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Chapter 6 Group Management
Forward All Calls An extension number
To forward all the incoming calls
to a specific extension
automatically.
Internal Paging
An extension number or
extension group number
Broadcast for members through
the extension or the extension
group.
Manual-In
-
To allow agents to pick up the next
incoming call manually by
pressing the specific button of
Manual-In function.
Member Login
An Extension Group
Number
Login to be one of the members in
the Extension Group.
Member Logoff
An Extension Group
Number
Logout from the Extension Group.
Personal Speed Dial A personal speed dial
number
To dial a number defined on the
Speed Dial Number.
Record on Demand -
When this function is enabled, the
extensions on the Record on
Demand list will be recorded since
the call starts.
Retrieve Message
-
To access the voicemail system.
Retrieve Record
-
To play the saved recording.
System Speed Dial A system speed dial
number
To dial a number defined on the
Speed Dial Number.
Transfer to Ext VM An Extension Number
To transfer a call to the extension’s
voice mailbox.
Transfer to AA Tree An AA Menu Access Code The call will be redirected to the
AA Menu.
Night Service
-
To offer night time service
Class of Service
Class of Service (CoS) allows extension users call permissions of intercom calls,
accessing CO lines or activating External Notification. Each extension requires a
Class of Service. The default CoS will be granted to IP extensions in the process
of Auto Discovery. You can create several types CoS providing different calling
permissions for extensions or extension groups. Notice that the calling
permission settings on CoS are superior to personal extensions.
