15 Problem Solving
504
P
roblem S
o
lv
ing
15
027-706
[Cause] Unable to find the S/MIME certificate associated with the machine's e-
mail address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail address to the
machine.
027-707
[Cause] The S/MIME certificate associated with the machine's e-mail address
has expired when sending e-mail.
[Remedy] Ask the sender to issue a new S/MIME certificate, and then import the
certificate to the machine.
027-708
[Cause] The S/MIME certificate associated with the machine's e-mail address is
not reliable when sending e-mail.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
[Cause] The S/MIME certificate associated with the machine's e-mail address
has been discarded when sending e-mail.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
[Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME certificate attached.
027-711
[Cause] No S/MIME certificate could not be obtained from the received e-mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender
to send S/MIME signature mail with an S/MIME certificate attached.
027-712
[Cause] The received S/MIME certificate has expired, or is an unreliable
certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME certificate
attached.
027-713
[Cause] The received e-mail has been discarded because it may have been
altered on its transmission route.
[Remedy] Inform this error to the sender, and ask the sender to send the e-mail
again.
027-714
[Cause] The received e-mail has been discarded because the address in its
From field differed from the mail address in the S/MIME signature mail.
[Remedy] Inform the sender that the mail addresses differ, and ask the sender to
send the e-mail again.
027-715
[Cause] The received S/MIME certificate has not been registered on the
machine, or has not been set for use on the machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or change
settings to use the S/MIME certificate on the machine if the S/MIME
certificate has already been registered.
027-716
[Cause] The received S/MIME certificate has been discarded because the
certificate was unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME certificate
attached.
027-717
[Cause] Unable to obtain SMTP server address for e-mail transmissions from the
DNS server.
[Remedy] Check whether the DNS server is set correctly.
027-720
[Cause] Unable to find the server of an application interface destination.
[Remedy] Confirm the DNS server address. Or, check whether the computer on
which the application (ApeosWare Flow Service) is installed has been
registered on the DNS server.
Error Code
Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Summary of Contents for apeosport-IV 6080
Page 1: ...ApeosPort IV 7080 ApeosPort IV 6080 DocuCentre IV 7080 DocuCentre IV 6080...
Page 14: ...14...
Page 102: ...4 Machine Status 102 Machine Status 4...
Page 266: ...5 Tools 266 Tools 5...
Page 294: ...7 Printer Environment Settings 294 Printer Environment Settings 7...
Page 326: ...9 Scanner Environment Settings 326 Scanner Environment Settings 9...
Page 334: ...10 Using IP Fax SIP 334 Using IP Fax SIP 10...
Page 346: ...12 Using the Server Fax Service 346 Using the Server Fax Service 12...
Page 364: ...13 Encryption and Digital Signature Settings 364 Encryption and Digital Signature Settings 13...
Page 402: ...14 Authentication and Accounting Features 402 Authentication and Accounting Features 14...