HP StorageWorks SN6000 Fibre Channel Switch Command Line Interface Guide 105
11 Call Home Configuration
NOTE:
The SN6000 Fibre Channel Switch Call Home service provides an email notification capability for
the switch. This service has no relationship with the HP Call Home feature, which notifies HP services.
Call Home concepts
The Call Home service improves fabric availability by notifying administrators by email of events that affect
switch operation. The Call Home service is active by default and is controlled by the
set setup services
command. To display the Call Home service status, enter the
show setup services
command.
For a better understanding of the Call Home service, consider the following:
•
Call Home requirements
, page 105
•
Call Home messages
, page 106
•
Technical support interface
, page 107
Call Home requirements
In addition to enabling the Call Home service, you must also do the following to ensure that email
messages can be sent:
•
Configure the Call Home service. The Call Home service configuration consists of primary and
secondary Simple Mail Transfer Protocol (SMTP) server specifications and contact information. You must
enable and specify an address and service port for at least one SMTP server. See ”
Configuring the Call
Home service
” (page 108).
•
Configure the Call Home database. The Call Home database allows up to 25 Call Home profiles. Each
profile defines the following:
• Event severity levels (Alarm, Critical, Warn) that will initiate an email message
• Email message format and subject
• Email recipients
Having multiple profiles makes it possible to notify different audiences based on any combination of
event severity, message format (short or full), or message length. You configure profiles using the
profile
command in a Callhome Edit session. See ”
Managing the Call Home database
”
(page 109).
•
Ensure that each switch that supports Call Home email notification has its own Ethernet connection.
To test your Call Home service and database configurations, enter the
callhome test
command. See
”
Testing a Call Home profile
” (page 115).
Summary of Contents for StorageWorks SN6000
Page 16: ...16 Command Line Interface Usage ...
Page 20: ...20 User Account Configuration ...
Page 34: ...34 Network Configuration ...
Page 82: ...82 Zoning Configuration ...
Page 86: ...86 Connection Security Configuration ...
Page 96: ...96 Device Security Configuration ...
Page 100: ...100 RADIUS Server Configuration ...
Page 124: ...124 Simple Network Management Protocol Configuration ...
Page 318: ...318 Command Reference ...
Page 330: ...330 Index ...