S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
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Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 4 Troubleshooting Hardware
Troubleshooting Switching and Services Modules
Error Message
MODULE-2-MOD_NOT_ALIVE: Module [dec] not responding... resetting.
Explanation
The module is not replying to the hello message. The module manager will reset the
module.
Recommended Action
No action is required.
Error Message
MODULE-2-MOD_SOMEPORTS_FAILED: Module [dec] reported failure on ports
[dec]/[dec]-[dec]/[dec] ([chars]) due to [chars] in device [dec] (error [hex]).
Explanation
Module reported a failure in the runtime diagnostic because of a failure in some of the
ports.
Recommended Action
Collect module information by entering the
show module internal all module
CLI
command.
Error Message
MODULE-2-MOD_DIAG_FAIL: Module [dec] reported failure on ports
[dec]/[dec]-[dec]/[dec] ([chars]) due to [chars] in device [dec] (device error
[hex]).
Explanation
The module reported a failure in the runtime diagnostic. Module manager is going to
power cycle the module.
Recommended Action
Collect information about the module by entering the
show module internal
all module
CLI command.
Error Message
SYSTEMHEALTH-2-OHMS_MOD_PORT_LB_TEST_FAILED: Module [dec] Port [dec]
has failed loop back tests.
Explanation
Port loop-back test failure.
Recommended Action
No action is required.
Error Message
SYSTEMHEALTH-2-OHMS_MOD_SNAKE_TEST_FAILED: Module [dec] has failed
snake loopback tests.
Explanation
Snake test failure.
Recommended Action
No action is required.
