Integrated Bus
ID 442289.06
124
Operation manual POSIDYN® SDS 5000
11
WE
KEEP
THINGS
MOVING
of the servo inverter, in particular with the IGB SDS 5000 manual and these maintenance terms.
STÖBER ANTRIEBSTECHNIK assumes no liability for any damage resulting from the failure to
observe these safety precautions.
8.3. The maintenance process will be started by STÖBER ANTRIEBSTECHNIK only when after
establishing the remote access, a telephone connection to the Customer exists and adequate safety
precautions are verified by the Customer. After the corresponding notification, the telephone
conversation will be recorded by STÖBER ANTRIEBSTECHNIK. The technician must state his first
name and family name, and verify the establishment and maintaining of the personal and equipment
safety.
8.4. The telephone conversation will be stored by STÖBER ANTRIEBSTECHNIK for documentation
purposes. The recording will not be used by third parties. The Customer must therefore obtain the
consent of his employee for the recording and storage.
8.5. Before the end of the maintenance process, the Customer must first deactivate the remote
maintenance and establish the safety of the machine by means of a test run. Only after a successful
test run is the maintenance process concluded so that the Customer can then allow access to the
danger zone of the machine again.
8.6. The remote maintenance by remote access is linked to IT security measures, such as the session
ID method, the use of which is decided upon exclusively by the Customer. STÖBER
ANTRIEBSTECHNIK is responsible only for its own observance of the IT security measures offered
and selected by the Customer. The Customer decides also on the selection of the connection of the
inverter to the STÖBER ANTRIEBSTECHNIK remote access server and bears the sole
responsibility for its establishment, maintenance and security.
9. Other Cooperation Obligations of the Customer
9.1. The Customer shall report malfunctions, errors and damage without delay. The report must
furthermore describe the symptoms of the fault so precisely that STÖBER ANTRIEBSTECHNIK is
able to support the Customer in the purposeful remedying of the fault.
9.2. The Customer shall bear the responsibility for a regular data backup and the IT security in
accordance with the state-of-the-art. STÖBER ANTRIEBSTECHNIK may assume that all data with
which employees of STÖBER ANTRIEBSTECHNIK come into contact have been previously
backed up elsewhere by the Customer.
9.3. The warranty of quality and liability do not cover faults or damage resulting from the use of the
software in a hardware and software environment that does not meet the technical requirements.
9.4. Further cooperation obligations of the Customer result from the individual order and from the
general obligation to maintain safety and the duty to take due care. The risk of damage in the event
of infringements of the cooperation obligation must be borne by the Customer. STÖBER
ANTRIEBSTECHNIK shall not be responsible for monitoring whether the Customer complies with
the cooperation obligations.
9.5. The whole cooperation of the Customer shall be at no expense to STÖBER ANTRIEBSTECHNIK.
Summary of Contents for POSIDYN SDS 5000
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