ACS contsys RCE 300, Manual

Page: 46 / 152

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46
Diagnostics and troubleshooting Universal Data Manager
46
Diagnost
ic code
Message text Description Remedy
M922 No cyclic value
readout
The instantaneous values were not
read out for a set time
M922 No cyclic transfer The device was not read out via
fieldbus for a configurable time
Check the communication of the
fieldbus. Check PLC.
M924 Error accessing SD
card! Error accessing
USB stick!
SD card is not or
wrong formatted!
USB stick is not or
wrong formatted!
Impossible to access the removable
data medium. Causes include:
Memory is larger than 32 GB
Invalid format (only FAT or FAT32
are permitted)
Check/replace removable data medium
M925 SD card is write-
protected!
SD card is write-protected! Remove write protection
M927 Insufficient space
free on data storage
medium!
At attempt was made to save to the
SD card or USB stick (setup,
screenshot, etc.), but not enough
free memory space is available.
Use other SD card / USB stick. Delete
files that are no longer needed from the
SD card / USB stick
F929 File is damaged! The file that should be loaded is
damaged/invalid (e.g. wrong
checksum).
This message can occur in
connection with the following
actions, for instance:
Loading setup from SD card / USB
stick
Firmware update
Loading process-related graphics
Create file again, use other storage
medium.
M940 E-mail could not be
sent!
Check settings / network connection
M941 No connection to
the e-mail server!
Check settings / network connection
M942 SMTP: error
occurred (x).
An error occurred when sending an
e-mail.
x= error code:
0: SMTP was switched off when the
mail was being sent
3: TCP/IP connection was denied
4: TCP/IP connection error
5: SMTP server denied
6: Error during authentication
7: Connection unexpectedly lost
8: Server responded with error code
9: Timeout
10: Internal protocol error
Check settings / network connection
M944 SMTP:
authentication
failed!
Check settings / network connection
M945 SNTP: Time was not
synchronized!
Time could not be synchronized via
SNTP.
Possible reasons:
• SNTP server temporarily
unavailable
• Settings not correct
• Check the settings
• Check whether the error occurs often.
If it does, choose another time server.
M945 SNTP server 1 not
responding. Try
server 2.
Time could not be synchronized via
SNTP.
Possible reasons:
• SNTP server temporarily
unavailable
• Settings not correct
• Check the settings
• Check whether the error occurs often.
If it does, choose another time server.