S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
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Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 2 Troubleshooting Installs, Upgrades, and Reboots
Miscellaneous Software Image Issues
All Ports Down Because of System Health Failure
Symptom
Console reports all ports on a module are down because of a system health failure.
Switch Reboots after FCIP Reload
Symptom
Switch rebooted after FCIP module was reloaded, upgraded, or downgraded.
FCIP Link Fails to Come Up
Symptom
A newly configured FCIP link may fail to come up when running on an MPS-14/2 module.
Table 2-9
All Ports are Down Because of a System Health Failure.
Symptom
Possible Cause
Solution
The system console reports
that the module's ports are
down because of a system
health failure.
An incorrect process on the Cisco MDS
9000 modules might have been
reinitialized from an error recovery
mechanism, leaving the module in an
unusable state. In some cases, the module
may reboot.
Downgrade to a Cisco SAN-OS Release 2.0(x)
version supported by your OSM.
Upgrade to Cisco SAN-OS Release 2.1.2 or
2.1(1b). Resetting the module will clear the
problem, but the problem could reoccur unless
you are using a SAN-OS version with the bug fix.
Table 2-10
Switch Reboot after FCIP Reload
Symptom
Possible Cause
Solution
Switch rebooted after FCIP
module was reloaded,
upgraded, or downgraded.
If an IPS module with operational FCIP
PortChannels is reloaded, upgraded, or
downgraded, the supervisor module might
reload and cause the system to reboot.
Before reloading, upgrading, or
downgrading an IPS module, shut down all
FCIP PortChannels on the module.
Table 2-11
FCIP Link Fails to Come Up
Symptom
Possible Cause
Solution
A newly configured
FCIP link may fail to
come up when running
on an MPS-14/2
module.
This symptom may occur following an upgrade
from Cisco MDS SAN-OS Release 2.0(1b) to
Release 2.0(3) and following the configuration of
a new FCIP link.
Reload the MPS-14/2 module using the
reload
module
module-number
command, where
module-number
is a specific module.
