IP packet transmission from 0 to 255 Note The val...

Page 175: ...s and then select Save Up to 128 characters are allowed SMTP Server Port Number Enter a port number in the range from 1 to 65535 The default value is 25 Important Do not use the numbers assigned to th...

Page 176: ...ttings for authentication Primary Server Name Address Enter the primary server name or IP address Note For IPv4 enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 2...

Page 177: ...User Name of a user found through the search is used as the user ID or a job and the owner of a job flow sheet and a folder Attribute of Typed User Name When Authentication of User Attributes is used...

Page 178: ...Set this item only when authentication is required for the search for the directory service Up to 255 characters are allowed Password Set a login password for the user specified in Login Name Up to 32...

Page 179: ...LDAP attribute type of custom items 1 to 3 In addition to Attribute Type of Name and Attribute Type of E mail Address you can assign user attributes registered on the LDAP server for a search Up to 32...

Page 180: ...x is a numeric value from 0 to 255 Security Settings Set the security settings SSL TLS Settings Configure the SSL TLS settings Device Certificate Server Select a certificate for HTTP SSL TLS communica...

Page 181: ...ME when S MIME Communication is set to Enabled z E mails that fail to attach a signature or verification z E mails that are attached with an expired certificate Receive Untrusted Internet Fax If you s...

Page 182: ...d signature or Select during send XPS Signature Select the setting for XPS Signature from Do not add signature Always add invisible signature or Select during send IPSec Settings Configure the IPSec s...

Page 183: ...cted in Authentication Method Certificate Revocation Retrieval Settings Configure the settings for certificate revocation retrieval Level of Certificate Verification Select a level of certificate veri...

Page 184: ...n your environment Add Domain Name to User Name Select whether or not to add domain names to user names Output Destination for E mail Specify an output destination for e mail print Selecting Auto enab...

Page 185: ...e more memory beyond its memory capacity When you turn the machine on and the size set exceeds the total memory size the system automatically adjust the memory size Note When a port is set to Disabled...

Page 186: ...spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the memory capacity set is not accepted In such cases select Spool to Hard Disk or No Spooling Spool to Hard Dis...

Page 187: ...om 64 to 1024 KB in 32 KB increments Delete Form You can delete registered ESC P K forms 1 Select Delete Form 2 Select the print mode to delete forms ESC P Deletes ESC P K emulation forms Form Number...

Page 188: ...to ask whether or not to print the job If a paper type mismatch occurs during printing the machine ignores the paper type specified and prints the job in accordance with Paper Tray Priority Paper Siz...

Page 189: ...n the print driver beforehand For more information refer to the help of the print driver When user ID set in the print driver is not available Unknown User is printed Banner Sheet You can output a ban...

Page 190: ...is used as the substitute font PostScript Font Substitution Set whether or not to use ATCx as a substitute if a PostScript font specified in a job is not present Note This feature does not appear for...

Page 191: ...0 x 5C Allows you to select Backslash or Japanese Yen Sign to print 0x5C character when the OCR fonts are used Note This feature does not appear for some models An optional component is required For m...

Page 192: ...displaying the Tools screen refer to System Settings Procedure P 104 2 Select an item to set or change Screen Defaults You can set the items that appear in the First Tab screen The First Tab means th...

Page 193: ...e Scan services When the machine is turned on or the machine exits Energy Saver mode or when the Clear All button is pressed the machine resets to the default values set here Setting frequently used f...

Page 194: ...Set the default value for Resolution in the Layout Adjustment screen You can select from 200 dpi 300 dpi 400 dpi and 600 dpi Mixed Size Originals Set the default value for Mixed Size Originals in the...

Page 195: ...tomer Support Center Language of the Original Set the default language to identify the text on a document Note This feature does not appear for some models An optional component is required For more i...

Page 196: ...s User Name Only Uses only the user name part before of the login credential for the login name The domain part is not used Add Domain Name Uses the full login credential name including the domain nam...

Page 197: ...lect a ratio from standard magnification ratios Variable You can specify a magnification from 25 to 400 in 1 increments Other Settings You can configure other settings related to the Scan services spe...

Page 198: ...select either TIFF V6 or TTN2 Image Transfer Screen Select whether or not to display a message when the scan of a document completes Disabled Does not display a scan completion message Display Message...

Page 199: ...ompany co jp scanUrl doc1 get htm Store Send Link Maximum File Size Set the maximum data size of files that can be stored for the Store Send Link feature You can specify the value from 1 to 200 MB in...

Page 200: ...displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is selected in the Services Home screen Select from Fax Tab and Addres...

Page 201: ...nd Layout Adjustment screens to 2 Sided First Page 1 Sided Note This feature is for service representative use For more information contact our Customer Support Center Starting Rate Set the default va...

Page 202: ...recipient by entering the phone number or by selecting from the Address Book the screen prompting you to re enter the recipient appears If the same recipient has been entered the transmission process...

Page 203: ...ies Specify the number of redial destinations saved Manual Redial List Dial Mode Specify the destination type saved as a redial destination number When you deselect all the check boxes the Redial feat...

Page 204: ...single fax transmission By using this feature you can reduce your communication costs Select whether or not to enable the Batch Send feature Note that a batch send is not available for manual transmis...

Page 205: ...eceipt Set whether or not to print two pages of a fax document on one side of a sheet This is convenient for saving paper For example when two A5 pages are received they are printed on a single A4 she...

Page 206: ...ts of standard sizes are to be scanned we recommend that you select Standard Size Mode Note When Standard Size Mode is selected image loss may occur if the following types of documents are scanned Non...

Page 207: ...set the classification by line type the machine classifies the received documents by line type and store them in the folders specified 1 Select Folder Selector Setup 2 Select the line to register and...

Page 208: ...Detect If you frequently use non standard size paper for scanning setting non standard size as the default will save your time to specify the size each time A B Series Size You can select a size from...

Page 209: ...sion Header Text or Cover Page Enter up to 60 single byte characters using the keyboard displayed or the numeric keypad G3 Line 1 to 3 Fax ID When using G3 communications register the G3 ID The G3 ID...

Page 210: ...enabled machine Before specifying a profile check the profile that the destination machine supports TIFF S The Internet fax standard profile For documents larger than A4 the size is automatically redu...

Page 211: ...component is required For more information contact our Customer Support Center Fax Transfer from Address Book Set whether to permit forwarding of Internet fax data received by e mail via SMTP when the...

Page 212: ...not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print Attachment Only...

Page 213: ...ly when the transmission failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Data Size Splits by the data size set in Maximum Data Size...

Page 214: ...s E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or not to automatically add th...

Page 215: ...IP address or Internet address of the directory server primary must be set z The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Default Scan...

Page 216: ...rint Delete Confirmation Screen Set whether or not to display a confirmation screen for automatically deleting files after printing the files stored in a folder Convert Custom Size to Standard Size Se...

Page 217: ...are displayed when you select Job Flow Sheets on the Services Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from Administrator and Non System Admin...

Page 218: ...JFIF This feature is called the Media Print feature Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center 1 On t...

Page 219: ...e specified here you need to set Delete Expired Files to Yes For more information refer to Delete Expired Files P 228 Stored Job Expiration Date You can set whether or not to automatically delete prin...

Page 220: ...passcode digits between 0 and 12 digits A passcode is required when Secure Print or Private Charge Print files are to be stored or printed A passcode must be a string consisting of the number of digit...

Page 221: ...ation Settings When the machine is connected to a remote server ASP that is located in the Internet zone server certificate verification is available to prevent phishing attempts as with a Windows web...

Page 222: ...le to be imported from a dialog box displayed by clicking the Browse button 7 Click the Import button After a short while Settings have been changed is displayed 8 Refresh the web browser to reload Ce...

Page 223: ...l used Use the version of a web application that is set Web Applications Version in Web Browser Setup P 225 For example z http www example com z http 192 168 1 1 IPv4 z http 2001 DB8 1234 IPv6 z https...

Page 224: ...connected requires other than a user ID and its password for authentication Password Enter the password for the User ID with up to 128 characters Machine Authentication Notification Set whether or not...

Page 225: ...ct an item to set or change Web Applications Version Select a version of the Web applications service from V2 Old Version and V4 New Version Important If V2 Old Version is selected the following setti...

Page 226: ...Tools 226 Tools 5 Enable File Printing Set whether or not to use the File Printing feature The File Printing feature allows you to directly print the printable files obtained from the remote Web serve...

Page 227: ...chine fax received documents or print documents sent from a computer in the machine You also can send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can...

Page 228: ...is selected z Print Delete Read A passcode entry is required when printing or deleting the file in the folder Delete Files After Retrieval When a file stored in a folder is printed or is retrieved fro...

Page 229: ...r job flow sheets are deleted they cannot be restored Stored Programming The Stored Programming feature enables you to register frequently used settings and record a series of operations For more info...

Page 230: ...folder The Authentication feature restricts the use of the job flows For information on the available Job Flow features and restrictions on use refer to Authentication for Job Flow Sheets and Folders...

Page 231: ...37 Create New Job Flow Sheet Create a new job flow 1 Select an item to set and then select Edit Delete Deletes all setting values of the selected item Edit Confirm or change the settings of the select...

Page 232: ...screen Name Fax Number Displays the name and fax number specified Remove Deletes all information for the selected recipient Edit Displays the Edit Recipient screen which allows you to check or change...

Page 233: ...Header Text to an Internet fax Send as E mail ApeosPort Series Models Only Specify the recipients for e mail transmission You can specify a total of 100 addresses either by selecting from the Address...

Page 234: ...ill be displayed when Transfer via FTP 1 is configured Address Book When the server address is registered on the Address Book you can specify the address from the Address Book The specified address ap...

Page 235: ...d Password Select Name Server Shared Name Save in User Name or Password to display an input screen The numbers of characters you can input are as follows z Name Up to 18 single byte characters z Serve...

Page 236: ...selected For more information on the Edit Recipient screen refer to 5 Scan in the User Guide Close Menu Deselects the selected item Edit Delete You can check the content of a job flow sheet and edit c...

Page 237: ...he one touch buttons The one touch buttons are available for fax IP Fax SIP Internet Fax E mail and Scan to PC For more information on the relationship between the address numbers and the one touch bu...

Page 238: ...ctory default setting When selecting Server as the address type The following items appear z Address Type z Given Name z E mail Address z Custom Item 1 Telephone Number z Name z Custom Item 2 Office z...

Page 239: ...er a single alphanumeric index character for use as a keyword to search with the Address Book For information about how to enter characters refer to Entering Text P 34 z Address Type z Delay Start z F...

