Possible Reason
Status
The AP attempted to establish the mesh
uplink but was unsuccessful. If you recently
updated the mesh SSID and passphrase,
it is likely that your changes have not
propagated correctly to this AP (for
example, the AP was offline when you
updated the mesh SSID and passphrase).
To resolve this, follow the instructions in
Recovering an Isolated Mesh AP.
Config error
The AP is unable to find an uplink AP with
the same radio type. Ruckus Wireless
Smart Mesh APs must use the same radio
type to be able connect to each other via
the mesh network. For example, an
802.11n Mesh AP will only connect to
another 802.11n AP, and an 802.11b/g
Mesh AP will only connect to another
802.11b/g AP. To resolve this, place
additional wired APs or Mesh APs that use
the same radio type near this AP.
No APs with matching radio type
Recovering an Isolated Mesh AP
When a Mesh AP becomes isolated, it begins broadcasting a recovery SSID (named
“island-<last 6 digits of AP’s MAC address>”), which you can use to connect directly to
the AP and make configuration changes. Note that this SSID is not bridged to the local
network for security reasons.
To perform these procedures, you will need:
• A notebook computer with wireless capability.
• The current ZoneDirector mesh configuration (steps for obtaining this information are
provided below).
• An SSH client, such as PuTTY or OpenSSH.
• A text editor such as Notepad.
Step 1: Obtain the Mesh SSID and Passphrase
1.
On the ZoneDirector web interface, click the
Configure
tab, and then click Mesh on
the menu.
2.
Under
Mesh Settings
, copy the contents of the
Mesh Name
and
Mesh Passphrase
fields into a text editor.
Ruckus Wireless ZoneDirector™ Release 10.0 User Guide
312
Deploying a Smart Mesh Network
Troubleshooting Isolated Mesh APs
