mm = month to power on
dd = day to power on
yy = year to power on
hh = hour to power on
mm = minute to power on
ss = second to power on
b.
Power off the system by entering PWRDWNSYS *IMMED (the Power Down
System Immediate command) on the command line.
c.
Wait 5 minutes.
Does the IPL start at the time you specified?
No
Yes
↓
This ends the procedure.
7.
Power on the system in normal mode, (see “Powering On and Powering Off
the System and Logical Partitions” on page 922).
Does the IPL complete successfully?
Yes
No
↓
Go to “Starting Point for All Problems” on page 4.
This ends the procedure.
8.
Find an entry in the Service Action Log that matches the time, SRC, and/or
resource that compares to the reported problem.
a.
On the command line, enter
STRSST
(the Start System Service Tools) command.
If you cannot get to SST, select DST (see “Accessing Dedicated Service
Tools” in the
iSeries Service Functions
).
Note:
Do not IPL the system to get to DST.
b.
On the
Start Service Tools Sign On
display, type in a User ID with QSRV
authority and Password.
c.
Select
Start a Service Tool
.
d.
On the Service Tools display, select the
Hardware Service Manager
(see the
iSeries Service Functions
).
e.
Select the
Work with service action log
option on the Hardware Service
Manager display.
f.
On the
Select Timeframe
display, change the From: Date and Time to a date
and time prior to when the customer reported having the problem.
g.
Find an entry that matches one or more conditions of the problem:
1)
SRC
2)
Resource
3)
Time
4)
FRU list (choose the
Display the failing item information
option to display
the FRU list).
IPL Problems
Chapter 1. Starting Problem Analysis
25
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