Chapter 11 Troubleshooting
1. TEST MODE [MENU], [9] .......................................................................... 11-1
1.1
AUTO TEST [MENU], [9], [1] ........................................................................ 11-2
1.2
INDIVIDUAL TEST [MENU], [9], [2] .............................................................. 11-4
1.3
TEST RESULT LIST [MENU], [9], [3] ........................................................... 11-14
1.4
SERVICE MODE ............................................................................................ 11-15
1.5
FUNCTION TEST (In SERVICE MODE only) [MENU], [9], [4] ..................... 11-16
1.6
MAINTENANCE (In SERVICE MODE only) [MENU], [9], [5] ....................... 11-27
1.7
SERVICE LIST (In SERVICE MODE only) [MENU], [9], [6] ......................... 11-36
2. Telephone Screening ................................................................................. 11-41
2.1
Inquiry from a User ......................................................................................... 11-41
2.2
Indication of an Error ...................................................................................... 11-41
2.3
Flow Chart Recommended for Field Service .................................................. 11-42
2.4
Flow Chart Recommended for Telephone Screening ..................................... 11-43
3. Initial Checks .............................................................................................. 11-45
3.1
Checking the Environmental Conditions for Installation ................................. 11-45
3.2
Checking the Document ................................................................................. 11-45
3.3
Checking the Recording Paper ...................................................................... 11-45
3.4
Checking the Consumables ........................................................................... 11-46
3.5
Cleaning ......................................................................................................... 11-46
3.6
Checking by Self-diagnostic Functions .......................................................... 11-46
4. Trouble Analysis ......................................................................................... 11-57
4.1
Power-ON is not Possible .............................................................................. 11-58
4.2
Nothing is Indicated on the LCD Display ........................................................ 11-58
4.3
Error Message is Re-displayed ...................................................................... 11-59
4.4
Document Feed Error ..................................................................................... 11-67
4.5
Recording Paper Feed Error .......................................................................... 11-69
4.6
Copying Error ................................................................................................. 11-72
4.7
Poor Print Quality ........................................................................................... 11-73
5. Updating the Firmware .............................................................................. 11-79
Summary of Contents for DP120F
Page 1: ...PLAINPAPERFACSIMILE File No 31200001 R0112216901 TTEC ...
Page 401: ...DP120F DP125F Circuit Description 7 92 March 2000 TOSHIBA TEC 07 05 00 Fig 7 5 1 ...
Page 656: ...DP120F DP125F Troubleshooting 11 44 March 2000 TOSHIBA TEC ...
Page 700: ...DP120F DP125F Appendix 12 2 March 2000 TOSHIBA TEC 1 2 Error Count List ...
Page 701: ...March 2000 TOSHIBA TEC 12 3 DP120F DP125F Appendix 1 3 Function List for Maintenance ...
Page 702: ...DP120F DP125F Appendix 12 4 March 2000 TOSHIBA TEC 1 4 Drum Unit ...
Page 703: ...March 2000 TOSHIBA TEC 12 5 DP120F DP125F Appendix 1 5 Memory Dump List ...
Page 706: ...SHUWA SHIBA PARK BLDG A 2 4 1 SHIBA KOEN MINATO KU TOKYO 105 8524 JAPAN ...