c.
Wait for the dump to disk to complete (this may take several minutes).
Is 0000 0000 displayed on the control panel for more than 30 seconds?
No
Yes
↓
The Main Store Dump cannot complete successfully. The Load Source
IOP is in a hang condition.
Go to step 6 of this procedure.
4.
Does the Main Store Dump complete successfully (A1xx 300x displayed)?
Yes
No
↓
Go to step 7 of this procedure.
5.
Work with the customer and your next level of support to collect the Main
Store Dump and APAR information. See:
v
The Information Center at http://www.ibm.com/eserver/iseries/infocenter
a.
Record the SRC information available in the Main Store Dump Summary.
b.
Copy the main storage dump to media (see
iSeries Service Functions
).
Copy the main storage dump to removable media or disk. Copying to disk
is faster than copying to most types of tape devices. To successfully copy
to disk, you must have enough space available in auxiliary storage to hold
the main storage dump.
c.
Go to step 7 of this procedure.
6.
Perform an Load Source IOP dump (see
iSeries Service Functions
, “Performing
an IOP Storage Dump to Disk”). Select Function 70 on the control panel and
press the Enter key.
7.
Perform the following:
a.
Power off the system.
b.
Power on the system in Manual mode.
Does the system IPL complete to DST?
No
Yes
↓
Go to “Using the Service Action Log” on page 9.
This ends the procedure
.
8.
Does the system stop with a reference code displayed on the control panel?
No
Yes
↓
Go to “Chapter 2. Unit Reference Codes” on page 59 and use the SRC
information to correct the problem.
This ends the procedure
.
9.
Did a “Missing Disk Units” display appear?
No
Yes
↓
Go to “Using the Service Action Log” on page 9.
This ends the procedure
.
10.
Did the “Main Store Dump Manager” display appear?
No
Yes
↓
Record the SRC information available in the Main Store Dump
Summary (see
iSeries Service Functions
).
IPL Problems
Chapter 1. Starting Problem Analysis
33
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