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StorView RAID Module
140
The “Problem” field is scrollable allowing you to review the information you will be sending.
Note
The gathering of this information make take a few minutes.
3
Click the
DOWNLOAD
button.
You will receive a screen prompt to save the file on your local disk. Enter a name for the file and click
Save
. The software will create a file with your user data, a capture of the event log files, and a capture of
all configuration information. Technical support representatives will be able to work with this information
to assist with solving your problem.
4
Click the
CLOSE
button on the Technical Support window.
5
When requested by a technical support representative, E-mail the saved file.
Figure 13–2
Tech Support Screen
Summary of Contents for 131018 - StorView Snapshot - Mac
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Page 79: ...SAN LUN Mapping 71 Figure 7 2 SAN LUN Mapping Screen RS 1220 F4 5402E Shown...
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