3.
On the
Start Service Tools Sign On
display, type in a User ID with QSRV
authority and Password.
4.
Select the
″
Start a service tool
″
option.
5.
Select the
″
Hardware service manager
″
option.
6.
Select the
″
Logical hardware resources
″
option.
7.
Select the
″
System bus resources
″
option.
8.
Page forward until you find the multi-adapter bridge where the problem was
reported. For help in identifying the multi-adapter bridge from the Direct
Select Address (DSA) in the SRC, see
″
“Hardware SRC Formats” on page 940.
Verify that the multi-adapter bridge is the correct one by matching the
resource name on the screen with the resource name in the
″
Service Action Log
″
(SAL) for the problem that you are working on.
9.
Select the
″
Include non-reporting resources
″
function.
10.
Move the cursor to the first IOP under the multi-adapter bridge.
11.
Select the
″
Associated packaging resource(s)
″
option for each IOP that is under
the multi-adapter bridge that you are working on.
12.
Select the
″
Display detail
″
option.
13.
Record the location of the I/O processor (IOP).
14.
Select
″
cancel
″
.
15.
Select
″
cancel
″
again.
16.
Select the
″
Resources associated with IOP
″
option.
17.
For each I/O adapter under the IOP, perform the following:
a.
Select the
″
Associated packaging resource(s)
″
option.
b.
Select the
″
Display detail
″
option.
c.
Record its location.
18.
Power off the frame or tower (see “Powering On and Powering Off the
System and Logical Partitions” on page 922).
19.
Remove one of the IOPs and all of its IOAs.
20.
Power on the frame or tower (see “Powering On and Powering Off the
System and Logical Partitions” on page 922).
21.
Check for the same failure which brought you to this procedure. Check the
system control panel, the
″
Service Action Log
″
(SAL) for the partition which
reported the problem, or the
″
Work with partition status
″
screen for the partition
that reported the problem.
22.
Did the same SRC appear after the frame or tower was powered on?
Yes
No
↓
Go to step 27 of this procedure.
23.
Power on the frame or tower.
24.
Return to the
″
System bus resources
″
screen showing the multi-adapter bridge
and the associated resources.
25.
Is there another IOP under the multi-adapter bridge?
No
Yes
↓
Go to step 18 of this procedure.
26.
Go to step 30 on page 317 of this procedure.
27.
Failing IOP located - The failing item is either the I/O processor or one of the
I/O adapters that it controls. Reinstall the IOP and I/O adapters that you just
removed. Perform BUS PIP “BUS PIP IOP-02, Isolate to Failing I/O Adapter
Bus, High-Speed Link (HSL) PIPs
316
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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