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Chapter 7 Voice Mail Configuration
Types of Voice Mailbox
Voice mailboxes are available with extensions of IP phones, SoftPhones and
analog phones. Each Extension Group can also have a voice mailbox as well.
You can also create virtual extensions allowing the associated virtual mailboxes
to take customer comments.
For more details about extensions, please refer to Chapter 5 Extension
Management.
Voice Mail Parameters
When adding a new extension, its associated mailbox is created automatically.
In mailbox, you can edit the parameters and the limit the storage capacity for
each voice mailbox to save system storage space. Go to Main Menu> VM
Configuration>Voice Mail Parameters.
Language
Select a language from the “Default Language” list. The system prompts will be
announced according to the language you select. The system can support up to
4 languages. Please consult your distributor for system language options.
Name Directory
Name Directory allows callers to search extension numbers by entering the first
name or the last name of the person to be reached. Callers can enter either Last/
First Name or Full Name by selecting “Last Name” or “First Name”.
