Chapter 7 Voice Mail Configuration
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System Programming Mode:
It allows administrators to program the
system via DTMF remote control and record greetings as preference.
Repeat Menu:
The system will announce the prompt corresponding to
its AA Menu.
Hang Up:
The call will be disconnected without announcement.
Hang Up with Announcement:
The call will be disconnected after an
announcement is made.
Recording AA Menu Greetings
Administrators can arrange to record greetings in each AA Menu to inform
callers about service options and leads them to the targets. The system will play
default greeting if there is no any greeting recorded in AA Menu.
1. Go to Main Menu> VM Configuration>AA Management.
2. Select an entry from the list and click on the Modify button.
3. If greetings have been recorded in the AA Menu, “Y” will be displayed by
the Greeting section. If “N” is displayed, it means there is no greeting for
this AA Menu. Press the Record button to record greetings.
4. Choose an extension, preferably one that is close to you, start recording
when “Record of a Prompt” dialogue pops out. Input the selected
extension number in the “Action Ext.” box and click Record button to start
recording or click Play button to review recordings.
5. The system will ring the defined extension immediately. Pick-up the phone
and you will hear the prompt announcing the AA Menu ID and guiding
you to review, edit, save or record prompts. Start recording followed by
voice guidance and save it after recording is complete.
