Chapter 7 Voice Mail Configuration
135
Transfer Announcement
It is optional to allow the system to play transfer prompts, such as “Please hold,
while I transfer you to extension 100”, or to disable transfer announcement
when the call is being transferred to the requested extension.
Announce Call Transfer:
If selected, the system will announce the call
transfer prompt, “Please hold, while I transfer you to … ” When it is
disabled, the call will be transferred without the announcement.
Announce Name:
If enabled, the system will announce the extension
number or the name recorded in the personal mailbox. If the extension
users don’t record names, the system will announce the extension number
while the call is transferred.
Leave Message Directly
When “Leave Message Directly” is enabled, callers will be directed to the voice
mailbox of the requested extension and will be asked to leave messages directly
when the extension is not answering or busy. The “Voice Mail” function needs
to be enabled on the extension. If it is not enabled, all the calls will be
transferred to AA and callers can not leave messages.
NOTE:
When “Leave Message Directly” is enabled, the incoming calls can’t be
transferred to any targets and DTMF keys 0~9, * and # signs will be also
disabled under Transfer Option.
