S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
2-29
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 2 Troubleshooting Installs, Upgrades, and Reboots
Troubleshooting Cisco SAN-OS Software System Reboots
0x7FFFFC8C: 7FFFFC94 00000003 00000001 00000003 ................
0x7FFFFC9C: 00000001 00000000 00000068 00000000 ........h.......
0x7FFFFCAC: 7FFFFCE8 2AB4F819 00000001 7FFFFD14 .......*........
0x7FFFFCBC: 7FFFFD1C 0804C470 00000000 7FFFFCE8 ....p...........
0x7FFFFCCC: 2AB4F7E9 2AAC1F00 00000001 08048A2C ...*...*....,...
PID: 898
SAP: 0
UUID: 0
switch#
Step 5
Enter the following command to determine if the restart recently occurred:
switch#
show
system uptime
Start Time: Fri Sep 13 12:38:39 2002
Up Time: 0 days, 1 hours, 16 minutes, 22 seconds
To determine if the restart is repetitive or a one-time occurrence
, c
ompare the length of time that the
system has been up with the timestamp of each restart.
Step 6
Enter the following command to view the core files:
switch#
show cores
Module-num Process-name PID Core-create-time
---------- ------------ --- ----------------
5 fspf 1524 Jan 9 03:11
6 fcc 919 Jan 9 03:09
8 acltcam 285 Jan 9 03:09
8 fib 283 Jan 9 03:08
The output shows all cores that are presently available for upload from the active supervisor. The
module-num column shows the slot number on which the core was generated. In the previous example,
an FSPF core was generated on the active supervisor module in slot 5. An FCC core was generated on
the standby supervisory module in slot 6. Core dumps generated on the module in slot 8 include
ACLTCAM and FIB.
To copy the FSPF core dump in this example to a TFTP server with the IP address 1.1.1.1, enter the
following command:
switch#
copy core://5/1524 tftp::/1.1.1.1/abcd
The following command displays the file named
zone_server_log.889
in the
log
directory:
switch#
show pro log pid 1473
======================================================
Service: ips
Description: IPS Manager
Started at Tue Jan 8 17:07:42 1980 (757583 us)
Stopped at Thu Jan 10 06:16:45 1980 (83451 us)
Uptime: 1 days 13 hours 9 minutes 9 seconds
Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2)
Exit code: signal 6 (core dumped)
CWD: /var/sysmgr/work
Virtual Memory:
CODE 08048000 - 080FB060
DATA 080FC060 - 080FCBA8
BRK 081795C0 - 081EC000
STACK 7FFFFCF0
TOTAL 20952 KB