Page 240: ...9 Custom Item 3 The attribute name set as Attribute Name of Custom Item 3 is shown as the item name By factory default the item name is set to Department You can input any information as an auxiliary...

Page 241: ...ters For example fuji example com fuji is a user name and example com is a domain name z For Windows NT domains Domain name User name Domain name up to 64 characters User name up to 32 characters For...

Page 242: ...display the previous screen or to display the next screen 4 Select Save The image of the Fax Cover Page is displayed 5 Select Save Maximum Image Size Select the maximum image size from A3 B4 or A4 to...

Page 243: ...the numeric keypad Note The relay station ID is the address number for the base station the machine already registered on the relay station 3 Select Speed Dial 001 099 4 Enter a speed dial number of...

Page 244: ...To delete all information registered select Delete Important Deleted information cannot be restored Create Fax Group Recipients You can register addresses for broadcast transmission as a group Each gr...

Page 245: ...this group Deletes a registered address Select the speed dial or enter the speed dial number to delete with the numeric keypad and then select Delete from this group Add Fax Comment You can register...

Page 246: ...d users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The s...

Page 247: ...ur passcode later refer to Changing Passcode P 400 E mail Address Enter an e mail address with up to 128 characters The address set here will be set as From under E mail For information about how to e...

Page 248: ...Print Service Maximum number of black and white pages allowed 1 to 9 999 999 User Role User Role Allows you to select a user role for a user z User No special authority is given to this user role z Sy...

Page 249: ...registered information for all registered users in a single operation or reset the auditron data It is also available to print contents for confirmation before resetting The settings described here ar...

Page 250: ...selected item System Administrator s Meter Copy Jobs You can check or reset the total impression copied using the System Administration mode on the screen The total impressions are counted up to 9 999...

Page 251: ...D z Display User ID Prompt Only Prompts users to enter their user ID only z Display Account ID Prompt Only Prompts users to enter their Account ID only z Display No Prompts Does not prompt users to en...

Page 252: ...for each of the services copying printing and scanning Note This item is displayed when Login to Local Accounts is selected in Login Type and Local Accounting is selected in Accounting Type Only the b...

Page 253: ...t whether or not to use the connected accounting or billing device from None or Connected Note While a device for maintenance is connected you cannot change the setting Accounting Billing Device Selec...

Page 254: ...arged Select from Charge by Card Number and Do not Charge by Card Number This feature is available for Card Activated Cumulative and Card Activated Subtractive Track with Cumulative Device The feature...

Page 255: ...ngs Procedure P 104 2 Select an item to set or change System Administrator Settings In System Administrator Settings you can set the system administrator ID and passcode We recommend setting the syste...

Page 256: ...Note If no passcode is set leave the text boxes blank and select Save 4 Select Retype Passcode enter the same passcode and then select Save 5 Select Save 6 A confirmation window appears Select Yes to...

Page 257: ...es Home screen Also Requires Login is displayed at the lower left of the Services Home screen and Requires Login are not displayed after authentication When Locked Hide Icon is selected for a service...

Page 258: ...ve Files from Folder Create View User Accounts To enable the Accounting feature register user IDs and user names to authenticate registered users You can set a limit on the number of pages for each us...

Page 259: ...shown on the screen Use this feature to enhance security as required When you select Show the characters you enter are echoed on the screen in the normal way as you enter the user ID When you select...

Page 260: ...en Enabled is selected the owner of the smart card is verified not only by PIN code verification but by certification verification of the smart card and private key match In this case the upper level...

Page 261: ...he system administrator or a user uses the machine Minimum Passcode Length Set this item when you specify the minimum number of digits allowed for a passcode Set a value from 4 to 12 in 1 digit increm...

Page 262: ...D are displayed z Job Login Success Set the processing to apply to successfully authenticated jobs To print jobs select Print Job To save jobs as Private Charge Print select Save as Private Charge Pri...

Page 263: ...omatically Save as Charge Print Job Regardless of whether the Authentication feature is being used or not all received jobs are saved as Charge Print Important When using Save as Charge Print Job all...

Page 264: ...Run By Login User Only Hide Job Details This feature is displayed when Allow Job Viewing at All Times or Require Login to View Jobs is selected Select either No or Yes Overwrite Hard Disk Select whet...

Page 265: ...t service representative restricted operation refer to Service Rep Restricted Operation P 151 For more information on how to set passcode entry for control panel login refer to Passcode Policy P 261 F...

Page 266: ...5 Tools 266 Tools 5...

Page 267: ...ings This chapter describes how to set up CentreWare Internet Services z Installation of CentreWare Internet Services 268 z Starting CentreWare Internet Services 270 z Configuring Machine Settings Usi...

Page 268: ...r Windows 7 z Microsoft Internet Explorer 8 0 For Windows Vista z Microsoft Internet Explorer 7 0 For Windows XP z Mozilla Firefox 3 0 z Microsoft Internet Explorer 6 0 Service Pack 3 For Mac OS X 10...

Page 269: ...eady set you can skip this step For an environment with DHCP or BOOTP configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is prefer...

Page 270: ...host name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port n...

Page 271: ...chine resets the settings automatically Auto Clear For information about Auto Clear refer to Auto Clear P 123 You may be prompted to enter your user name and passcode when you attempt to change settin...

Page 272: ...delete method of jobs Paper Tray Attributes Refer to Changing the Paper Settings P 55 Paper Settings Refer to Changing the Paper Settings P 55 Energy Saver Settings Refer to Changing the Interval for...

Page 273: ...net Fax Refer to E mail Internet Fax Service Settings P 212 Fax Refer to Fax Service Settings P 200 Scan to PC Refer to Configuration of Scan to PC P 308 Scan to Home Refer to Configuration of Scan to...

Page 274: ...stered on the machine Also allows you to select delete and export of the certificate Certificate Revocation Retrieval Settings Refer to Certificate Revocation Retrieval Settings P 183 IEEE 802 1x Refe...

Page 275: ...l component is required For more information contact our Customer Support Center z Print Overview 276 z Installation When Using USB Port 279 z Installation When Using TCP IP LPD Port 9100 281 z Instal...

Page 276: ...print driver from our web site Using the Machine as a Local Printer USB Use a USB interface cable to directly connect the machine to a computer For more information on how to set up the machine using...

Page 277: ...et received The frame type can also be fixed If however there are multiple protocols running on the same network use Ethernet II specification Some network equipment such as hubs may not be compatible...

Page 278: ...the Adobe PostScript 3 Kit optional if you install the print driver for Mac OS X contained in the driver CD Kit 7 The Adobe PostScript 3 Kit optional is required The machine does not support Mac OS 10...

Page 279: ...r for Mac OS X contained in the CD ROM provided with the driver Step 2 Configuration on the Machine The following describes the configuration procedures to use a USB interface on the machine Note To p...

Page 280: ...hout the Adobe PostScript 3 Kit optional if you install the print driver for Mac OS X contained in the CD ROM provided with the driver For information on the installation procedures of Adobe PostScrip...

Page 281: ...c OS X 10 6 10 7 you can use the Port9100 port without the Adobe PostScript 3 Kit optional if you install the print driver for Mac OS X Step 2 Configuration on the Machine The following describes the...

Page 282: ...us and then select Change Settings 5 Select Enabled and then select Save 5 Select Close repeatedly until the Tools screen is displayed 6 Select Close Note Rebooting the machine may be required dependi...

Page 283: ...Jobs Properties General Setup Memory Settings LPD Note The spool destination can be configured when the LPD port is enabled z Receiving buffer size for Port 9100 Properties General Setup Memory Setti...

Page 284: ...or the Driver CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 286 For information on how to configure the setting u...

Page 285: ...Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed 3 Set an IP address and the oth...

Page 286: ...Services users need to have the environment to connect to the internet The communication fee shall be borne by you For information on how to start CentreWare Internet Services refer to Starting Centr...

Page 287: ...e TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Driver CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWar...

Page 288: ...ion on the SMB settings refer to CentreWare Internet Services Setting Items P 288 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For...

Page 289: ...ation When Using Microsoft Network SMB 289 Printer Environment Settings 7 z Password Encryption z Obtain WINS Server Address Automatically z Primary Server IP Address Port z Secondary Server IP Addres...

Page 290: ...procedures to use Internet Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Dr...

Page 291: ...s Setting Items P 291 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Sup...

Page 292: ...nternet Services refer to CentreWare Internet Services Setting Items P 293 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad o...

Page 293: ...the CD ROM provided with the Adobe PostScript 3 Kit optional CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services For details on...

Page 294: ...7 Printer Environment Settings 294 Printer Environment Settings 7...

Page 295: ...various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center...

Page 296: ...s Print E mail You can send and transfer e mails with files attached from computers File formats that can be attached to the e mails are TIFF PDF JPEG JFIF XDW DocuWorks documents XBD DocuWorks binder...

Page 297: ...n receive the result of the jobs performed by e mail For more information refer to Notify Job Completion by E mail P 144 z E mail Notification You can receive an e mail notification when a file is sav...

Page 298: ...e E mails are sent via TCP IP O O O O O O Subnet mask Required when the network is divided into subnets U U U U U U Gateway address Required when multiple networks are connected by gateways U U U U U...

Page 299: ...Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 Machine e mail address When using the E mail feature on the machine an e mail account of the machine must be re...

Page 300: ...dmin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Sett...

Page 301: ...ard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passco...

Page 302: ...refer to S MIME Settings ApeosPort Series Models Only P 181 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Note Rebooting the machine may be required depending on the se...

Page 303: ...mation contact our Customer Support Center z Scan Service Overview 304 z Configuration of Store to Folder 306 z Configuration of Scan to PC 308 z Configuration of Store to USB 311 z Configuration of N...

Page 304: ...e FTP or SMB protocol You can scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration...

Page 305: ...ine can convert a scanned document into electronic form store it in the hard disk and send a URL that indicates the location of the document Note To use the Store Send Link feature you need to configu...

Page 306: ...efer to Configuring Machine Settings Using CentreWare Internet Services P 271 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypa...

Page 307: ...d reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print...

Page 308: ...fessional or Microsoft Windows XP FTP service of Microsoft Internet Information Server 3 0 or later z Mac OS X FTP service of Mac OS X 10 2 X 10 3 8 10 3 9 10 4 2 10 4 4 10 4 8 10 4 9 10 4 10 10 4 11...

Page 309: ...g SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled...

Page 310: ...d and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 83 Step 3 Configuration on the Computer Create a destination folder on your comput...

Page 311: ...FAT12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with the machine CentreWare Internet Services Setting Items You can enable disable the Store...

Page 312: ...08 R2 Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following...

