Chapter 6 Group Management
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1. Go to Main Menu>Group Management>Extension Groups. Select an
extension group from the list and click Mailbox button for editing the
voice-mailboxes for this Extension Group.
2. Select “Language ” from the list, for your voice mail system language. The
system provides a maximum of four different languages, and will play the
greetings in pre-defined language. Please consult your distributor for
multi-language support.
3. Message Play Priority provides two options to retrieve messages,
“Last-In-First-Out” or “First-In-First-Out.“
4. Input the target voice-mail box number which new messages will be
forwarded to.
5. It is optional for users to enable “Play Time Stamp” for announcing the
time messages are recorded.
To retrieve messages from voice-mailboxes of Extension Group
Users can forward group messages to other real extensions, and can also access
voice-mail box via the AA Menu or do both. The steps for retrieving messages
in the Extension Groups mailboxes are as follows:
1. Dial company telephone number or AA Menu access code.
2. Press a pre-defined DTMF key to access voice-mail box. (Note:
Administrators need to specify a specific DTMF key for Access Mailboxes”
function. Please refer to Chapter 7 Voice Mail Configuration/Auto
Attendant)
3. Dial extension number and press “#” sign.
4. Enter mailbox password and press “#” sign to retrieve messages.
Please refer to Appendix B Personal Voice Mailbox for more details.
