2. Messages:
Cannot connect to Host/no-response-from-host
Check that you can PING the host from the workgroup switch. If the PING fails, see the previous sections on
PING failures.
3. Messages:
Connection lost/connection-lost
The SVC connection between the workgroup switch and the host has been cleared during the file transfer.
Retry the upload. Look at all the Clear Tables of all intermediate switches that are on the path between the
workgroup switch and the host. To do that, use the ATMC Control Panel (Statistics) and choose 'node' and
'Call-Logging' for all the intermediate switches.
4. Messages:
File not found/file-not-found
You tried to upload without specifying the name of the file to be uploaded. Specify the name of the file.
5. Messages:
File too big/file-too-big
There is no space left on the server. Check that space is made available before retrying the upload.
TFTP: Download Inband fails from the Workgroup Switch
Explanation: The download inband can be done either from the terminal console (console or TELNET) or from the
SNMP Manager (ATMC or MIB Browser).
Before performing any download, make sure that the machine hosting the TFTP server can PING the workgroup
switch.
When an download fails, an error code is returned. That error code can be different between the terminal dialog and
the ATMC/MIB browser, which is why both return codes are documented.
Note: When the download fails from the terminal dialog (console or TELNET), check the return code by using the
SHOW TFTP command.
1. Messages:
Error/generic error..Host Access Violation...Access Rights
Violation/access-rights-violation...File already exists/file-already exists.
The file that you want to download does not have read permission for TFTP.
Change the attributes of the file on the host.
You are trying to download to a directory that is not downloadable by TFTP.
If the source host runs AIX or Unix, use the directory /tmp, or configure the file /etc/tftpaccess.ctl with lines
beginning with 'allow:'. (check the documentation of the daemon/server TFTPD. If you use another operating
system (OS/2 or others), configure the TFTP daemon on that system to accept downloads in the desired
directory.
You are trying to download a file that can only be uploaded (traces, error-log, dumps).
Check the file type of the file to be downloaded.
2. Messages:
Cannot connect to Host/no-repsonse-from-host
.
Check that you can PING the host from the workgroup switch. If the PING fails, see the previous sections on
PING failures.
3. Messages:
Connection lost/connection-lost
.
The SVC connection between the workgroup switch and the host has been cleared during the file transfer.
Retry the download. Look at all the Clear Tables of all intermediate switches that are on the path between
the workgroup switch and the host. To do that, use the ATMC Control Panel (Statistics) and choose 'node'
and 'Call-Logging' for all the intermediate switches.
4. Messages:
File not found/file-not-found
.
You tried to download without specifying the name of the file to be downloaded. Specify the name of the file.
Chapter 21. Troubleshooting
169
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