Chapter 1 InterPBX Communication System Overview
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Note:
The Blaze Logger is not included in any series of InterPBX
Communication System. You can add this professional recording system in
your purchase list when you need to extend your recording capacity or
functions.
BlazeLink
DSG BlazeLink is a CTI solution enables business to develop applications to
optimize workforce in a call center or contact center. Applications developed on
BlazeLink for call control, monitoring, or managing are able to connecting DSG
IP-PBX System to the data processing environment. With the supported tools
and resources, developers are able to deliver a comprehensive solution for
effective communications and better interactive experiences.
Supportable Extension Types for InterPBX
InterPBX Communication System supports 3 different types of extensions – IP
phones, analog phones, and SoftPhones. Administrators may set up any types
of the phones as users’ needs.
IP Phone
- IP phones offer various business telephone features. The IP580 IP
Phone can be installed on LAN or on a remote site. A wide range of IP phones
will be available in the future.
SoftPhone
– DSG’s SoftPhone is an application software installed on PCs
offering telecommuters or business travelers full-featured extension functions.
Users can adopt their own headsets or use DSG S300X USB Phones when
utilizing the SoftPhone.
Off-premises Phone
– Off-premises IP phones, SoftPhones or analog phones on
off-premises gateways are all able to connect to a company’s InterPBX
Communication System via Internet or VPN and perform the same way as the
extensions in the head office.
Analog Phone
- Analog extensions are connected to the FXS ports of Voice
Gateway like VG5000.
Web-based Management Tools
InterPBX provides administrators and extension users a management tool with
a GUI interface that allows administrators and extension users to set the
