Fuji Xerox apeosport-IV 6080, Administrator'S Manual

Page: 463 / 705

Error Code
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016-558 [Cause] The machine received an unknown error from ApeosWare
Authentication Management or ApeosWare Authentication Agent.
[Remedy] Contact our Customer Support Center.
016-559 [Cause] A remote download parameter error occurred. An invalid value is set for
essential system data.
[Remedy] Confirm the settings for essential system data.
016-560
[Cause] A communications error occurred between the machine and ApeosWare
Authentication Management or ApeosWare Authentication Agent.
[Remedy] Check whether the network cable is connected, and confirm the settings
of ApeosWare Authentication Management or ApeosWare
Authentication Agent. Also, print a Configuration Report, and if the DNS
address of the server is set to "Server Name / IP Address" for
"Authentication Agent", check whether DNS is enabled.
016-562 [Cause] Multiple entries containing the same smart card information were found
in the guest database of Active Directory or ApeosWare Authentication
Management or ApeosWare Authentication Agent.
[Remedy] Correct the guest database entries of Active Directory or ApeosWare
Authentication Management or ApeosWare Authentication Agent so that
they do not contain the same smart card information.
016-563
[Cause] The job cannot continue because there is insufficient memory for the
Image Extension Kit.
[Remedy] Select Standard for the image quality. If the error still is not resolved,
contact our Customer Support Center.
016-564 [Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the Remote Download
server. If the error still is not resolved, contact the Customer Support
Center.
016-569 [Cause] Authentication Agent error
[Remedy] Contact our Customer Support Center.
016-574
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the host or server name of the FTP server could not be
resolved when accessing the DNS server.
[Remedy] Confirm the connection to the DNS server. Check whether the FTP
server name is registered correctly on the DNS server.
016-575
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the DNS server address was not registered on the machine.
[Remedy] Specify the correct DNS server address. Or, specify the destination FTP
server by using its IP address.
016-576
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because it could not connect to the FTP server.
[Remedy] Ensure that both the destination FTP server and the machine are
available for network communications, by checking the following
conditions:
z
The IP address of the server is set correctly.
z
The network cables are plugged in securely.
016-577 [Cause] Unable to connect to the FTP service of the destination server.
[Remedy] Take one of the following measures:
z
Check whether the FTP service of the server is activated.
z
Check whether the FTP port number of the server is correctly
registered on the machine.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.