Page 313: ...is displayed 5 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuratio...

Page 314: ...For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Internet Services user...

Page 315: ...more information about a remote authentication system refer to Authentication System P 176 Destination Computer The following operation system must be installed on a destination computer For Mac OS X...

Page 316: ...address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol Settings P 166 4 Select Close repeatedly until the Tools screen is displayed 5 Select Close N...

Page 317: ...ion server selected configure settings under Remote Authentication Directory Service For LDAP Server Directory Service Settings a configuration is required regardless of a remote authentication server...

Page 318: ...by clicking LDAP Mapping for Home Directory is identical with the screen displayed by selecting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by...

Page 319: ...nment Settings 9 Step 5 Configuration on the Computer Create a destination folder on your computer and set it as a shared folder and then set write rights on the folder Note To use SMB on Mac OS X set...

Page 320: ...ools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select...

Page 321: ...up correctly For information on how to print a configuration report refer to Print Reports P 83 Step 2 Configuring the SNMP Port Configure the transport protocol for the SNMP port using CentreWare Int...

Page 322: ...r each procedure Step 1 Configuring E mail 322 Step 2 Enabling Authentication 322 Step 3 Other Settings 322 CentreWare Internet Services Setting Items 323 Step 1 Configuring E mail Configure the e mai...

Page 323: ...tachment z Device Information z Authenticated User Signature For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To d...

Page 324: ...ng Machine Settings Using CentreWare Internet Services P 271 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard...

Page 325: ...On Windows 7 select Control Panel Devices and Printers and confirm the machine name on the screen It is convenient to configure the settings such as the color format file type and resolution in Scan P...

Page 326: ...9 Scanner Environment Settings 326 Scanner Environment Settings 9...

Page 327: ...e the services via IP fax SIP on the machine Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center z IP Fax SIP O...

Page 328: ...bes the prerequisites to use the IP fax SIP feature on the machine System Requirements for the Machine z IP Fax SIP Kit z The machine is connected to the intranet The following equipment can also be u...

Page 329: ...the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcod...

Page 330: ...2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s...

Page 331: ...3 Configure the required settings and then select Save For information on the screen default refer to Screen Defaults P 200 3 Set the default settings of the Fax feature 1 Select Fax Defaults 2 Config...

Page 332: ...t Enable SIP Server and then select Change Settings 4 Select Yes and then select Save 5 Select SIP Server IP Address Resolution and then select Change Settings 6 Select a method to obtain the SIP serv...

Page 333: ...settings For more information on VoIP gateway registration refer to VoIP Gateway Setup P 173 1 Select Connectivity Network Setup 2 Select SIP Settings 3 Select VoIP Gateway Setup and then select Chang...

Page 334: ...10 Using IP Fax SIP 334 Using IP Fax SIP 10...

Page 335: ...a the Internet Fax on the machine Note This feature does not appear for some models For such models an optional component is required to use this feature For more information contact our Customer Supp...

Page 336: ...settings for your e mail environment Item Description Internet Fax Inter netFax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail tra...

Page 337: ...dels only Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail...

Page 338: ...ed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x adm...

Page 339: ...yboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default pas...

Page 340: ...ct Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings ApeosPort Series Models Only P 181 8 Select Close...

Page 341: ...he Server Fax service on the machine z Server Fax Overview 342 z Preparations 342 z Installation Procedure 343 Note This feature does not appear for some models For such models an optional component i...

Page 342: ...re is enabled the Fax feature is detected as not installed even if the Fax Kit 2 is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports...

Page 343: ...efer to Configuring Machine Settings Using CentreWare Internet Services P 271 Note You can switch to the Server Fax feature also on the machine s control panel 1 Start a web browser 2 Enter the machin...

Page 344: ...n the tree in the left frame click Defaults 7 On the General screen set Scan File Transfer Report under Fax 8 Set Optional Information under Job Log 9 Click Apply to enable the settings 10 On the tree...

Page 345: ...gs For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 301 The following settings are additionally required for the SMTP server z Domain Name z E mail Add...

Page 346: ...12 Using the Server Fax Service 346 Using the Server Fax Service 12...

Page 347: ...tal Signature feature on the machine z Encryption and Digital Signature Overview 348 z Configuration of HTTP Communications Encryption 351 z Configuration of Encryption using IPSec 353 z Configuration...

Page 348: ...For more information on how to import a certificate refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the envir...

Page 349: ...rt a certificate issued by another CA using CentreWare Internet Services to the machine Encryption using IPSec IPSec enables IP level not application level encrypted communications with remote devices...

Page 350: ...password For information on how to encrypt PDF and DocuWorks documents refer to 5 Scan E mail File Format Selecting a File Format for Output Data in the User Guide Encryption Digital Signature of PDF...

Page 351: ...n the machine No certificate is registered to the machine by factory default Configure certificates for an SSL server as needed The following describes the procedures to set up a certificate by Centre...

Page 352: ...ick SSL TLS Settings 3 Select the Enabled check box for HTTP SSL TLS Communication 4 Set up HTTP SSL TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When t...

Page 353: ...igure the following setting to set up a certificate on the machine z Configuring certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the mac...

Page 354: ...se button and then select Save 8 Click the Import button 9 Refresh the web browser 3 Configure the certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and IP...

Page 355: ...r details on the settings refer to IPSec Settings P 182 8 Select Close Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following...

Page 356: ...MIME Configuration on the Machine Configure a certificate on the machine No certificate is registered on the machine by factory default Configure the following settings to set up a certificate on the...

Page 357: ...resh the web browser 3 Configure the certificate Note Skip this step for DocuCentre series models 1 Click Security to display the items in the folder 2 Click Certificate Management 3 Select Local Devi...

Page 358: ...the machine 4 Click Apply Step2 Configuration on Sender and Recipient To transmit e mails encrypted or with digital signature attached a device certificate and a personal certificate must be register...

Page 359: ...vices users need to have the environment to connect to the internet The communication fee shall be borne by you When source is a computer and destination is the machine The device certificate of the m...

Page 360: ...igned Certificate To export a certificate select the Properties tab Security Certificate Management and select a certificate to export and then click the Export this certificate button For information...

Page 361: ...achine to a computer You must register a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the ma...

Page 362: ...nt 3 Select Local Device for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Det...

Page 363: ...chine include the root certificate in the personal certificate For information on how to register import a certificate click Help at the upper right corner of the CentreWare Internet Services screen t...

Page 364: ...13 Encryption and Digital Signature Settings 364 Encryption and Digital Signature Settings 13...

Page 365: ...s and to manage account usage on the machine Note The Remote Access feature is available on the ApeosPort series models only z Overview of Authentication and Accounting Feature 366 z Authentication 36...

Page 366: ...er information registered on the machine and Login to Remote Accounts that authenticates users based on the user information registered on a remote server For more information about the feature refer...

Page 367: ...unt administration Local Accounting Network Accounting and Xerox Standard Accounting For more information refer to Types of Account Administration P 371 Available Combinations of Login and Accounting...

Page 368: ...system administrator uses a specific user ID called a system administrator s user ID To login as the system administrator enter the system administrator s user ID in the user ID entry field on the sc...

Page 369: ...nge the passcode of the system administrator Account Administrator The following authorities are given z Create delete change except for passcode and view unavailable depending on some settings user i...

Page 370: ...of authentication methods are available according to the registration condition of user information Login to Local Accounts Login to Local Accounts uses the user information registered on the machine...

Page 371: ...Accounting Types may be grayed out and not selectable depending on the Login Type selected For more information refer to Authentication and Accounting Relationship P 372 The Account Administration fea...

Page 372: ...t refer to the help of CentreWare Internet Services Important When setting the user information or account information for another machine we recommend that you use the Cloning feature of CentreWare I...

Page 373: ...restrictions that can be set for the machine as a whole refer to Service Access P 257 Services Restricted by User ID Authentication For User ID Authentication the services restricted by authenticatio...

Page 374: ...e configured with the remote service When Login Type is Login to Remote Accounts When the remote authentication is used the account administration information can be managed with ApeosWare Log Managem...

Page 375: ...tered in multiple domains each user ID must be unique Before a user sends a job from a computer print and fax the user needs to log in from the computer to the remote server to have the server confirm...

Page 376: ...e number of pages specified in the account limit is processed For more information refer to Service Access P 247 5 When you set When Smart Card Reader is Connected under Tools Authentication Security...

Page 377: ...counts The account administration information can be managed with ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately For information on ApeosWare Log Management s...

Page 378: ...r IC Card Reader the machine automatically prints the print job being paused We recommend that you use Charge Print or Private Charge Print to avoid unintended printing 5 The user ID of the card is ch...

Page 379: ...sing software such as EasyOperator The job flow sheets created on the computer cannot be edited or copied on the machine The following four types of job flow sheets are available for the machine Gener...

Page 380: ...ailable U Available to the System Administrator only 1 Viewing copying selecting and executing job flow sheets Types of Folders and Overview The following three types of folders can be used with the m...

Page 381: ...w sheets to folders vary depending on whether the Authentication feature is enabled The types of job flow sheets and folders to be linked vary depending on whether the Authentication feature is enable...

Page 382: ...sheets which are no longer available for use as a result of a change in the Login Type are linked to folders they cannot be edited or copied but still can be used If you cancel the links however the...

Page 383: ...d Folders If job flow sheets which are no longer available for use as a result of a change in the Login Type are linked to folders they cannot be edited or copied but still can be used If you cancel t...

Page 384: ...a user other than a guest user in Login to Remote Accounts Important If authenticated as a guest user in Login to Remote Accounts you are treated as an unregistered user local user and cannot operate...

Page 385: ...onger be displayed and will be unavailable Linking Job Flow Sheets and Folders When the Authentication feature is enabled the relationships between users and folders are as follows For information on...

Page 386: ...ble Folder Job Flow Unregistered Users Local Users Login Users System Administrators General shared Admin shared Personal General shared Admin shared Personal owner Personal Non owner General shared A...

Page 387: ...ets Other than machine s print driver 1 Unregistered user Pages sheets Secure Print Store Files Required Print Files Not required 2 Login user Pages sheets Sample Set Store Files Print first set Requi...

Page 388: ...tion Receptions pages charging units Print Folder received Fax Required 1 Login user Printed pages number of sheets Fax Polling Storing for Polling Folders Polling Folders Required 1 Automatic Send to...

Page 389: ...ed pages are split for printing the number of pages counted will be those received not those printed The number of charging units is not counted for the following communications When dialing a fax num...

Page 390: ...gin to Local Accounts Specify the Login Type and access control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the defaul...

