S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
2-26
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 2 Troubleshooting Installs, Upgrades, and Reboots
Troubleshooting Cisco SAN-OS Software System Reboots
Figure 2-8
Error State if Powered On and Esc Is Pressed
Switch or Process Resets
When a recoverable or nonrecoverable error occurs, the switch or a process on the switch may reset.
Symptom
The switch or a process on the switch reset.
Table 2-7
Switch or Process Resets
Problem
Possible Cause
Solution
The switch or a process on
the switch resets.
A recoverable error occurred on the system
or on a process in the system.
Cisco SAN-OS automatically recovered from the
problem. See the
“Recoverable System Restarts”
section on page 2-27
and the
“Switch or Process
Resets” section on page 2-26
.
A nonrecoverable error occurred on the
system.
Cisco SAN-OS cannot recover automatically
from the problem. See the
“Unrecoverable System
Restarts” section on page 2-31
to determine the
cause.
A clock module failed.
Verify that a clock module failed. See the
“Troubleshooting Clock Module Issues” section
on page 4-12
. Replace the failed clock module
during the next maintenance window.
