15 Problem Solving
458
P
roblem S
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ing
15
016-454
[Cause] Unable to retrieve the IP address from DNS.
[Remedy] Confirm the DNS configuration and IP address retrieve setting.
Refer to "Protocol Settings" (P.166).
016-455
[Cause] Connection to the SNTP server timed out.
[Remedy] Confirm the network cable connection and the IP address of the SNTP
server are correct.
Refer to "Machine Clock/Timers" (P.122).
016-456
[Cause] Received a message from the SNTP server stating that the server is not
synchronized with the standard time source.
[Remedy] Confirm the SNTP server settings.
Refer to "Machine Clock/Timers" (P.122).
016-461
[Cause] When [Assurance Level] under the [Transfer Image Log] is set to [High],
you may not be able to create a new job because of a restriction
resulting from the congestion of un-forwarded image logs.
[Remedy] Confirm the status of the server managing the image logs and the
network status, and eliminate the source obstructing image log
forwarding to the image log server. Take one of the following measures:
z
Confirm the forwarding settings, and then forward all un-forwarded
logs.
z
Change the [Assurance Level] to [Low]. In this case, the image logs
may not be forwarded and may be deleted successively.
When using the Image Log Kit (Adobe PostScript), and you switch the
machine power off and then on, or when the machine restarts
automatically, switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
016-500
016-501
016-502
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
016-503
[Cause] Unable to resolve the SMTP server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the SMTP server
settings are correct. Also, confirm whether the DNS server settings are
correct.
016-504
[Cause] Unable to resolve the POP3 server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the POP3 server
settings are correct. Also, confirm whether the DNS server settings are
correct.
016-505
[Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user name and
password used on the POP3 server are correct.
016-506
[Cause] Unable to write the image log because the image log storage space is
insufficient on the machine.
[Remedy] Execute the job again. If the error still is not resolved, take one of the
following measures:
z
Delete unnecessary image logs
z
Change the [Assurance Level] for image logs to [Low]
In this case, the contents of the logs is not secured.
Error Code
Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Summary of Contents for apeosport-IV 6080
Page 1: ...ApeosPort IV 7080 ApeosPort IV 6080 DocuCentre IV 7080 DocuCentre IV 6080...
Page 14: ...14...
Page 102: ...4 Machine Status 102 Machine Status 4...
Page 266: ...5 Tools 266 Tools 5...
Page 294: ...7 Printer Environment Settings 294 Printer Environment Settings 7...
Page 326: ...9 Scanner Environment Settings 326 Scanner Environment Settings 9...
Page 334: ...10 Using IP Fax SIP 334 Using IP Fax SIP 10...
Page 346: ...12 Using the Server Fax Service 346 Using the Server Fax Service 12...
Page 364: ...13 Encryption and Digital Signature Settings 364 Encryption and Digital Signature Settings 13...
Page 402: ...14 Authentication and Accounting Features 402 Authentication and Accounting Features 14...