Page 391: ...and Add This User To Authorization Group respectively and then select Save 20 Select Close repeatedly until the Tools screen is displayed 21 Select Close Note Rebooting the machine may be required de...

Page 392: ...se ApeosWare Authentication Management as a remote server select Authentication Agent 17 Configure the settings for the remote authentication server For more information on the Authentication feature...

Page 393: ...he default authentication group The settings changed here will be used as the default value of the authorization group for a created user 1 Press the Log In Out button 2 Enter the system administrator...

Page 394: ...ext and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Authentication...

Page 395: ...s Two types of IC Card Reader are supported by the machine Each IC Card Reader supports following smart card types When using DENSO PR 450UDM z MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE com...

Page 396: ...rting CentreWare Internet Services P 270 2 Click the Properties tab 3 Click Security and then click Smart Card Settings 4 Select the smart card to use 1 Click Edit next to the smart card 2 Select the...

Page 397: ...When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services...

Page 398: ...ss and Feature Access settings for each service and then select Save For more information on the Service Access refer to Service Access P 247 10 If necessary select a user role and an authorization gr...

Page 399: ...to Passcode Policy P 261 For more information on user registration from the touch screen refer to Create View User Accounts P 246 Note An optional component is required to use this feature For more in...

Page 400: ...ut method as using the control panel Changing Passcode You can change the passcode to use for user authentication Change the passcode by following the steps in this section Changing Passcode by User W...

Page 401: ...1 Authentication and Accounting Features 14 5 Enter the account number of the user to set or change in Account Number and then click Edit 6 Enter a new passcode in Password 7 Re enter the new passcode...

Page 402: ...14 Authentication and Accounting Features 402 Authentication and Accounting Features 14...

Page 403: ...y Trouble 410 z Trouble during Copying 415 z Trouble during Printing 418 z Trouble during Faxing 420 z Trouble during Scanning 429 z Network related Problems 434 z Media Print Text Trouble 448 z Error...

Page 404: ...stic Request Repair Request P 134 and Check EP Connection P 134 For more information on the EP system refer to EP System P 692 The machine does not work properly Yes Action Refer to Machine Trouble P...

Page 405: ...ine or the components installed may have a trouble Switch the main power and power off and then on If the error still is not resolved contact our Customer Support Center The Error indicator is lit Is...

Page 406: ...equired port status set to Enabled Check the status of the port to use and then set the port status to Enabled Refer to Port Settings P 161 Paper is not fed from Tray 5 Is the specified size paper loa...

Page 407: ...ment when copying Is the document in the correct position Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide Is the document loaded correctly Are the document guides on th...

Page 408: ...Paper Jams P 533 or Loading Paper P 42 Is non standard paper loaded in the tray Replace with paper that meets machine specifications Refer to Paper Types P 36 or Loading Paper P 42 Is paper exceeding...

Page 409: ...adhesive tape from the document before copying Are the document guides set in the correct positions Adjust the document guide positions Refer to 3 Copy Copying Procedure in the User Guide Is a piece...

Page 410: ...or a blueprint Adjust the copy density or image quality Refer to 3 Copy Image Quality in the User Guide Is the document glossy printing paper Glossy printing paper easily sticks to the document glass...

Page 411: ...ay be partially missing or unclear Replace the paper with new one Refer to Loading Paper P 42 Is folded or wrinkled paper included in the tray Remove the unsuitable paper or replace all of the paper w...

Page 412: ...Clean the narrow glass strip Refer to Cleaning the Narrow Glass Strip and Document Presser P 74 Dirt appears at equal intervals The paper path is dirty Print a few pages to remove the dirt The drum c...

Page 413: ...h voltage power supply may have malfunctioned Contact our Customer Support Center Nothing is printed Two or more sheets of paper are being fed simultaneously double feed Fan the paper well and load it...

Page 414: ...er loaded The paper is damp Text is blurred The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 42 Paper has been added to the paper loaded The paper is damp White patches...

Page 415: ...ed documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 3 Copy Copying Procedure in...

Page 416: ...he User Guide The document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate for the document Copy black text If the printou...

Page 417: ...aper on top of the document when copying The document is misaligned Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide The document guides on the document feeder are not s...

Page 418: ...Off line select On line An error occurred in the machine Check the error details and take an appropriate action The IP address or SMB network path is not correctly set Set the correct IP address or S...

Page 419: ...option to specify a tray that contains the correct sized paper The image on the document edges is missing on the output The image is larger than the printable area Expand the printable area of the ma...

Page 420: ...e connection is correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same dialing method as the one Tone 10pps subscribed for the mach...

Page 421: ...tered on the machine to the fax driver For details on the Authentication Accounting feature refer to Authentication and Accounting Features P 365 For details on how to directly send a fax from the com...

Page 422: ...ode registered on the machine to the fax driver For details on the Authentication Accounting feature refer to Authentication and Accounting Features P 365 For details on how to directly send a fax fro...

Page 423: ...rioritize T 38 IP Packets P 174 A large amount of communication data loss occurs because the queue buffer assigned to each QoS of the network relay device such as a switch and router is low Set an app...

Page 424: ...ne is connected to the telephone network where the telephone and data networks are operated separately Configure QoS setting for the entire network environment and control traffic Set Prioritize T 38...

Page 425: ...on No paper is set Load paper in the machine to receive faxes Paper is jammed Follow the instructions displayed on the control panel to remove the jammed paper Refer to Paper Jams P 533 The machine i...

Page 426: ...ng sent The number of simultaneous connection for IP fax SIP is one The machine cannot send and receive an IP fax SIP at the same time Wait until the sending completes and then ask the sender to send...

Page 427: ...onment Set appropriate communication parameters on the VoIP gateway for your environment IP fax SIP machine is connected to the data network where the telephone and data networks are operated separate...

Page 428: ...mit value for page splitting According to the setting combination specified the received document is printed as follows Refer to Border Limit P 204 or Auto Reduce On Receipt P 205 Although the Folder...

Page 429: ...o 5 Scan Scanning Procedure in the User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition th...

Page 430: ...cable to the machine Refer to Interface Cables P 21 The network between the computer and machine is abnormal Check with your network administrator Unable to open a folder The folder is unregistered Re...

Page 431: ...ion is not correctly specified Correctly specify the save destination The login name is not entered correctly Correctly enter the login name The password is not correctly entered Correctly enter the p...

Page 432: ...document cover Refer to Cleaning the Document Cover and Document Glass P 74 The document is a transparent type such as a transparency film If the document is transparent dirt on the document cover ma...

Page 433: ...e User Guide The document is a non standard size Specify the document size Refer to 5 Scan Scanning Procedure in the User Guide The document is folded Flatten the curl and load the document again Refe...

Page 434: ...t Although Search for Other Computers Start Search Other Computers on the computer is displaying the machine Network Computer does not display the machine If the machine and the computers are set to d...

Page 435: ...dicate that no more remote computers can be connected Wait for a while and try printing again Cause Check point Remedy You are trying to delete all print data displayed in the Print window Only the sy...

Page 436: ...name Re send the print data to the print queue for which the job sender user or group name is registered as the User Use NWADMIN from a computer to register job sender user or group name to User of P...

Page 437: ...allel the port is set to LPT1 and the location is set to automatic mode local under Print Server Information Printer Printer xxx Environment Configuration Use PCONSOLE from computer to set the printer...

Page 438: ...se the Driver CD Kit from a computer to correctly set the file server name tree name context active mode Use CentreWare Internet Services from a computer to correctly set the file server name tree nam...

Page 439: ...ne are different Confirm the printer language on the machine Match the printer language of the print data and the printer language configured on the machine Cause Check point Remedy The user is not li...

Page 440: ...rocess Confirm whether any error messages are displayed on the control panel Restart the machine Wait until the screen completely goes out to switch on the machine power The machine is not set to the...

Page 441: ...the printer names is automatically changed when starting the machine Therefore depending on the timing of starting the printer the machine may be started with a different name and documents are print...

Page 442: ...g Are you using a specified browser Refer to Installation of CentreWare Internet Services P 268 to confirm whether your browser is supported Selecting the menu on the left frame does not update the ri...

Page 443: ...Domain Filtering set Confirm whether your own domain is set to Allow Domains on CentreWare Internet Services Are the SMTP server and or POP3 server operating properly Consult your network administrat...

Page 444: ...a the proxy server Set the IP address of a DNS server that can resolve the address of the proxy server z When not connecting via the proxy server Set the IP address of a DNS server that can resolve th...

Page 445: ...ment using the proxy server you must configure the machine to use the proxy server to connect to a desired Web server Make sure that you configure the settings to use the proxy server The setting to u...

Page 446: ...en you submit a print job via an IPv6 network Use an IPv4 network for the Secure Watermark feature The Secure Watermark feature does not function on an IPv6 network When SSL is enabled on CentreWare I...

Page 447: ...il address using the FQDN Symptom Remedy Unable to search devices with IPv6 addresses in UPnP In an IPv6 environment use Function Discovery of WSD In an IPv6 network with no DNS server installed authe...

Page 448: ...s follows Symptom Cause Remedy Media Print Text is not displayed on the Services Home screen The optional software USB Memory Kit is not recognized by the machine Correctly set the software option or...

Page 449: ...error despite following the instructions described in the table contact our Customer Support Center The contact number is printed on the label or card attached to the machine Error Code Cause and Rem...

Page 450: ...to process the document because the specified scan area is too small Remedy Increase the resolution or scan area 003 752 Cause A mix sized document was to be scanned at 600 dpi in Color 2 sided Remedy...

Page 451: ...switch on the machine power If the error still is not resolved contact our Customer Support Center 005 500 Cause An error occurred in the document feeder Remedy Switch off the machine power make sure...

Page 452: ...ch on the machine power If the error still is not resolved contact our Customer Support Center 012 254 Cause The sensor was activated because the paper being output to the Finisher was removed before...

Page 453: ...is displayed even after you install the staple cartridge remove the cartridge and then install it again 012 402 Cause The punch waste container of the finisher is not installed Remedy Install the punc...

Page 454: ...still is not resolved contact our Customer Support Center 016 232 Cause An error occurred during initialization of the high compression board Remedy Switch off the machine power make sure that the tou...

Page 455: ...our Customer Support Center 016 330 016 331 016 332 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine...

Page 456: ...02 1x authentication method cannot be processed Remedy Set the authentication method of the machine to the same method as set for the authentication server 016 402 Cause The authentication connection...

Page 457: ...lt your system administrator 016 414 Cause A network error occurred Remedy Check the followings z The LAN cable connection z The IP address setting z The default gateway setting z The subnet mask sett...

