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Encore Presentation System • User’s Guide
357
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The following topics are discussed in this Appendix:
•
Warranty
•
Return Material Authorization (RMA)
•
Contact Information
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All video products are designed and tested to the highest quality standards and are backed
by a full 3-year parts and labor warranty. Warranties are effective upon delivery date to
customer and are non-transferable. Barco warranties are only valid to the original
purchaser/owner. Warranty related repairs include parts and labor, but do not include faults
resulting from user negligence, special modifications, lightning strikes, abuse (drop/crush),
and/or other unusual damages.
The customer shall pay shipping charges when unit is returned for repair. Barco will cover
shipping charges for return shipments to customers.
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In the unlikely event that a product is required to return for repair, please call the following
number and ask for a Sales Engineer to receive a Return Merchandise Authorization
number (RMA).
•
(888) 414-7226
RMA Conditions are listed below:
a.
Prior to returning any item, you must receive a Return Merchandise
Authorization (RMA) number.
b.
All RMA numbers must appear on their return-shipping label.
c.
RMA numbers are valid for ten (10) days from issue date.
d.
All shipping and insurance charges on all RMAs must be prepaid by the
customer
Summary of Contents for Encore
Page 1: ...r d b m p Manual 26 0313000 00 Revision B...
Page 16: ...16 Encore Presentation System User s Guide Table of Contents...
Page 38: ...38 Encore Presentation System User s Guide NK f What s New in the User s Guide Rev B...
Page 211: ...Encore Presentation System User s Guide 211 5 Menu Orientation Crop Menu...
Page 340: ...340 Encore Presentation System User s Guide 7 Operations Working with the DSK...
Page 374: ...374 Encore Presentation System User s Guide aK t t a ImagePRO Aux Configuration...
Page 404: ...404 Encore Presentation System User s Guide Index...