Page 458: ...the machine power make sure that the touch screen is blank and then switch on the machine power 016 500 016 501 016 502 Cause An error occurred Remedy Switch off the machine power make sure that the...

Page 459: ...2 confirm whether the source port number for SMTP is correct 016 514 Cause An error occurred during processing of an XPS document Remedy If an error occurred while printing from a driver which support...

Page 460: ...ause LDAP server SSL authentication error The server certificate will expire soon Remedy Change the SSL certificate of the LDAP server to a valid one You can clear this error by selecting Disabled for...

Page 461: ...uppercase 016 535 Cause The specified file does not exist on the Remote Download server Remedy Confirm the file 016 536 Cause An error occurred when accessing the DNS prior to connecting to the Remot...

Page 462: ...of ApeosWare Authentication Management or ApeosWare Authentication Agent is invalid Remedy Correctly set the login name and password used for domain user authentication of ApeosWare Authentication Ma...

Page 463: ...ad server Remedy Confirm the login name and password to access the Remote Download server If the error still is not resolved contact the Customer Support Center 016 569 Cause Authentication Agent erro...

Page 464: ...save location 016 583 Cause Failed to create the lock directory in the FTP server while transferring data using FTP of the Scan to PC service Remedy Take one of the following measures z If the lock di...

Page 465: ...e Scan to PC service because an internal error occurred after connection to the FTP server Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 016...

Page 466: ...still is not resolved contact our Customer Support Center For errors occurring using the Delayed Print feature Check whether the hard disk has been installed on the machine z If the Delayed Print feat...

Page 467: ...and then try sending the mail again z Reduce the number of pages of the document z Lower the resolution with Resolution z Reduce the magnification with Reduce Enlarge z Ask your system administrator t...

Page 468: ...uto Paper Off in Paper Type Priority For 2 confirm the print data Refer to Paper Type Priority P 131 016 722 Cause The staple position specified is not supported by the machine or the paper size speci...

Page 469: ...ess For 2 confirm the DNS server address 016 735 Cause Attempted to print Job Template List while updating the job template Remedy Retry printing after waiting for a while 016 738 Cause Unsupported pa...

Page 470: ...hine Remedy Check whether you are correctly using the application such as ContentsBridge and whether the print instruction was correct If your application usage and print instruction are correct check...

Page 471: ...language is not installed on the machine Remedy For Parallel and USB in Print Mode under Port Settings specify correct printer language 016 763 Cause Unable to connect to the POP server Remedy Confirm...

Page 472: ...ft Excel is selected for File Format There are too many images in the document Select Single File for Each Page for File Format or select Picture Object for Image Area Format 016 777 Cause A hard disk...

Page 473: ...he job into several e mails to send Send the job by setting Color Scanning to Black White 016 788 Cause Failed to retrieve a file from the Web browser Remedy Take one of the following measures and the...

Page 474: ...ngine SSL authentication error Remedy Check the server certificate information expiry date and address that is registered to ThinPrint Engine 017 709 Cause An SSL communication error occurred between...

Page 475: ...ocument did not satisfy the setting conditions Remedy Take one of the following measures z Set File format for the job flow to any other setting than Microsoft Word or Microsoft Excel z Confirm whethe...

Page 476: ...tion Remedy The account is disabled in the active directory of the authentication server or the access is set to disabled Consult your network administrator 018 500 Cause The certificate does not exis...

Page 477: ...dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check...

Page 478: ...File Sharing check box is selected 3 Select the folder being shared from folders listed in the Shared Folders filed 4 Choose Read Write as privilege option for the user listed in the Users field For...

Page 479: ...sible by PC z The server settings 018 564 Cause DNS resolution for the specified hostname failed Remedy Check the followings z The destination HTTP server for the scanned document is registered on the...

Page 480: ...e HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If the problem persists contact our Customer Support Center 018 572 Cause The specified context name cont...

Page 481: ...rights of the directory or file z Made a delete request to the directories or files but all of them are read only z Made a delete request to the directories or files but some of them are read only Re...

Page 482: ...EXTNAME DAT file Remedy When Rename New File is set as the process to be executed when file names are duplicate check the NEXTNAME DAT file is correct 018 590 Cause A file or folder of the same name w...

Page 483: ...tions start position to narrow the search range and execute the operation again If the error still is not resolved consult your network administrator 018 704 Cause An LDAP server protocol error occurr...

Page 484: ...mit exceeded for Address Book query Remedy Have your network administrator confirm the operational status of the server 018 712 Cause An LDAP server protocol error occurred as a result of the Address...

Page 485: ...s Book query Remedy The LDAP server has an attribute problem Have your network administrator confirm the LDAP server status 018 721 Cause An LDAP server protocol error occurred as a result of the Addr...

Page 486: ...has a name problem Have your network administrator confirm the LDAP server status 018 748 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC...

Page 487: ...rver returned RFC2251 Result Message No 65 object class violation for Address Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018...

Page 488: ...hentication error for Address Book query Remedy Have your network administrator confirm the LDAP server status 018 783 Cause An LDAP server protocol error occurred as a result of the Address Book oper...

Page 489: ...ook operation The server returned RFC2251 Result Message No 94 no more results for Address Book query Remedy Have your network administrator confirm the LDAP server status 018 795 Cause An LDAP server...

Page 490: ...processing a Send Fax job starts Remedy Wait for the active job finishes and start the next job 021 501 Cause The communication with the EP system via the internet failed Remedy Switch off the machine...

Page 491: ...rror still is not resolved contact our Customer Support Center 021 508 Cause An error occurred while connecting to EP system via the Internet Remedy Check the followings z LAN cable connection z DNS s...

Page 492: ...nk and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 524 021 525 021 526 021 527 021 528 Cause An error occurred while communicating with...

Page 493: ...tact our Customer Support Center 021 732 Cause EP system is not available Remedy Contact our Customer Support Center 021 733 Cause EP system is not available because the use of color is restricted or...

Page 494: ...uired to use the optional feature is not installed Remedy Switch off the machine power and then switch it on again after the touch screen goes out If the error still is not resolved contact our Custom...

Page 495: ...the pages appropriately to create separate volumes or to cancel the booklet creation setting 025 596 025 597 Cause An error occurred with the hard disk Remedy Replace the hard disk 026 400 Cause More...

Page 496: ...e hard disk that can be used to store scan data with Store Send Link is insufficient Remedy Wait around one day and when capacity becomes available as a result of the automatic deletion of files execu...

Page 497: ...rint job specification does not match the actual machine configuration Remedy Modify the machine configuration information in the print driver screen to match the actual machine configuration 026 727...

Page 498: ...figured IPv6 Address on the machine or the IP address of IPv6 on the network device to remove the duplication of addresses 027 447 Cause The IP address of IPv6 already exists Remedy Change the Link lo...

Page 499: ...r communications over subnet confirm the WINS server settings and check whether the server address can be resolved correctly File Sharing service communicating via port 137 UDP port 138 UDP and port 1...

Page 500: ...not be retrieved Remedy Confirm the access privilege to the SMB server 027 521 Cause The machine failed to transfer data using SMB of the Scan to PC service because the suffix of the name of the file...

Page 501: ...n to PC service because no space is available at the save location on the SMB server Remedy Check whether the save location has free space 027 529 Cause The machine failed to transfer data using SMB o...

Page 502: ...administrator set the user name on the server authorized characters To confirm the user name on the server execute the following procedures 1 Select Start Programs Administrative Tools Active Director...

Page 503: ...7 589 Cause SMB protocol error The user was locked out Remedy Ask your system administrator to cancel the lockout status 027 590 Cause SMB protocol error The user account has expired Remedy Obtain a v...

Page 504: ...7 713 Cause The received e mail has been discarded because it may have been altered on its transmission route Remedy Inform this error to the sender and ask the sender to send the e mail again 027 714...

Page 505: ...to be sent to external services exceeded the maximum number Remedy Reduce the number of files and send them again 027 730 Cause The number of the document pages attached to the SMTP mail exceeds the...

Page 506: ...tures are unavailable for scanned documents Set the job flow correctly 027 751 Cause An error occurred during job flow processing Remedy Confirm the settings of the job flow 027 752 Cause A mandatory...

Page 507: ...the error still is not resolved contact our Customer Support Center 027 763 Cause The machine failed to verify the user information against the remote accounting server Remedy Take one of the followin...

Page 508: ...k administrator The machine supports the following authentication types PLAIN plain text authentication LOGIN BASE64 authentication and CRAM MD5 challenge response 027 779 Cause Failed to authenticate...

Page 509: ...rred during fax transmission Remedy Confirm the recipient and then execute the operation again If receiving ask the sender to send again 033 502 Cause A response is not received for the fax Remedy Con...

Page 510: ...ature Remedy Confirm whether the other machine has the Folder feature 033 514 Cause An error occurred during fax transmission Remedy Ask the sender to send again 033 516 Cause An error occurred during...

Page 511: ...the operation again 033 531 Cause Received a command rejection signal Remedy Confirm the condition of the other machine memory is full paper has run out or other conditions and execute the operation a...

Page 512: ...The F code sent from the other machine contains an instruction for a function not supported by the machine Remedy If necessary check whether the sender entered an invalid F code 033 554 Cause The pas...

Page 513: ...in the direction that the received fax data can be printed Remedy Load paper in Tray 5 according to the direction displayed on the screen 033 570 Cause The machine was turned off during communication...

Page 514: ...y to increase the maximum volume of image data 033 725 Cause The hard disk is full Remedy Delete unnecessary data from the hard disk to free up disk space 033 726 Cause The received document was print...

Page 515: ...f the error persists contact our Customer Support Center 033 743 033 744 033 745 033 746 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch sc...

Page 516: ...pport Center 041 343 041 501 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed...

Page 517: ...ain contact our Customer Support Center 065 210 Cause An error occurred in the machine Remedy Contact our Customer Support Center 065 221 065 222 065 223 065 224 065 225 Cause An error occurred in the...

Page 518: ...machine power If the same message is displayed again contact our Customer Support Center 077 311 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank an...

Page 519: ...ot registered in the Address Book Remedy Register the fax number of the forwarding destination in the Address Book or set Fax Transfer from Address Book to Off 091 311 091 312 Cause An error occurred...

Page 520: ...Staple Finisher with Booklet Maker P 70 116 210 116 211 116 212 Cause An error occurred in the USB memory device or media reader Remedy Switch off the machine power make sure that the touch screen is...

Page 521: ...16 341 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Cust...

Page 522: ...t the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 386 Cause The fax cable is not connected correctly Remed...

Page 523: ...ient memory Remedy Increase memory or install the hard disk if it is not installed 116 702 Cause A print job was processed using a substitute font Remedy Check the print data 116 703 Cause Probable ca...

Page 524: ...occurred because a value exceeding the value limit of the machine was used in the print data Remedy Check the print data 116 741 Cause The form cannot be registered because the number of the form reg...

Page 525: ...ng of a document that is received using the Store Fax Local Folder or Store Internet Fax Local Folder feature For 2 check whether the staple position has been correctly specified and try printing agai...

Page 526: ...red between the machine and the device connected Remedy Once IC Card Reader is connected to the machine the machine automatically changes the Passcode Entry for Smart Card Login setting to On under To...

Page 527: ...switch on the machine power If the same message is displayed again contact our Customer Support Center 121 339 Cause An error occurred between the machine and the device connected Remedy Contact our...

Page 528: ...124 310 124 311 124 312 124 313 124 314 124 315 124 316 124 317 124 318 124 319 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and...

Page 529: ...age is displayed again contact our Customer Support Center 124 391 124 392 124 393 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch...

Page 530: ...he output destination fails Remedy No measure is required The machine automatically selects the available output destination If the paper is not still output from the specified output destination even...

Page 531: ...e power If the error still is not resolved contact our Customer Support Center 133 226 Cause A country code not supported by the machine was specified Remedy Contact our Customer Support Center 133 28...

Page 532: ...If the error still is not resolved contact our Customer Support Center Error Message Cause and Remedy A fault has occurred Switch off the machine xxx yyy Cause An error occurred Remedy Switch off the...

Page 533: ...39 Paper Jams at the Trays 6 and 7 HCF A4 2 Tray Optional 539 Paper Jams in the Transfer Module 542 Paper Jams in the Lower Left Door 547 Paper Jams in the Output Tray 547 Paper Jams in the Finisher C...

Page 534: ...he machine 3 Push the tray in gently until it stops Paper Jams in Trays 3 and 4 The following describes how to clear paper jams occurring in Trays 3 and 4 This section describes the procedures to remo...

Page 535: ...k for any torn pieces of paper inside the machine 3 If paper is jammed in the paper feed section open the inner cover and remove the paper 4 Push the tray in gently until it stops Paper Jams in Tray 5...

Page 536: ...feed entrance Note Do not load paper above the maximum fill line It might cause paper jams or machine malfunctions When HCF A4 2 Tray is Installed 1 Remove all paper loaded in Tray 5 Bypass Important...

Page 537: ...Tray 6 538 Note Remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams in Tray 6 Exit 1 Gently move the Tray 6 to the left unti...

Page 538: ...is torn check for any torn pieces of paper inside the Tray 6 4 Close the top cover 5 Gently put the Tray 6 back into position Paper Jams in Tray 6 1 Pull out the Tray 6 2 Remove the jammed paper Note...

Page 539: ...tion This may cause machine malfunction Check where the paper jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the tray 3 Push the tray in g...

Page 540: ...r of the HCF A4 2 Tray Note If the front door of the HCF A4 2 Tray is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 1a or Knob 1c 1 Open the f...

Page 541: ...will remain paused Paper Jams at the Handle 1b 1 Open the front door of the HCF A4 2 Tray 2 Move the Handle 1b upwards and remove the jammed paper Note If paper is torn check for any torn pieces of pa...

Page 542: ...3 Return the Handle 1d to the original position 4 Close the front door of the HCF A4 2 Tray Note If the front door of the HCF A4 2 Tray is not completely closed a message will appear and the machine w...

Page 543: ...t the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end 3 Remove the visible jammed paper Note If paper is torn check f...

Page 544: ...se locations 2 Turn the green Handle 2 at the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end 3 Move the Handle 2d to...

Page 545: ...ains in these locations 2 Turn the green Handle 2 at the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end 3 Move the H...

Page 546: ...these locations 2 Turn the green Handle 2 at the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end 3 Pull down the Han...

Page 547: ...ndle 3 Remove the upper jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Close the cover on the lower left side of the machine Note If the cover on the lower...

Page 548: ...ams at 2b in the Finisher Using Knob 2c 551 Paper Jams at 3 in the Finisher 552 Paper Jams at Cover H in the Finisher 553 Paper Jams at 4a in the Finisher For Finisher C1 with Booklet Maker 553 Paper...

Page 549: ...ly pull the paper straight from the exit area to remove 2 Open the finisher front door 3 Move the Handle 2a to the right 4 Remove the jammed paper 5 Return the Handle 2a to the original position 6 Clo...

Page 550: ...xit area to remove 2 Open the finisher front door 3 Move the Handle 2a to the right 4 Turn the Knob 2c to the direction of the arrow to eject the jammed paper 5 Gently pull the paper to remove 6 Retur...

Page 551: ...e the jammed paper 3 Return the Handle 2b to the original position 4 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remain...

Page 552: ...ull the paper to remove 5 Return the Handle 2b to the original position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine r...

Page 553: ...ont door is not completely closed a message will appear and the machine remains paused Paper Jams at Cover H in the Finisher 1 Open the Cover H upward 2 Gently pull the jammed paper to the right to re...

Page 554: ...mmed paper 4 Return the Booklet Drawer 4 to the original position 5 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains...

Page 555: ...he inside of the drawer 6 Return the drawer to the original position 7 Return the Handle 4b to the original position 8 Close the finisher front door Note If the finisher front door is not completely c...

Page 556: ...dle 1a and the Knob 1c 557 Paper Jams at the Handle 1d 558 Paper Jams at the Handle 1b 559 Paper Jams at the Handle 3b and 3d 559 Paper Jams at the Handle 3e and the Knob 3c 560 Paper Jams at the Hand...

Page 557: ...loaded remove all of the sheets from the tray Note If paper is torn check for any torn pieces of paper inside the machine 3 Fan the paper you removed and make sure that all four corners are neatly ali...

Page 558: ...al position 4 Close the finisher left door Note If the finisher left door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 1d 1 Make sure that...

Page 559: ...finisher left door 2 Move the Handle 1b rightwards and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 1b to the original posit...

Page 560: ...er right door Note If the finisher front door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 3e and the Knob 3c 1 Make sure that the machine...

Page 561: ...sher right door 2 Move the Handle 3g and turn the knob 3f to the left Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 3g to the...

Page 562: ...Note If the finisher front door is not completely closed a message will appear and the machine will remain paused Paper Jams at the Handle 2a and the Knob 3a when D2 Folder Unit is Installed 1 Make s...

Page 563: ...2 Move the Handle 2b and turn the knob 3a to the right Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the Handle 2b to the original positi...

Page 564: ...s torn check for any torn pieces of paper inside the machine 4 Swing back the opened Handle 2f or 2e and push back the tri fold output tray 2d Note If the finisher front door is not completely closed...

Page 565: ...r the D2 Staple Finisher with Booklet Maker 1 Make sure that the machine is not in operating and open the finisher right door 2 Pull out the unit 4 3 Turn the Knob 4a to the left to remove all the jam...

Page 566: ...and stuck inside the machine which makes it difficult to remove the jammed paper Lift the jammed paper upward and remove it 2 Open and close the finisher right door Note If the finisher front door is...

Page 567: ...s 1 Pull up the document feeder top cover until it stops Note When you fully open the cover it enters a fixed position Open the cover gently 2 Open the document feeder left cover until it stops 3 If t...

Page 568: ...ad the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire document including the pages already scanned The machine will a...

Page 569: ...original position 5 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed on the screen Note Torn wrinkled or folded documents ma...

Page 570: ...port Center Important When using D2 Staple Finisher or D2 Staple Finisher with Booklet Maker depending on the type of paper that is being stapled the stapled nails may be bent If the bent nails are st...

Page 571: ...aples in the Finisher C1 with Booklet Maker as an example You can apply the same procedure to the Finisher C1 1 Make sure that the machine is not operating and open the finisher front door 2 Grasp the...

Page 572: ...med staples even after you perform the above procedure contact our Customer Support Center Staple Jams in Staple Cartridge for D2 Staple Finisher or D2 Staple Finisher with Booklet Maker The following...

Page 573: ...dge as shown in the illustration 5 Remove the jammed staples 1 and then return the metal part pulled up in step 5 to the original position 2 6 Push the staple cartridge into the machine until it click...

Page 574: ...klet Maker optional This section describes the procedure to remove the jammed staples in the Finisher C1 with Booklet Maker as an example You can apply the same procedure to the D2 Staple Finisher wit...

Page 575: ...e cartridge in until it clicks into place 8 Repeat steps 3 to 7 for the other cartridge unit 9 Return the unit to the original position 10 Close the finisher front door Note If the finisher front door...

Page 576: ...n off from its unit accidentally 1 Open the staple cartridge cover as shown in the figure and remove the jammed staple 2 Find a lever on the rear side of the unit 3 Move the lever in the direction of...

Page 577: ...portant Be careful when removing jammed staples to avoid hurting your fingers 6 Push the staple cartridge into the unit 7 Return the unit to the original position 8 Close the finisher right cover Note...

Page 578: ...hine is in operation press the De curl button and then the change will be applied immediately Pressing the Reset button on the control panel cannot change the curling correction mode 1 Check how the o...

Page 579: ...that this feature be used in Auto mode The Auto mode is entered in the following cases z After turning on the power of this machine z After canceling the power saver mode Upward Curling ON The upward...

Page 580: ...15 Problem Solving 580 Problem Solving 15...

Page 581: ...languages z Specifications 582 z Printable Area 597 z Internal Fonts 598 z Optional Components 600 z ESC P K Emulation 603 z PDF Direct Print 619 z DocuWorks Direct Print 621 z PCL Emulation 623 z HP...

Page 582: ...Size z Paper Tray 1 and 2 Maximum A3 297 0 420 0 mm 11 17 279 4 431 8 mm Minimum A5 148 0 210 0 mm z Paper Tray 3 and 4 Maximum A4 210 0 297 0 mm Minimum A4 210 0 297 0 mm z Paper Tray 5 Maximum 12 18...

Page 583: ...Paper Tray Capacity z Standard 4 450 sheets 500 sheets 2 trays 1 490 sheets 1 860 sheets 100 sheets Tray 5 Bypass z Optional HCF A4 1 Tray 2 000 sheets HCF A4 2 Tray 2 000 sheets 2 trays z Maximum 8...

Page 584: ...ction Important The speed may be reduced due to image quality adjustment Print Resolution z Output Resolution 1 200 1 200 dpi z Data Process Resolution High Speed 600 600 dpi High Resolution 1 200 1 2...

Page 585: ...10 4 11 except 10 4 7 Mac OS X 10 5 10 6 10 7 Note 1 For information about the latest supported OS refer to the Fuji Xerox Web site Fonts Standard European 82 type faces Symbol 37sets PCL Chinese fon...

Page 586: ...Full Color TIFF JPEG DocuWorks 2 PDF 2 XPS 2 High compressed DocuWorks 2 4 High compression PDF 2 4 High compression XPS 2 4 Note 1 When the driver is used the output format depends on the application...

Page 587: ...t the latest supported OS refer to the Fuji Xerox Web site z File Format Monochrome binary TIFF Compression type MH MMR DocuWorks Compression type MH MMR PDF Compression type MH MMR XPS Compression ty...

Page 588: ...e Maximum A3 11 17 Long document Maximum 600 mm Recording Paper Size Maximum A3 11 17 Minimum A5 Transmission Time 2 seconds or less Important When A4 size document with approximately 700 characters i...

Page 589: ...osoft Windows Server 2008 x64 Microsoft Windows 7 Microsoft Windows 7 x64 Microsoft Windows Server 2008 R2 Mac OS X10 5 10 7 Important For information about the latest supported OS refer to the Fuji X...

Page 590: ...rds 148 mm 210 mm Paper Capacity Approx 500 Sheets A4 Note When using 80gsm paper Paper Weight 52 250 gsm Dimensions Weight Width 460 Depth 393 Height 184 mm 6 kg Type z Output Tray 1 Sorting Offset a...

Page 591: ...ffset available Stacking Offset available z Finisher Tray 1 Sorting Offset available Stacking Offset available z Booklet Tray 1 Sorting Stacking Paper Size Paper Weight z Output Tray Maximum 12 18 Min...

Page 592: ...center folding 60 220 gsm single folding Important When using 80 gsm paper 1 Up to 220 gsm paper can be used for covers When 91 to 220 gsm paper is used for a cover paper that can be used for body co...

Page 593: ...1 the maximum stapled sheets is 65 sheets 2 Depending on the type of paper that is being staple the stapled nails may be bent Punch z Paper Size A3 11 17 B4 A4 A4 8 5 11 8 5 11 B5 z Number of Holes 2...

Page 594: ...d A4 200 sets or 2 000 sheets B4 or larger 100 sets or 1 500 sheets z Booklet Tray 20 sets 2 Important When using 80 gsm paper 1 Based on when larger size paper is stacked on paper 2 When paper of the...

Page 595: ...11 17 Minimum B5 z Capacity 200 sheets z Paper Weight 60 220 gsm Dimensions Weight Width 1 056 Depth 725 Height 1 165 mm 135 kg Width 1 250 Depth 725 Height 1 165 mm 175 kg When D2 Folder Unit is ins...

Page 596: ...pendix 16 Dimensions Weight Width 600 Depth 694 Height 990 mm 72 kg Space Requirement when connected to the main unit Width 1 829 Depth 804 mm Main Unit HCF A4 2 Tray Important When the Tray 5 Bypass...

Page 597: ...97 0 x 449 2 mm for printing and 297 0 x 432 0 mm for copying The area of paper you can print to however may vary depending on the size of paper Note To extend the printable area change the PCL print...

Page 598: ...P 631 Stroke fonts for PCL5 and HP GL 2 European Stroke fonts Outline fonts Euro pean ESC P K Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Ro...

Page 599: ...alic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique CourierP...

Page 600: ...led for loading paper to be used as separators and covers US 2 3 Hole Punch Kit for D2 Staple Finisher 2 3 hole punches output sheets Note This kit is available only when the D2 Staple Finisher or D2...

Page 601: ...ial numbers on all the pages of confidential documents to restrict duplication Secure Watermark Kit Allows you to manage security by embedding information in documents to restrict duplication Image Ex...

Page 602: ...A built in IC Card Reader which can be installed in the area for the one touch panels Note The USB Hub is required This reader is not available when the one touch panels or the Full Size Color UI is...

Page 603: ...tween the emulation mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support prin...

Page 604: ...el This value is retained after the machine is turned off User defined characters are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed...

Page 605: ...inal form on the machine and overprint the form on a printout The form to be used for overlaying can be specified on the control panel For more information on registering forms contact our Customer Su...

Page 606: ...To cancel the setting change the setting for Tray 5 Confirmation Important When Trays 1 to 4 or Trays 6 to 7 is selected the paper size is determined by the size of paper loaded in the tray and thus P...

Page 607: ...aper 15 x 11 Note When a continuous form paper is selected for Original Size Paper Position cannot be set When Preset or Fit to Cut Sheet is selected for Reduce Enlarge the machine automatically calcu...

Page 608: ...e magnification based on a combination of Original Size and 1 2 of Paper Size Setting Item Item Number Value Paper position 20 Sets the paper position 0 Default Without cut sheet feeder left 1 With cu...

Page 609: ...rges the entire document including the area outside of the printable area to fit onto the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical...

Page 610: ...re printed if they are spaces created with user defined characters or images in white color When Off is selected for this feature and 2 Up or 2 sided printing is specified blank pages are not printed...

Page 611: ...22 mm 61 CR feature Sets the action to be executed when a CR command is received 0 Default Carriage return 1 Carriage return and linefeed Position adjustment 15 Vertical position adjustment Adjusts th...

Page 612: ...ouble 5 Right Double 6 Bottom Left 7 Bottom Double 8 Bottom Right Bypass Tray Wait User 67 Sets whether to suspend the print processing when feeding paper from the Bypass Tray Processing is resumed by...

Page 613: ...t edge 164 116 81 143 100 156 120 120 120 53 11 x 17 Long edge 97 68 48 84 59 100 82 76 64 100 Short edge 106 74 51 92 64 100 77 77 77 100 8 5 x 14 Long edge 119 83 58 102 72 122 100 93 78 100 Short e...

Page 614: ...3 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60 1...

Page 615: ...158 110 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93...

Page 616: ...4 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49 7...

Page 617: ...ng on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11...

Page 618: ...pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 3...

Page 619: ...with the PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using Co...

Page 620: ...rinted on A3 or A4 size paper The 2 up setting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 up setting prints four pages on each sheet of paper Wh...

Page 621: ...re valid when printing DocuWorks files without using ContentsBridge provided by Fuji Xerox Note For information on printing DocuWorks files using ContentsBridge Utility refer to the manual provided on...

Page 622: ...ting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 Up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixe...

Page 623: ...he emulation mode and the printer to be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer lan...

Page 624: ...Courier z CourierPS z Courier Italic z CourierPS Oblique z Courier Bold z CourierPS Bold z Courier Bold Italic z CourierPS Bold Oblique z Letter Gothic z SymbolPS z Letter Gothic Italic z Palatino Rom...

Page 625: ...nformation on prioritizing the printing of jobs already received by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data...

Page 626: ...ame size in the same orientation in multiple trays is loaded paper will be fed in the order of Tray 1 J Tray 2 J Tray 3J Tray 4 J Tray 6 J Tray 7 If paper of the same size is loaded in multiple trays...

Page 627: ...A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size Output destination 204 Sets the output tray for the printouts 0 Default Right Top Tray 80 Finisher Tray optional Orien...

Page 628: ...Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Time...

Page 629: ...tity 212 Sets the number of copies to be printed 1 999 Default 1 1 to 999 sets Important When the output quantity is specified by a client that number of copies is printed After printing the number se...

Page 630: ...ds a CR to LF and FF and LF to CR Default custom paper size 219 Short edge Specifies the default custom paper size 2100 Default short edge value 210 0 mm 2970 Default long edge value 297 0 mm 0 9999 0...

Page 631: ...ws Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are...

Page 632: ...11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared or the page break command is r...

Page 633: ...value is 0 mm HP GL 2 Emulation Settings The following table shows the emulation parameters and their values for HP GL2 emulation HP GL Settings List Items that can be set using the HP GL mode menu a...

Page 634: ...1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5 6 Tray 6 HCF A4 1 Tray or A4 2 Tray 7 Tray 7 HCF A4 2 Tray Important When Trays 1 to 4 Tray 6 to 7 is selected the paper size is determined by the size of...

Page 635: ...d to head 2 Head to toe Alphanumeric fonts 112 Sets the font for single byte characters For more information on fonts refer to Internal Fonts P 598 0 Default Stroke 1 Roman 2 Sans serif Position adjus...

Page 636: ...ccordingly images cannot be drawn outside the boundary of the hard clip area 0 Standard 2 Default Paper For more information on hard clip area refer to Hard Clip Area P 640 152 Eject command SP Sets t...

Page 637: ...n the active coordinate area when auto scaling is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting of the active area determination command is valid when Document size is set to Aut...

Page 638: ...tes 800 815 Pen width No 0 No 15 Set the width thickness of the line of the 16 pens No 00 to 15 You can set the width from 0 0 to 25 5 mm in 0 1 mm increments No 00 denotes Item No 800 0 255 Default 3...

Page 639: ...cess is not executed The symbol command is an HP GL 2 command for specifying a symbol 950 965 Pen density No 0 No 15 Sets the density of the 16 pens No 00 to 15 You can set the density from 0 to 100 i...

Page 640: ...owing Standard Defines the printable area of the machine as the hard clip area Paper Defines a size same as the paper size as the hard clip area However the area that allows actual printing is within...

Page 641: ...1940 1260 1260 56988 39420 58248 40680 1260 1260 B4 103176 72828 1260 1260 100656 70308 101916 71568 1260 1260 B5 72828 51588 1260 1260 70308 49068 71568 50328 1260 1260 Paper size Paper Length 1 7200...

Page 642: ...Mode HP GL 2 Emulation Programming The settings cannot be made with advanced commands Enabling Auto Layout To enable Auto Layout enter Item Numbers and Values on the HP GL 2 Programming screen as fol...

Page 643: ...e to obtain an active coordinates area using HP GL data Auto Automatically selects the method of determining the active coordinates area from PS IW IP and Adapted in that order of priority IW The area...

Page 644: ...determined by comparing with the hard clip area of each paper size based on the active coordinates area obtained in the scaling mode paper margin and area determination mode If the Scaling Mode is a P...

Page 645: ...hs are 0 1 mm in the above example add the height 2 of the default font size for A3 size paper 75 plotter units to the active coordinates area obtained in step 1 The active coordinates area obtained i...

Page 646: ...rgest paper If the active coordinates area is smaller than any possible paper sizes select the smallest paper Note If the document size is set to anything other than Auto the paper size is the one set...

Page 647: ...aximum scaling factor is 210 of the advanced hard clip area for each paper size and the minimum scaling factor is 22 5 Examples of Combinations of Each Function The following are examples showing the...

Page 648: ...rigin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Document Size Paper Size Print Area...

Page 649: ...t to pinch your fingers z Do not place any objects near the ventilation openings of the machine s exhaust fan Memory Expansion Commercially available memory cannot be used for the machine Be sure to u...

Page 650: ...uttons cannot be used when you specify an e mail address a shared folder of SMB FTP or a server address The following two methods are available to assign the address numbers to the one touch buttons z...

Page 651: ...rvices Home screen ApeosPort series models only A custom button to which the Network Scanning or Job Flow service is assigned ApeosPort series models only Address Book for the Fax Internet Fax E mail...

Page 652: ...ge does not appear on the touch screen if you perform the following operations while the service to be used for the output device such as copying and secure printing is not selected Opening and closin...

Page 653: ...ument size automatically This detection error will not occur if you load a document close the document cover and wait for a few seconds before start scanning a document Notes and Restrictions on the U...

Page 654: ...k is not required Text for Media Print You can use a commercially available single slot memory card reader but the operation is not guaranteed When you use a multi slot memory card reader only one of...

Page 655: ...reduce if you operate the control panel or check print job status on the Job Status screen while performing a print job PDF Direct Print PDF Direct Print supports Adobe PDF 1 6 However note the follow...

Page 656: ...iver are the followings A4 and A3 B5 and B4 8 5 11 Letter and 11 17 Tabloid 16K and 8K z The document orientation portrait or landscape may not be determined correctly depending on the application bei...

Page 657: ...ed z Neither file nor directory names in a USB memory device are displayed on the touch screen z You cannot delete the files or folders in a USB memory device using the machine z To prevent you from r...

Page 658: ...er than shared folders such as shared printers when using Windows 2000 Windows XP Windows Server 2003 Windows Vista or Windows 7 shared resources other than shared folders may be displayed in the shar...

Page 659: ...en you use the optical character recognition OCR feature z For Store to Folder you cannot select Searchable for Searchable Text z When you use CentreWare Internet Services to retrieve a file from a fo...

Page 660: ...ot suitable for documents with graphs and photographs or with multiple colors For those documents use MRC High Compression Obtaining Addresses from LDAP Server z Recipients addresses that can be obtai...

Page 661: ...e Mode the server permits a client to connect to the port for the data transfer so that the client starts the connection Passive Mode is commonly used and also has lower security risk than Active Mode...

Page 662: ...e scope of this feature z This feature is not available when using job flows whose Target is Scan Jobs or Folder when importing files stored in a folder using CentreWare Internet Services or when retr...

Page 663: ...n which the machine determines whether a page is blank or not differs depending on a document For example if a blank page has background shadows the machine may not determine the page as a blank page...

Page 664: ...net Fax Options Internet Fax Profile Specifying Internet Fax Profiles in the User Guide z Starting Rate on the Fax Internet Fax Options screen The communication mode can be specified only when sending...

Page 665: ...I 7000 6000 5000 DocuCentre II 7000 6000 5000 ApeosPort II C7500 C6500 C5400 DocuCentre II C7500 C6500 C5400 DocuCentre II 4000 3000 Papered II 4000 3000 DocuCentre II C4300 C3300 C2200 ApeosPort II C...

Page 666: ...broadcast transmission When sending a document via a broadcast transmission it can be sent to both Internet fax and regular fax addresses at the same time To Internet fax addresses the document will b...

Page 667: ...rver large e mail may not be delivered successfully When sending a large e mail by splitting it check the capacity of your system environment and of the recipient s environment If the data size is sti...

Page 668: ...cument 2 2 pages both Documents 1 and 2 are set to Off and the number of printed pages is calculated as follows z Total pages 4 z 2 up 0 Example 2 When you select Off for Document 1 4 pages and 2 Page...

Page 669: ...resolved automatically using DHCP or DHCPv6 port number login user name login password and server type cannot be resolved automatically Configure these items manually If an IP address is resolved auto...

Page 670: ...alog line depending on your environment z If you use a VoIP gateway manufactured by Cisco Systems Inc only UDP can be used as T 38 protocol z VoIP gateways does not work on IPSec communication z VoIP...

Page 671: ...environment that is operating a mail transfer agent MTA in a private segment set the machine to adapt to the operation system being used z For information about supported ISPs contact our Customer Su...

Page 672: ...ation mode select Tools System Settings E mail Internet Fax Service Settings E mail Control Maximum Total Data Size to configure the setting For more information on setting refer to Maximum Total Data...

Page 673: ...ling Required O Incoming Fax Print Required 3 O Printing of a document in the Public Folder Job Status Secure Print Jobs More on the control panel Required O Direct Fax Direct Fax transmission Not req...

Page 674: ...print files in a folder such as the following it may take long to output the first page z Files with multiple pages z Files with colors or saved in high resolution Retrieving Files in Folder from Cent...

Page 675: ...ws Server 2003 x64 Editions Microsoft Windows Vista x64 Edition Microsoft Windows Server 2008 x64 Editions Microsoft Windows 7 x64 Edition and Microsoft Windows Server 2008 R2 x64 Editions Drivers For...

Page 676: ...case try to access CentreWare Internet Service from other computer Be sure to consult your System Administrator before disabling the feature If you have no other computer that can access CentreWare I...

Page 677: ...ta is spooled to the hard disk of the machine and then printed as a job Therefore the print data is recognized as a job while the data is being spooled to the hard disk The Secure Print feature cannot...

Page 678: ...h screen Copy Scan Fax Internet Fax Charge Print and Private Charge Print are restricted by the Login to Remote Accounts feature You cannot restrict the output color or the number of pages If ApeosWar...

Page 679: ...has insufficient memory In this case either set an unused port to Disabled or adjust the assigned memory size z Adjust the receiving buffer size for SMB in Receiving Buffer SMB according to usage If t...

Page 680: ...from any other computers z When a computer s IP address or a computer name is changed When you change a computer s IP address or a computer name queries and cancel processes submitted from the machin...

Page 681: ...onsult your NIS administrator Turning Off the Machine Check the following points when turning off the machine z When Receiving Buffer LPD is set to Spool to Memory All print data spooled within the ma...

Page 682: ...ctions to observe when using EtherTalk Printer Name The system is set so that printer names used for identification by clients are not duplicated on the network When assigning a new printer name if th...

Page 683: ...ation z If you change a printer name or a host name because of the limitation on the number or type of characters used a name differing from the designated name may be assigned We recommend that you n...

Page 684: ...printer URL When specifying the machine by using the domain name for IPv4 or IPv6 Set the host name and domain name for the machine before creating a self signed certificate Example When the FQDN is...

Page 685: ...lect a paper type other than Custom paper under Tools System Settings Common Service Settings Paper Tray Settings Paper Tray Attributes in the System Administration mode z Select Enable for Same Paper...

Page 686: ...trictions for USB cable distribution when using Tray 6 or 7 HCF optional z When you connect any device via a USB cable ensure that the USB cable is not distributed over the motor bracket in the rear o...

Page 687: ...ne To place a call press the Energy Saver button to exit the Energy Saver mode 2 Specify the call destination z The call destination can be specified using the numeric keypad address numbers or one to...

Page 688: ...he call destination can be specified using the numeric keypad address numbers or one touch buttons The Address Book cannot be used z The call destination can be specified also with the keyboard displa...

Page 689: ...ollowing order of priority Transmitting speed dialing cRecipient dRemote terminal name eG3 ID including spaces fTel No When IP Fax SIP is used fSIP address gCommunication mode IP Fax or IP Fax ECM gCo...

Page 690: ...ges printed Mode The mode used for the communication is shown There are three modes G3 EC and SG3 Super G3 This field is blank if a mode other than above these was used When IP Fax SIP is used IP Fax...

Page 691: ...polling request must be re sent due to a polling reception error Or you must ask a sender to re send the document due to a reception error Disconnected Check that the line is properly connected When...

Page 692: ...he machine sends a check or maintenance request to our Customer Support Center A service representative visits you as required This operation should be performed by a system administrator Automated Al...

Page 693: ...he line ECM Error Correction Mode A type of G3 transmission ECM transmission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM describ...

Page 694: ...ment from a remote machine Profile A protocol controlling image resolution paper size and other attributes when sending or receiving faxes using Internet Fax Internet Fax The profiles that can be used...

Page 695: ...D 252 Alternative Name for User ID 251 259 Annotation Create Comments 160 annotation position adjustment 159 Annotations 157 Annotations Comment Density 159 applicable lines 589 Apply Layout Template...

Page 696: ...nectivity 585 586 589 Connectivity Network Setup 161 consumables 58 consumables status notice by e mail 296 continuous copy 583 continuous copy speed 583 continuous print speed 584 Contrast 194 Contro...

Page 697: ...184 Domain Name 169 Duplex Automatic Document Feeder 590 E Edge Erase 155 Edge Erase Left Right Edges 205 Edge Erase Top Bottom Edges 205 Edge Erase default value 155 156 194 Edit E mail Recipients 2...

Page 698: ...k Print Stored File 137 Front Cover 158 FTP 308 FTP Client 313 FTP client port 309 G G3 Line Dial Type 209 G3 Line Fax ID 209 G3 Line Line Type 209 G3 SIP Line ID 209 General Shared Folder 380 Generat...

Page 699: ...screen 382 Job History Report 84 132 Job Status Default 264 Job Status Activity Report 83 Job Template List 87 Job Template Scanning 304 Job Ticket Memory 186 Job Type on Job Status Screen 128 Job wi...

Page 700: ...i poll Report 92 N Name 239 NetWare port 284 Network Accounting 250 371 Network Scanning 304 312 notes and restrictions 649 NTP Time Synchronization 123 number of fax lines 588 O off hook dialing 687...

Page 701: ...ont Substitution 190 PostScript Logical Printers List 85 PostScript Memory 185 PostScript Paper Supply 190 power consumption 583 power supply 583 Print Delete Confirmation Screen 216 Print Area 187 Pr...

Page 702: ...to Edit Address Book 152 Resume Job After Print Error 188 Retrieve Programming 94 Ringing Volume 127 Rotate 90 degrees 203 S S MIME 302 340 S MIME certificate 240 S MIME Settings 181 Sample Job 157 S...

Page 703: ...cartridge 571 572 stapler faults 570 Starting Rate 201 241 STATIC 167 Store Send Link Maximum File Size 199 Store Send Link Subject 195 Store to Folder 304 586 Store to USB 304 Store User Details 252...

Page 704: ...using a proxy server 169 using the Ethernet interface 21 using the USB interface 21 V Verify User Details 251 verifying server certificates 221 View Accounts 249 W warm up time 582 waste toner bottle...

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